AT&T Reviews

Updated September 2, 2015
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8,543 Employee Reviews

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  1. RF Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    Flexible work place and work-life balance culture

    Cons

    So far I did not notice any downsides.

    Advice to Management

    Excellent management


  2. Great benefits & company structure

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Amazing benefits, paid time off, and other employee benefits like tuition reimbursement and paid training.

    Cons

    All of the drama that can occur between sales reps and managers. Sales reps are unionized and the managers are not. Sometimes it leads to conflict and clashing priorities.

    Advice to Management

    Strengthen the relationships between managers and sales reps so reps can trust that their superiors are looking out for their best interests as well as those of the company.


  3. Helpful (1)

    Retail Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay for entry level

    Cons

    management is messy, commission structure constantly changing

    Advice to Management

    stop being so messy


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. quality company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time

    Pros

    -Good overtime -Excellent pay -Excellent benefits -Retirement Package -401k -Employee discounts -Payed time off

    Cons

    -overtime -Management (at least in my area) was not at all insightful -jobs assigned are not based on experience, often can be overwhelming.

    Advice to Management

    Re-expand U-Verse from premise techs, to premise techs and service techs - time constraints are often hard for new members to get over the learning curve. Assign jobs based on experience. (i.e. 2-3, 5 box jobs to an experienced member for the day, 4-5, 3 box jobs to a new recruit) Finally push 5 box wireless program, employees have been hearing about it for a long while now and efficiency would increase 5000%.


  6. SALES REP

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great work environment, management is usually awesome :)

    Cons

    quotas go up often, break rooms are small

    Advice to Management

    lower quotas keep pay.


  7. Good company, lots of changes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support Representative
    Current Employee - Sales Support Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Really good benefits, great employee discounts, decent pay (better than minimum wage), lots of changes, access to new technologies, and lots of friendly coworkers (for the most part)

    Cons

    Thankless job, no bonuses or "extras", takes 6 months to get the "great benefits" without having to pay an arm and a leg, lots of changes ALL...THE...TIME..., long hours, not a lot of work/life balance.


  8. Provisioner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook

    I worked at AT&T full-time (More than 10 years)

    Pros

    Mature, global, multi-product company. There is no worries about it closing. If you have the experience there are places to grow.

    Cons

    There are bad apples in every barrel. Many times you have to report to them. It can be dog eat dog.

    Advice to Management

    Understand that without the people there would be no metrics to apply. Get the priorities adjusted so that the people become important again.


  9. Data Technical Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Escalation Supervisor Technical Support Representative in Chandler, AZ
    Former Employee - Escalation Supervisor Technical Support Representative in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Great place to work, great team work and training to keep you sharp. Management was very supportive and the people you worked with are very friendly

    Cons

    There is a lot of admin work to do, other than that its a great opportunity to grow professionally. Maybe the pay could of been a little better.

    Advice to Management

    Keep up the good work, you guys rock. Loved the way you trained and developed your team and held everyone accountable without having to be a jerk.


  10. Retail Sales Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T (Less than a year)

    Pros

    Good Pay, Good People, Good Employee Pricing

    Cons

    work/life balance could be better, but this is retail so you kind of sign up for it


  11. T2 tech. Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Specialist in San Antonio, TX
    Current Employee - Technical Support Specialist in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T (More than 5 years)

    Pros

    Very large and stable company

    Cons

    Some time too large to adopt new ideas and methods

    Advice to Management

    Open routes to inoventions, don't block direct access to upper management



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