AT&T

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AT&T Reviews in Saint Louis, MO

Updated Jul 22, 2014
All Employees Current Employees Only

3.1 98 reviews

52% Approve of the CEO

AT&T Chairman and CEO Randall L. Stephenson

Randall L. Stephenson

(73 ratings)

50% of employees recommend this company to a friend

Review Highlights

Pros
  • The pay and benefits are pretty good for a job you can walk into from high school(in 268 reviews)

  • Work life balance is fantastic - they never interfere in my free time(in 140 reviews)


Cons
  • Work-life balance is the biggest struggle because of the long retail hours(in 212 reviews)

  • Upper management will throw store management under the bus to look good to RSC's(in 254 reviews)

98 Employee Reviews Back to all reviews
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    • Culture & Values
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    Great experience with some bumps in the road.

    Computer Programmer (Former Employee) Saint Louis, MO

    ProsVery flexible work environment, and given freedom to do your job without constant supervision.

    ConsHad to survive several downsizing, outsourcing, and off-shoring efforts.

    Advice to Senior ManagementI thought management was quite good, and would tell them to continue on the same path.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Losing 10k each year while selling more than ever before!

    Retail Sales Consultant (Current Employee) Saint Louis, MO

    ProsBenefits are declining but better than some out there, sure beats obamacare!

    ConsSales commission changes every 3-6 months, making it harder to hit goals and completely impossible in most markets to tier out and actually make good money. You will have a 10k-20k decline every year until it is the same workers as McDonalds or Burger King. Health care is still better than most but is rising quickly in cost each month with less benefits. Constant harassment from managers. Company policies popping up blatantly to get rid of the loyal, hardworking senior employees that make top end hourly rate to hire in new much lower paid workers. There has always been a high turnover rate with this company but all of the dedicated and motivated people have stayed, tried and true. This means nothing, we have made the company one of the most powerful and now the dog has turned on us to bite. It's very sad and disheartening

    Advice to Senior ManagementTake care of your team, the ones that run ragged day and night to make this company successful! Your policies and procedures do nothing for you, we do!
    If you choose to continue on this path of destruction, you will have removed everyone that is valuable and at that point everything will fail and that step climb we did for all of those years to the top, will drop straight down on its face. All of the years of hardwork, skipped vacations, 60+ work weeks for nothing! just to see it all be washed away by people that do not understand how everything in this company has worked and grown for so many years.
    Open up your eyes, before it's too late

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Opportunity in so many areas as long as the individual is proactive and career-focused.

    Supply Chain (Current Employee) Saint Louis, MO

    ProsProfessional deveopment, leadership, company product benefits, medical/dental benefits

    Conswork-life balance and corporate culture

    Advice to Senior Managementmore movement towards promoting work-life balance and modernizing corporate culture

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
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    Time with AT&T was good. Hectic pace, but so are most IT positions for major corporations.

    Senior Specialist-Application Production Support (Former Employee) Saint Louis, MO

    ProsGood work experiences. Good benefits, though they have degraded over the last decade.

    ConsWhen I first began working for AT&T, the CEO was Ed Whitacre. Ed came up through the ranks of the company to become CEO. He appreciated his workforce and people worked hard for him. Morale was good.
    However, when Ed retired, Randall Stephenson took over as CEO. Randall is a business major and runs the company as such. People mean little to him. Getting an extra nickel for the stock holders is more important. With this goal in mind, every month hundreds of AT&T jobs are off-shored.
    Don't count on AT&T to appreciate you.

    Advice to Senior ManagementRandall and company: when you expand into other countries, hire workers from that country to perform work there. When there is work to be done in this country, keep American workers. It's one thing to hire abroad when there isn't a good supply of trained workers at home, but entirely another to off-shore at the expense of American families. Stop off-shoring American jobs.

    No, I would not recommend this company to a friend

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    A great place where opportunities are endless

    Sales Manager (Current Employee) Saint Louis, MO

    ProsThe company plans for where the industry is heading and provides all the tools and resources to ensure its employees have the skills to meet the demand

    ConsThe only thing I wish is that I would have taken more of my own lead in exploring all the numerous opportunities that are available via the company

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • No Opinion of CEO

     

    Area Manager

    Area Manager (Current Employee) Saint Louis, MO

    ProsDepending on the organization; 1) you may have your leadership's support and gain exposure to upper management, 2) you may be awarded for superior results, and 3) your annual salary increase and bonus may be commensurate to your results.

    ConsDepending on the organization; 1) leadership support is merely smoke & mirrors, 2) you won't be awarded for superior results, and 3) your annual salary increase is determined by your current salary and your peer's as your superior results are disregarded. Lastly.....remember the HR organization employees' checks are also signed by AT&T.

    Advice to Senior ManagementBe honest, don't create hostile work environments, and look at yourself and how your employees respond to you. You just may be the problem.

    Yes, I would recommend this company to a friend

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    Introduction to the corporate world.

    Senior Reports Clerk (Former Employee) Saint Louis, MO

    ProsDecent money considering that the tasks were mindless. I can't think of any company that pays as much for little to no work.

    ConsWork was monotonous, was on auto pilot, did not have to think - was not allowed to make independent decisions. I could feel myself dumbing down.

    Yes, I would recommend this company to a friend

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    Process, Process, Process

    Senior Systems Analyst (Former Employee) Saint Louis, MO

    ProsAT&T is a conglomerate that you want to work for. They have very competitive salaries and the work environment is very relaxed yet perfessional. Although there are a lot of employees that probably could be let go and tend to just do enough to get by, AT&T also has some of the top talent in the industry and those individuals quickly rise to the top. AT&T is a process driven corporation and is built around service delivery in each department. There is little scope creep yet under guidance you are allowed to pursue special projects that can get you noticed for favorable treatment or escalation.

    ConsThe cons are the same in all big business, there are a lot of individuals that do not have any desire to perform and there seemed to be little to be done by mid-management to motivate them or move them out. Also, some of the leadership could be a little presumptuous and there was little room for autonomy and innovation. Lastly, it can be very difficult to move from one organization to another due to HR politics.

    Advice to Senior ManagementRoot out the dead weight, look for ways to breed innovation and facilitate movement within the organization.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Excellent place to work.

    Senior Technical Architect (Current Employee) Saint Louis, MO

    ProsGreat benefits. Good pay. Excellent work environment with opportunities for online education. High tech environment with a highly intelligent staff.

    ConsLack of promotion opportunities. Sometimes hard to transfer to other jobs. Always in danger of being outsourced. May need to work on off-shifts.

    Yes, I would recommend this company to a friend

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    Great experience-I have been promoted several times in 9 years!

    Human Resource Manager (Current Employee) Saint Louis, MO

    ProsSalary, benefits, stability, growth, promotions

    ConsNone for me; work-life balance was an issue but that is my own fault.

    Advice to Senior ManagementMy advice is to enter into an entry level job and learn about the company before you apply for promotions

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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