AT&T

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AT&T Reviews in San Antonio, TX

Updated Jul 14, 2014
All Employees Current Employees Only

3.2 46 reviews

56% Approve of the CEO

AT&T Chairman and CEO Randall L. Stephenson

Randall L. Stephenson

(27 ratings)

61% of employees recommend this company to a friend

Review Highlights

Pros
  • The pay and benefits are pretty good for a job you can walk into from high school(in 268 reviews)

  • Work life balance is fantastic - they never interfere in my free time(in 140 reviews)


Cons
  • Work-life balance is the biggest struggle because of the long retail hours(in 212 reviews)

  • Upper management will throw store management under the bus to look good to RSC's(in 254 reviews)

46 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Revenue Management Representative

    REVENUE MANAGEMENT REPRESENTATIVE (Current Employee) San Antonio, TX

    ProsMany great benefits, Synergistic work atmosphere, Tranining.

    ConsWork schedules are based on the seniority basis, some like me have split days off like Tuesdays and Sundays. Which makes it difficult to attend many of my son's sport activities on Saturdays.

    Advice to Senior ManagementMaybe a rotation with other Call Centers to accommodate fairness in work scheduling to allow some months to be allowed to be off on consecutive days such as ]Saturdays and Sundays which are closed anyway,

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Disapproves of CEO

     

    Great Job, Terrible career.

    Retail Sales Consultant (Current Employee) San Antonio, TX

    ProsEntry level pay for retail sales is way above average for required skill set. I had to take a pay cut for a better job.

    ConsAdvancement within retail is linear, there is one path to follow and it is highly political. Micromanagement is rampant and the amount of required metrics to attain is unrealistic.

    Advice to Senior ManagementImprove company culture to better motivate employees. At least PRETEND you care about the benefit of your employees.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Great Job at a great company.

    Leveraged Service Representative (Current Employee) San Antonio, TX

    ProsExcellent opportunities to use your existing skills while learning new skill sets.

    ConsUnderstaffed department leads to mandatory overtime

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    once a great company but gone horribly wrong

    RSC, HSC, Or SSR (Current Employee) San Antonio, TX

    ProsGood to learn the ropes, insurance, stable company.

    ConsIf you are over 38 don't apply, they will not promote only the young no matter what you accomplish. Sale goals unrealistic you must sell Uverse, Directv, Home Business Landline & Internet, Digital life ( AT&T alarm system ) if you dont sell 3 months your out. They reward you if you crooked and don't care for your fellow man.

    Advice to Senior ManagementI hope the CEO Stevenson likes fire because that is were he is going. CEO gives himself 36 million dollar bonus, then fires hundreds of my coworkers. Never seen so many coworkers stress out. AT&T Mobility less than 5% retire in good standings.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

    2 people found this helpful  

    Hard work

    Premesis Technician (Current Employee) San Antonio, TX

    ProsLots of hours, bigger paycheck in the end.

    ConsLots of hours, get there early and leave late.

    Advice to Senior ManagementCare for your techs

    No, I would not recommend this company to a friend

    • Culture & Values
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    A well established company aiming to stay on top.

    Project Manager (Former Employee) San Antonio, TX

    ProsAT&T makes an effort to meet employees' needs and concerns.
    Salary is good.
    Benefits are good.
    There is room to grow with many options for career changes.

    ConsA big company where one may fall between the cracks.
    Some decisions made at the top were never discussed at the bottom.
    Hard to get rid of the sloth.

    Advice to Senior ManagementListen to the grunt.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

    1 person found this helpful  

    Corporate Philosphy and Attitude

    Summer Intern (Former Employee) San Antonio, TX

    ProsManagement employees are well compensated, to the point of velvet handcuffs. Great benefits.

    ConsCorporate drone attitude. Not much adventuring outside the cubicle. Most were relocated from St. Louis and still bitter about move. Not sure how they responded to the move to Dallas.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    Good Experience

    Sales Representative (Current Employee) San Antonio, TX

    ProsBefore it became YP there was no micro management

    ConsNow that it is YP, there is too much micro management

    Advice to Senior ManagementTrust Sales to bring in the #'s when there is a proven track record

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    Good experience dont make it a long term career it will bitter you.

    RSC (Current Employee) San Antonio, TX

    ProsGood benefits, salaries, products different from the norm.

    ConsIf your older than 38 yoa dont expect the many careers opportunies. The last 5 years my pay has declined 30 %. Push to sell something anything to the point ethical decision on "are you still A good person".

    Advice to Senior ManagementLower you wages corporate dog yous do not deserve that much money. It turning

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    I had a very good experience with AT&T

    New Product Development Engineer (Former Employee) San Antonio, TX

    ProsVery diverse company with excellent benefits and workplace culture

    ConsThey have forced reductions and any moment notice and there is conflict with union and non union

    Advice to Senior ManagementI cannot offer any advice to management at this time

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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