AT&T
3.0 of 5 4,670 reviews
www.att.jobs Dallas, TX 5000+ Employees

AT&T Reviews in Washington, DC

Updated Jan 30, 2014
All Employees Current Employees Only

3.0 20 reviews

                             

25% Approve of the CEO

AT&T Chairman and CEO Randall L. Stephenson

Randall L. Stephenson

(4 ratings)

59% of employees recommend this company to a friend
20 Employee Reviews Back to all reviews
Relevance Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Good environment

RF Engineer (Current Employee)
Washington, DC

I have been working at AT&T full-time for more than a year

ProsStable and very methodical and you can organize your work

ConsLess connection with higher decision and higher managers

Advice to Senior Managementwith flexibility and time it is possible

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

2 people found this helpful  

The company that hires incompetent people by the dozen.

Customer Service Representative (Former Employee)
Washington, DC

I worked at AT&T full-time

ProsFree personal wireless account and that is about it

ConsHaving a brain. It is painful to work with such complete dolts that this place hires. I swear the higher ups desire to make customers life a living hell and do everything wrong. If you call us we do not do any of the things that we say we will do. We just want you off the phone as fast as possible to hit our numbers. Seriously it is awful to work at a place where the customer will call back angry five and six times before someone actually does what they ask.

Advice to Senior ManagementHire competent people that actually know what they are doing and do not lie to the customers. Quit paying yourself so much that that there is nothing left for front line people. All you do is drive customers away and make us hate working there,

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

AT&T Advertising Media Consultant

AT&T Media Consultant (Former Employee)
Washington, DC

I worked at AT&T full-time for more than a year

ProsAlways the people one works with makes it a plus. The majority were helpful and wanted you to succeed.

ConsThought business model was wrong. Most of the time acquire a client then pass along to a retention person because one had to keep getting new business, which is okay on the surface. But, the client you worked so hard to attain wanted and should expect to have an ongoing relationship with you not some faceless retention person. Overtime, the transition could take place not early in the process. The 80/20 rule always applies no exception.

Advice to Senior ManagementGet more of your people into the field and listen to your foot soldiers on the ground because they are the one's who truly have the pulse of what is going on.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Fair

Network Engineer (Former Employee)
Washington, DC

I worked at AT&T full-time for more than 5 years

ProsGood benefits, large company, excellent 401k match

ConsManagers don't share information with others for jobs

Advice to Senior ManagementInsure that there is cross-training and that managers give opportunities to engineers to advance into more advanced roles

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

decent money, hours arent too bad, but commision keeps changing for the worst

Retail Sales Representative (Current Employee)
Washington, DC

I have been working at AT&T full-time

Prosyou and your team are very close, one big family

Conscommission keeps changing for the worst. horrible work life balance

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Good company to work for.

Software Engineer Design Specialist (Current Employee)
Washington, DC

I have been working at AT&T full-time for more than 3 years

ProsMy organization had been quite well managed to work at anygiven time. Very friendly, good culture and end-to-end transperancy are some good things to see here.

ConsAs there could be no perfect place on the earth, you do find something that's missing. Top class technical training, leaves, career switching etc are hard to find.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

I have found the company that I intend to retire with.

Finance Representative (Current Employee)
Washington, DC

I have been working at AT&T full-time for more than a year

ProsThe people are great! The benefits are amazing!

ConsCompany downsizing, but that goes for any large corporation.

Advice to Senior ManagementBase downsizing decisions on company need, not greed.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Left willingly; no employee loyalty, you are just a number.

Account Manager (Former Employee)
Washington, DC

I worked at AT&T full-time for more than 3 years

ProsLarge network and ability to work nationwide.

ConsNew employees are compensated much better than current or promoted employees. No work life balance.

Advice to Senior ManagementShow your employees you value them by compensating them as well as new recruits.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Excellent company

Project Manager (Former Employee)
Washington, DC

I worked at AT&T full-time for more than 5 years

ProsGood leadership, focused and caring. A good amount of focus is on community and family. The company definitely lives up to its slogan. The customer service experience is getting better.

ConsCould be more team-centered. Could also work at promoting mid-level managers

Advice to Senior ManagementPay closer attention to mid-level management. Some very good people with excellent leadership capabilities. Continue to improve customer relations, internally and externally.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Great Company

IRU Representative (Former Employee)
Washington, DC

I worked at AT&T full-time for more than 3 years

ProsThe pay is good and there are always exciting things happening.

ConsAt times, like all large companies, they can forget about the little people.

Advice to Senior ManagementPay more attention to employee concerns.

– I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for AT&T? Contribute to the Community!

AT&T Videos

Loading...

AT&T – Why Work for Us?

At AT&T, our passion to serve extends beyond our customers to our employees. Our people have helped to make us the No. 1 communications company in the world, and in return, we work hard to maintain our competitive… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at AT&T reviews and ratings in Washington, DC — including employee satisfaction and approval rating for AT&T CEO Randall L. Stephenson. All 20 reviews posted anonymously by AT&T employees.