AT&T Wireless Reviews in Atlanta, GA Area

Pros

Opportunities to grow and take on new assignments are abundant.

Cons

Very large company that is sometimes slow to react to the market

Advice to Senior Management

Streamline the business units and sell off old technology

Pros

The pay is great
Great Benefits

Cons

Information slow to come from upper management

Advice to Senior Management

Speed up information

Pros

Good pay, benefits, commission and overtime pay. Great employee union, CWA.

Cons

At times stressful, need good people skills for occasionally angry and difficult customers. Some days all I do is customer service, depending on "luck of the draw". Sales quotas are unreasonably high. Sometimes there are 12-14 different target quotas to be met, (phone accessories, insurance, home DSL, roadside assist, etc.) Every month I worried about getting a write-up for missing quotas. Expect to be micromanaged on sales floor.

Pros

Great products and great services.

Cons

Very political, comission structure is all messed up.

Advice to Senior Management

Promote people based on performance not on who they know.

Pros

good pay, good work, good connections

Cons

lack of communication
red tape
favoritism

Advice to Senior Management

communicate better

Pros

work from home, the type of work is always changing so you will never become bored. Excellent leaders within the company, 401k

Cons

Sometimes can be long hours. Pay could be better. Lack of pension. Some dead weight could be removed. Opportunities for growth are hard to come by

Pros

It was a great place to intern. I learned a lot and the people I worked with were great. Lots of work with plenty of feedback.

Cons

Not a healthy management structure - open and clear communication vertically was lacking.

Advice to Senior Management

Improve the communication lines between management levels.

Pros

Salary and raises were very reasonable.

Cons

Lack of management training and knowledge.

Advice to Senior Management

Please put managers through proper training before releasing them to manage people (not processes))

Pros

6 month training program that prepares you to effectively do the job that they want you to do.

Cons

Work past the 8-5 work day, and usually working Saturday mornings.

Pros

People are great to work with, the work is very interesting and access to other people and information was promoted.

Cons

Lack of clear requirements and changing requirements based on marketing forsight made thejob as architect frustrating at times.

Advice to Senior Management

Streamline the many processes and gate reviews. I heard the phrase death by process voiced many, many times.