AT&T Wireless Reviews

Pros

Very good benefits, vacation time. Knowledgeable people, good cooperation and work interaction in general. Salaries are reasonable, could be a bit better. We offer a great product to our customers.

Cons

Poor opportunities for career advancement. Even in terms of progression it takes a long tiem to move through the ranks. Forget about advancing to management, little to few opportunities available.,

Pros

Offer great benefits packages, competitive pay.

Cons

No free time available, you have to have a very open availability to be successful. Very high stress level brought on by rapid fire customers, and limited breaks throughout the day.

Advice to Senior Management

Create more versatile positions within the stores.

Pros

Name brand company
Excellent health benefits and good vacation / time-off
If you are lucky enough to work for a progressive managers, you can work from home
Good opportunities for in-house technical training

Cons

Very bureaucratic, tends to stifle innovation. You have to work four timesas hard in networking internally if you wish to achieve professional or career success.

Negotiate your salary before you get hired, because once you do, the opportunities to get a bump are limited.

Advice to Senior Management

Make it less beauracratic!!!

Pros

Pay is good. Free clothes

Cons

No advancement and don't try to transfer

Advice to Senior Management

Try it yourself

Pros

Great Pay for sales reps and managers they have ok benefit but it keeps getting worse every year.

Cons

At&t hides behind the union to not give good work life balance. The have a very stick attendance policy and are not forgiving at all.

Advice to Senior Management

Make changes to the attendance policy and stop reducing benefits every year after making billions in profits every year thanks to your employees you can give better benefits to your employees.

Pros

Anyone with any experience can be hired if you are impressive at the interview. At the job fair I went to I met several people with years of experience that were turned down while several people in my training had no degrees and no experiences.

Cons

Big gap of opinions between management and employees even at the store level.

Advice to Senior Management

So far after three months I am very satisfied with management. Even as a new hire they always went to greet me cordially no matter what level they were on.

Pros

good pay and decent benfits

Cons

management needs to treat emplyees more like people every now and then.

Pros

The money is good, we get great benefits and constantly getting new devices to demo.

Cons

I really dislike the hours. I know its retail but its pretty exhausting working such long shifts and never having weekends off.

Advice to Senior Management

Work with people as far as schedules.. it will help the morale of the sales team. guarantee it.

Pros

Good customer base, and products.. makes things easier to sell

Cons

Management is never happy with performance regardless if you hit all quotas

Pros

Consistent raise increases.
easy to schedule time off
great benefits
laid back atmosphere
nice co workers
nice managers
easy to understand metrics

Cons

sometimes customers knew about new products/services before employees did, don't eat at the overpriced cafeteria, occasional mandatory overtime sucks, schedule changes can be tedious as its based on seniority

Advice to Senior Management

Get on track with training employees on new processes, services and products BEFORE they are released to the public instead of after.