AT&T Wireless Reviews in Redmond, WA

Pros

Exciting products but archaic management style,

Cons

Old boys club - good if you are on the inside.

Advice to Senior Management

Not much can be done when you have to combine three companies into one...RIF's cannot be far behind.

Pros

Get to work with and learn from a very talented group of people

Cons

Not much group or team interaction, very phone-oriented

Advice to Senior Management

Need to devise a more transparent methodology for showcasing available career advancement opportunities and to allow employees to know their opportunities so they can work toward advancement goals

Pros

Fast paced and cutting edge technology. Good pay and generally good people to work with.

Cons

Duplication of efforts. Too many segmented groups. It is hard to get anything accomplished with so many different groups. It seems like everyone is always running around with their heads cut off.

Advice to Senior Management

Remeber that employees are what make a company GREAT! Treating employees like they are valuable assets goes a long way.

Pros

As an industry standard, it is one of the better places to both learn and develop employable skills: technologically in terms of resources and functionality, it is without peer. For one searching for an opportunity to receive one of the broadest and most intensive educations into the communications industry, it is fairly generous in giving its employees a chance to dig in.

Cons

As the company has grown and become enveloped back into a corporate climate, the once-personal feel of the wireless company has returned to the dark and monolithic premise of the all-powerful corporate machine. It has lost many of its previous foundations of employee benefits packages, using words like "competitive" and "industry standard" as a way to conceal that where once it led the pack in terms of employee benefits packages, it now follows the pack.

Advice to Senior Management

Listen to your employees at all levels of the corporate structure. Invest in the long-term growth of the company, and look to reaping the long-term rewards - as opposed to the current trend of large corporations in their "get in fast, get the cash and bail out" mentalities.

Pros

great access to cutting edge new phones

Cons

had to use the AT&T network

Advice to Senior Management

faster network speeds would make a huge difference to all our users. all of them. customers would be happier. employees would be happier. that would make the spouses of employees happier. which should trickle down to their kids. and probably their pets -- like cats and dogs and goldfish. even bugerigars

Pros

It is a large company, which allows for steady employment and a wide variety of positions.

Cons

Health benefits are horrible (user driven, high premiums, high deductables, small networks), inconsistent policies across departments, layers upon layers of directors (title inflation is out of control), and the lack of paper plates and plastic utensils.

Advice to Senior Management

Care better for your employees. Retaining customers is great, but then again, so is retaining employees. Take a lesson from Microsoft, Costco, Google, T-Mobile and other local companies: YOu have to give to get. Senior employees are streaming out as they seek better benefits at these neighboring companies.

Pros

The compensation along with 401K and Pension plans are reasonable especially when you consider that a lot of pension plans are being scrapped.

Cons

The company nickels and dimes it's employees to death. As an example, the company removed filtered water to save $500 per year per building. The health plans have driven costs up for employees with families. The bonus have been trimmed by 20%. This is the first year that most employees livage wage has actually gone down.

Advice to Senior Management

Quit focussing on the small items to cut back on that lead to low moral amount the employees.

Pros

My top best reasons to working for AT&T Mobility:
1. I enjoy the group I work with. We are extremely close and consistently ensure everyone is ok with their workload and offer to assist whenever possible. The fact that you have a team that is much like a family raises your moral tremendously.
2. I kind of get a free phone. With AT&T Wireless i had free minutes free txt messages free picture messages and unlimited internet, I only had to pay for roaming and long distance at a discount. Now I get limited minutes (that I usually go over) limited txt messages (again that I go over) and if want any bumps in minutes I have to pay more than a consumer for less. Let’s see what happens when AT&T enforces their employee plan.
3. Its a paycheck. Not a top of the line paycheck but it gets me through my day to day expensive.
4. I have benefits (if that's what you would choose to call them) which is more than an out of work person could say.

Cons

My top downsides to working for AT&T Mobility:
1. I was informed at the end of 2007 that I should be making approximately 10k more than I currently am based off of how AT&T pays their employees but I will remain at the same pay.
2. When the merit increases were handed out it was the lowest raise I had received in 6.5 years. You would have thought that they may have been slightly bigger granted that I was just told I should be making 10k more.
3. My benefits are awful; I could almost go to a cobra type insurance plan and have the same coverage.
4. AT&T Mobility felt that our wireless service groups were too large and implemented a mandatory 20% surplus of the majority of groups....mine included.

Advice to Senior Management

What advise could I give Senior Management.....well let's see. Perhaps you should look at how other local large corporations treat their employees and go from there. Put the moral of your employee's first instead of your own pockets. Those surveys you send out every few months for feedback you could actually read them and bring back things or implement things that employees continually bring up. Personally I think giving feedback to management is a joke they don’t care as long as they get their money. The only thing that may help is to have them start at the bottom and work their way up the food chain like most of us do. Maybe at one point in their life they were at the bottom but clearly they have lost what that felt like and how important it was to be treated like an important part of the system. only when they get a taste of what life is like for people that dont make six figures or even breaking 60k could they then understand what needs to be done to make a good company great.