AT&T Wireless Reviews

Pros

Great benefits, 3 raises a year, hourly pay plus commission makes for a very nice paycheck. Upper management needs refreshed and needs people with practical ideas.

Cons

The company seems to care more about business than the employee. If we did not have a union to represent us I do not see the company paying as well as they do or giving the same benefits. If they had their way it seems we would work 10+ hours a day and have one day off.

Advice to Senior Management

Ask your reps before making decisions on policy and sales incentives. It would be a good idea to create a team of reps that are there solely to give advice from the sales floor to help keep upper management up to date with daily happenings. Numbers hardly show the truth about a location. Good numbers or bad numbers, you can't understand a location without being there that is why a rep based team meeting with management would give the best feedback.

Pros

-You get to work with the latest technology
-Great local team to work with, share ideas all the time
-Set your own schedule, my management very willing to work with you on days off needed, etc
-Great Benefits! Best PTO I've had after less than 5 years (21 days off + holidays)
-Free phones, laptop and mileage

Cons

-No car allowance (we drive constantly)
-Constant checkups on hititng your numbers
-Comp has changed each year for the last 3 years
-No recognition or reward for growth over prior years sales
-Get dinged on churn, even on accounts you never setup. Churn is looked at up to a year from activation
-Inter-departmental communication issues. too many techs/customer service reps in all different departments just for company account managers to deal with
-Salary is a joke! yearly comp is ok.

Advice to Senior Management

-Pay your people well in salary..too many other account management jobs out there that pay much better with less work
-Provide a company vehicle or car allowance. Mileage doesn't cut it.
-Enough with the suit and tie for small business reps. Most companies we meet with our business casual or jeans. We aren't working with fortune 500 companies here.

Pros

Base and commision pay plan. Medical benefits for part-time employees and union position.

Cons

Retail hours of operation and standing for entire shift.

Pros

VERY GOOD LOCATION FOR BUSINESS, VERY HELPFUL MANAGMENT

Cons

to works for a company that are retail sale based, you have to be very good at talking, and talking people into teh deal. even tho that's not really necessary for the customer...

Pros

Good pay 40- 55k on average/ year

Cons

Constant improvement, lots of goals

Advice to Senior Management

Relax

Pros

great benefits and compensations with decent hours

Cons

managements are not educated well enough to perform the duty.

Pros

Opportunities to grow and take on new assignments are abundant.

Cons

Very large company that is sometimes slow to react to the market

Advice to Senior Management

Streamline the business units and sell off old technology

Pros

There are many positions within the company to develop your career

Cons

The company is very siloed and it's difficult to transition from one piece of the organization to others.

Advice to Senior Management

Tear down the walls

Pros

Decent hourly with great commissions
Great benefits
Many different avenues for advancement in your career

Cons

Expect to still get complaints from management even if your numbers are at top of the list.

Advice to Senior Management

Great leadership skills, but to much micro management. You are constantly threatened to be written up by management staff.

Pros

Decent pay for a student.
Team atmosphere
Play with technology and gadgets all day long.
Meet new people and building relationships.

Cons

Hard to move up the corporate ladder.
Pay could be better if this job was a career.
Micro management all the time.

Advice to Senior Management

It would be nice for employees to get a chance to prove themselves and be considered for career advancement after so many years working there.