ATS (Airport Terminal Services) Reviews

Pros

Could not ask for a better boss, overall the people are great to work with, very tightly knit.Great place if you want a second family.

Cons

Upper management does business by paying employees as little as possible, giving you as little of budget as possible to barely be able to complete the job assigned, and give you as little employees as possible which sometimes breaks their own rule of a "minimum crew"

Advice to Senior Management

If you want people to stay with you it is very simple. Treat them like a human, they are the ones that are making YOU a whole bunch of money.

Pros

Our station manager is very flexible and fair to each of the employees. We get raises every six months for good feedback on reviews. Management tries helping everyone as much as possible. That's really about it, at least for our station.

Cons

If planes are expected to arrive late, you are expected to stay until the flight is taken cared of. Sometimes that means if you've been there all day, and the arrival comes in past midnight, you're not going home! Also, you're pretty much underpaid for all the crap you have to do and you don't get any flight benefits or anything special. It's hard to stay motivated here. Especially in the intense heat and snow blizzards.

Advice to Senior Management

Understand your employees work hard doing physical labor, working in all sorts of weather conditions. Consider raising the starting pay and offering more rewarding benefits that make the time you spend busting your ass for airlines make it feel worth while.

Pros

The majority of people are some of the best people to work with. ATS is a company that looks at diversifying its portfolio to ensure one aspect of aviation in trouble would not comprimise the company's future. They also focus on safety and has some of the best records amongst competitors. They are always looking for new business opportunities to grow as a company.

Cons

For the most part, ATS is a great company to work for, but it is very hard to become senior managment due to lack of turnover rates in management. Consistency seems to be a problem and some of the management are not reasonable.

Advice to Senior Management

You should listen to your employees with tenure to ensure they remain happy because the level of experience is far greater than someone with a college degree that has no experience. Promotion from within and spending more money on pay increases than projects or unsuccessful incentive programs.

Pros

Very laid back yet fast paced work environment. Pay was the best out of any airline contractor at LAS. All the workers were fun to be around, and very hard working.

Cons

The supervisors were all very young. They were more interested in getting their college homework completed than helping us on the ramp. Favoritism was high. If you went drinking with them, you were likely to be promoted. If not...tough luck.

Advice to Senior Management

Stop allowing 21 year old's to run your company. Especially when there are people with years more experience. The reason why you guys are consistently #1 at LAS is because of the rampers...not your studious supervisors or your 24 year old ramp managers.

Pros

Technology
Multinational Company
Dedicated Employees
Strong Design Group

Cons

no communication between employees and management
salary scale not uniform and fair - very large difference for same grade and level
no fair appraisal scheme
works like a local SME than a multinational company

Advice to Senior Management

Open Communication with Employees
Fair Performance Appraisal - Appraisal done to provide feedback about performance and not for just satisfying auditing requirements
Industry standard salary and benefits package