ATS (Airport Terminal Services)

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ATS (Airport Terminal Services) Reviews

Updated August 14, 2014
Updated August 14, 2014
22 Reviews

3.1
22 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Richard B. Hawes
6 Ratings

Employee Reviews

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  1.  

    Passenger Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Passenger Service Agent  in  Huntsville, AL
    Former Employee - Passenger Service Agent in Huntsville, AL

    I worked at ATS (Airport Terminal Services) full-time for more than 5 years

    Pros

    Small airport, growth opportunity, Station Manager was great very fair.

    Cons

    None that I can think of.

    Advice to ManagementAdvice

    Keep up the good work:(

    Recommends
    Positive Outlook
  2.  

    Too much for too little pay..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ramp Agent  in  Houston, TX
    Former Employee - Ramp Agent in Houston, TX

    I worked at ATS (Airport Terminal Services) part-time for less than a year

    Pros

    The large aircraft and the frequent brakes between flights

    Cons

    Working in all weather conditions with large aircraft and working with some pretty heavy equipment FOR 7.75 an hr.

    Advice to ManagementAdvice

    PAY MORE!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    it had its up an downs like any other job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Floor Care  in  Indianapolis, IN
    Former Employee - Floor Care in Indianapolis, IN

    I worked at ATS (Airport Terminal Services) full-time for more than 3 years

    Pros

    your hours are good an you will get 40 hours a week

    Cons

    no real leadership an parking was awful

    Advice to ManagementAdvice

    leadership is a must

    Recommends
    Disapproves of CEO
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  5.  

    ATS at BNA-complete joke!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ramp Agent  in  Nashville, TN
    Former Employee - Ramp Agent in Nashville, TN

    I worked at ATS (Airport Terminal Services) part-time for less than a year

    Pros

    Change of management increases optimism

    Cons

    No benefits whatsoever, low pay, crazy schedules, unfair supervisor that has favorites and gives more hours to whomever she likes. The workers that want to stay are forced to leave or put up with the inconsistencies, low morale, unfair management. There is NO training-forced to learn on the job. Safety is 2nd rate!

    Advice to ManagementAdvice

    Take some human resource management courses!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Fun Job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent
    Current Employee - Customer Service Agent

    I have been working at ATS (Airport Terminal Services) part-time for more than a year

    Pros

    ATS offers various positions in the airline industry from above wing customer service agent positions to below wing positions- ramp cleaning positions.

    Cons

    Minimum wage pay rates and raises are now reduced from 30 cents per six months to 50 cents per year.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Overall a good experience.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ATS (Airport Terminal Services)

    Pros

    Very easy system to learn and operate. Basic point & click. Client has taken away all capabilities of agents at the airport...can't change seats, assign seats change anything regarding travel.

    Cons

    Week to week work schedule due to the fluctuation of flight schedule.

    Advice to ManagementAdvice

    Consistency of rules across the board/stop double standards.

  8.  

    DFW ATS is the worst company to work for BEWARE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Passenger Service  in  Fort Worth, TX
    Former Employee - Senior Passenger Service in Fort Worth, TX

    I worked at ATS (Airport Terminal Services) full-time for more than a year

    Pros

    None, this job is HORRIBLE!

    Cons

    Unorganized, disrespectful, change terms of employment contract every week! Raise times changes, shift hours are changed monthly and you are forced to do mandatory overtime or get fired. Also be prepared for angry customers at all times!

    Advice to ManagementAdvice

    Hire HR, supervisors, and managers who are more organized and not rude.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Enjoyable work for those who enjoy taking the skies to the limit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Passenger Service Agent  in  Las Vegas, NV
    Current Employee - Passenger Service Agent in Las Vegas, NV

    I have been working at ATS (Airport Terminal Services) part-time for less than a year

    Pros

    Job Security/Decent Pay/Work Family/Management Support/Career Growth

    Cons

    Attendance Point System is the only thing that may be a turn down since it's a 1 year roll off period.

    Advice to ManagementAdvice

    Health benefits for part time employees that work full time hours and adjustment of the attendance point system to a 6 MONTH roll off period.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Not meant for the weak minded...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ATS (Airport Terminal Services)

    Pros

    Excellent communication with Executive Staff. Ability to learn multiple facets of running a business like it was your own.

    Cons

    Work days can be reeaaalllllyyyy long...

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Not a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cargo Crew Chief  in  Austin, TX
    Former Employee - Cargo Crew Chief in Austin, TX

    I worked at ATS (Airport Terminal Services) full-time for less than a year

    Pros

    Working with airplanes, great AA ramp crews..

    Cons

    Everything..Schedules were changed weekly with no chance of days off..supervisors not willing to help the crew chief and the other people..Manager only hired for grooming and promising them cargo pay and move to cargo which never happens..

    was promised supervisor position but instead it was passed over by an employee because she threatened to quit, I was promised a dollar raise which never happened..working long hours and since I was the only person who knew computers I was trying to teach the manager the computer and not being paid extra for it..

    Advice to ManagementAdvice

    Get your AUS station in order..you can't get the system running if the manager is not focused on employee happiness and not favoring one of the sexes..stop promising better positions and pay to new employees..try to have a stable schedule..and watch out for burn outs and especially don't misuse your employees because they are willing to work..

    Doesn't Recommend
    No opinion of CEO

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