AXA Equitable

  www.axa-equitable.com
  www.axa-equitable.com

AXA Equitable Reviews

Updated December 8, 2014
Updated December 8, 2014
180 Reviews
3.0
180 Reviews
Rating Trends

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AXA Equitable Chairman and CEO Mark Pearson
Mark Pearson
57 Ratings

Review Highlights

Pros
  • Some areas offer work-from-home arrangements, which is great schedule flexibility (in 10 reviews)

  • Good benefits, nice location (Jersey City), some nice work colleagues (in 14 reviews)


Cons
  • Senior Management has clicks like high schools (in 8 reviews)

  • Blatent favoritism; lack of communication within department (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Best company I have ever worked for as a Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Associate in Charlotte, NC
    Current Employee - Senior Customer Service Associate in Charlotte, NC

    I have been working at AXA Equitable full-time (less than an year)

    Pros

    Competitive pay including base plus bonuses, and stock purchase discounts. Prizes like movie tickets and electronic devices. Employee discounts, low cost medical benefits with multiple options. Employer sponsered events such as a company picnic with great food and games. Free lunch from nice places and overtime if I volunteer to work through my lunch. Low stress environment for a call center. Good management most of the time. Integrity is highly desired a and encouraged. A culturally diverse environment with offices throughout the world. Friendly and helpful coworkers. Dual monitors on all computers, gym, dry cleaning services, waking trails, and free bicycle rentals. Profitable and well established company with room for advancement.

    Cons

    Technology is outdated in some areas and makes it harder to be efficient. Some employees are bitter because they do not want to change or are lazy. Work schedule changes constantly. You only know your schedule about 2 weeks in advance. You may start work at 7:55 AM on Monday, then 10:15 AM on Tuesday, 9:30 AM Wednesday, 8:15 AM Thursday, and 10:00 AM Friday. In addition to your 30 of 45 minute unpaid lunch you only get two paid 10 minute breaks. As in any customer service job some customers are rude and unreasonable.

    Advice to ManagementAdvice

    Continue employee feedback surveys. Keep the computer upgrades coming. Embrace and invest in new cutting technology.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AXA Equitable

    Pros

    Good Learning environment . Down to earth People

    Cons

    A lot of outsourcing of functions. No communication

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Heavily Micromanaged, much favoritism

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Account Manager in Syracuse, NY
    Former Employee - Personal Account Manager in Syracuse, NY

    I worked at AXA Equitable full-time (more than an year)

    Pros

    Salary not bad, PTO ok co workers pleasant

    Cons

    Everyone is evaluated and (threatened) every other week. Micro managed every minute of your day (supposed to be a professional position which requires Series 7, 66 and Life/Health licensing) Salary was NOT worth being treated like a 4 year old. Even though this is a relatively new department, (5 yrs) management has no clear focus / game plan and expectations changed regularly. What you were doing correctly one day, was totally incorrect the next. If you can work under those conditions, I wish you well!

    Advice to ManagementAdvice

    Stop treating professional people like children.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Director Risk Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Financial Analysis in New York, NY
    Current Employee - Director of Financial Analysis in New York, NY

    I have been working at AXA Equitable full-time (more than 3 years)

    Pros

    Overall good company to work for. Managers on the highest level are good and sophisticated. Very international and has a good reputation.

    Cons

    It will take time to gain knowledge as there is no systematic training or guiding.

    Advice to ManagementAdvice

    System and processes are not documented and people are hording information for fear of job security. Do something about this.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Axa is the stereotypical "hock retirement plans and do not get paid" financial firm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Representative in Wellesley, MA
    Former Employee - Financial Representative in Wellesley, MA

    I worked at AXA Equitable full-time (less than an year)

    Pros

    received the series 63 license

    Cons

    Had to pay for all licenses out of pocket.

    This company thrives on the outlast your teammates ideology. When your business partner leaves, you recieve their clients... when they replace the partner they will get all your clients when you leave. After a few rounds in a school very few teachers still want to discuss retirement plans. As a result your business drops and you need partners to leave in order to survive off their clients.

    Do not receive base salary until 6 months into the job. Have a lot in savings before starting or you will not survive. Average payout on a new client signed is three months.

    Advice to ManagementAdvice

    Develop a tactic to take care of new employees starting out of school in order to raise the attrition rate. Base salary would be key.

    Doesn't Recommend
    Neutral Outlook
  7.  

    AXA Financial Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AXA Equitable

    Pros

    Very friendly coworkers
    Make your own hours
    Good money potential

    Cons

    Almost completely commissioned based
    Will have to work super long hours to close deals
    Cold calls are a must
    Be prepared to work weekends

    Doesn't Recommend
    No opinion of CEO
  8.  

    Be Aware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AXA Equitable

    Pros

    People working there are very friendly

    Cons

    It's 100% commissioned based and you do a lot of driving on a day to day basis. You also have to work long hours to build up a clientele list.

    No opinion of CEO
  9.  

    Good, inclusive work environment with possibilities to move up in the long term.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Stamford, CT
    Current Employee - Intern in Stamford, CT

    I have been working at AXA Equitable as an intern (less than an year)

    Pros

    Good work environment, good office support and general management is very accessible. Plus they are boosting marketing for the firm/Brand as a whole.

    Cons

    Compliance can be a bit much to deal with and some of the office bureaucracy can be annoying as can commission based bonuses.

    Advice to ManagementAdvice

    Support staff in Stamford need to be more accessible to inter-office ground level employees and commissions to be received and bonus thresholds need to be black and white.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    A decent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Secaucus, NJ
    Current Employee - Customer Service Representative in Secaucus, NJ

    I have been working at AXA Equitable full-time (more than an year)

    Pros

    Decent compensation for Interns and Temps. Opportunities to be hired, if you wait it out. Decent quality of life if you can look at the positives and not focus on negatives.

    Cons

    Employment opportunities for Temps/Interns seem to be based more on time of service rather than quality of worker. Managers hands are tied sometimes when it comes to hiring, they have to wait on HR. Micromanagement to the nth degree.

    Advice to ManagementAdvice

    Get rid of the micromanagement strategy and be more involved in your employees work lives. Don’t send emails every two minutes to notify employees there is 1 call on hold. Encourage employees to see opportunities around them and communicate to employees that actually cause the problems rather than sending mass emails.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great people to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President in Charlotte, NC
    Former Employee - Assistant Vice President in Charlotte, NC

    I worked at AXA Equitable full-time (more than 8 years)

    Pros

    AXA has the ability to attract top talent who strive to deliver results. The environment is very collaborative and employees care about their work and their co-workers.

    Cons

    AXA used to value employees who were committed to work hard who wanted to build their career with the company, AXA has moved to a company that is better suited to build your resume at but is no longer a preferred employer to build a career.

    Advice to ManagementAdvice

    Consider consistent policies regarding allowing people to work remotely or telecommuting - the policies seem to be driven by the whim of a single manager versus an overall company policy. You should not lose top talent just because they are unable to relocate to a new city locations.

    Recommends
    Neutral Outlook
    Approves of CEO

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