AXIS Capital Holdings Reviews

Updated March 10, 2015
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2.7
19 Reviews
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AXIS Capital Holdings CEO Albert A. Benchimol
Albert A. Benchimol
5 Ratings

Employee Reviews

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  1. Growing Company with Growing Pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sharepoint Developer in Berkeley Heights, NJ
    Current Employee - Senior Sharepoint Developer in Berkeley Heights, NJ

    I have been working at AXIS Capital Holdings full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Extremely skilled core product team. Opportunities to advance within the company. Concentrated effort made to share strategy and plans throughout entire employee base.

    Cons

    IT group experiencing confusion as it tries to choose between a large in house resources and offshore models. Decentralized management could benefit from greater knowledge management. There is a lack of training opportunities within the company.

    Advice to Management

    Focus on building up a strong Knowledge Management base. Encourage more training opportunities.

  2. The best 9 months as an employee in my lifetime.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Service Desk Analyst in New York, NY
    Former Contractor - Service Desk Analyst in New York, NY

    I worked at AXIS Capital Holdings as a contractor (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Everyone I got to meet in the NYC office are exceptionally kind and respectful. Although there are some really high income earners, the executives treat you as an equal. Free coffee and tea on every floor. Safe working environment. No paid holidays for contractors

    Cons

    When some users create support tickets for themselves, they tend to stalk you for an immediate resolution. AXIS has money to hire AVP's, SVP's, and department CEO's but not IT staff. Small focus and budget on IT. Outsourcing service desk to India and Phillipines as of 2015.

    Advice to Management

    Pay contractors on holidays. Consider a better system to track inventory. Don't outsource Service Desk to India, users will be getting upset with tech support quickly.

  3. Major Disfunction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Contractor Human Resources in Alpharetta, GA
    Current Contractor - Contractor Human Resources in Alpharetta, GA

    I have been working at AXIS Capital Holdings as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Compensation was above average
    Benefits package above average

    Cons

    Almost one third of the workforce is contract workers and they are viewed as second class citizens. No respect, ignored, talked down to, dumped on with the tasks/projects no one else wants to do. Morale is poor, no one cares about others or the company or doing a good job. Behind the times in technology, work perks and old fashion values. HR department is the most unorganized and cliquish group I have ever seen.

    Advice to Management

    Blow up HR department and start over. Company will never correct morale or turnover issues with the current HR team.

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  5. Helpful (1)

    Run, Do Not Pass Go, Do Not Accept a Job Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Process Analyst in Alpharetta, GA
    Former Employee - Business Process Analyst in Alpharetta, GA

    I worked at AXIS Capital Holdings full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Salary and benefits are competitive

    Cons

    The corporate culture rewards bullying, back stabbing and other shady behavior, HR policies are applied and enforced inconsistently. Some employees are golden and can get away with constant absenses. Other employees do not have the same luxuries. A lot depends on which team you are on and if you are drinking buddies with your manager.

    Advice to Management

    Look at the good employees who have left under questionable circumstances and ask why

  6. Helpful (1)

    Great Salary & Benefits but No Life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AXIS Capital Holdings full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Salary and benefits. No other pros.

    Cons

    As others have stated good old boy/gal type of atmosphere. Bullying seems to be respected and rewarded at this company. Toxic work environment in Insurance Department that has been reported to lower management and HR by current and ex-employees over a period of years . Just a matter of time before someone files suit. If you are a normal caring human being don't apply to work here.

    If you like paper (lots of paper) and no computer systems this is the place for you.

    Advice to Management

    Realize to grow a company you all management to be professional and fair no matter who they are dealing with. They should NOT let their personal/friend relationships affect their judgement and decisions. Public humiliation and/or harassment should NOT be tolerated by anyone and should be grounds for dismissal.

    You are a young company and still building the foundation is so important in systems and employee's.

  7. Is it really worth the money?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriting Assistant in New York, NY
    Current Employee - Underwriting Assistant in New York, NY

    I have been working at AXIS Capital Holdings full-time (More than 3 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    - Salary
    - Change is on the way with new management

    Cons

    - Company advertises there is a training program but this truly does not exist (false advertisement)
    - Promoting within is never an option
    - Company lacks asking opinions of the "little people" only driven by the producers not the help

    Advice to Management

    Get more involved with individual business units! Talk to the people at the bottom and not just the top. Companies run because of everyone involved not just the "top" people. Management of units try to hide so much from higher management so they can keep a job.

  8. Helpful (1)

    All decisions focused on increasing Sr. Management's Bonus and paying the "TALENT"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Analyst in Alpharetta, GA
    Former Employee - Finance Analyst in Alpharetta, GA

    I worked at AXIS Capital Holdings full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Interesting work - until they booted the founder and CEO. Some good people -- on a personal level. An ideal place to work - if you have no desire to advance or take on new responsibilities.

    This company used to be one of the top P&C companies for a good career. Since they booted the former CEO - things continue to decline and a an increasing rate. The sharks are swimming and the good executives have or are are all moving on.

    Cons

    Where to start -
    Good Old Boy network

    If you are not hired in as the "TALENT" at a VP level - forget it - attitude is one warm body is as good as the next at any level below that.

    They pay way to much for their officers at all levels -- then give them bonuses that are way to large. Keeps a stagnant, unmotivated and uneducated management workforce - that can't find a job anywhere else because they are so overpaid. This ensures that the culture survives

    Career Path - Only if you start out as a VP (maybe)

    Communication - None to the staff - except all of the meetings at the VP+ level -- where nothing is accomplished - but scheduling more meetings.

    Opportunity - only for the few favorites

    Judge of talent and skills when determining resource needs and matching - non-existent

    Management - behave like children - continuously trying to undermine each other. Best part is that they don't hide this attitude -- they make it very obvious to those that work for them.

    Expect in the next 5 years -- everything to be outsourced to India or elsewhere - claims, finance, accounting, risk, external reporting, operations, etc. -- with only the talent (the majority of whom are less than knowledgeable - but think they know everything) left behind.

    Form wins out over substance every time - but it has to be that way with a good portion of the management team thinking they know everything.

    Management taking responsibility / accountability -- nope - just finger pointing - always someone else fault.

    IT - a case study on how NOT to set-up your network, how to buy junk equipment, no inking that solid networks and desktops / laptops with the proper hardware improve productivity.

    Systems -- wonder how decisions are made -- looks to be throwing darts. System Implementation -- Replace a system with another system -- reduce functionality - and do nothing more than what the system you already have is doing.

    Long-term strategic planning - may take place - but it lacks a detailed road map on how to get there.

    Mediocrity is rewarded.

    Advice to Management

    Wake up and smell the coffee. You are all too busy patting each other on the back to see what is really going on. Even if you do see it -- you are putting your heads in the sand.

    Encourage the truth -- the corporate culture starts at the TOP. Encourage responsibility and accountability.

    Actually Manage and mentor your staff - communication by email is not appropriate when working 15 feet away.

    Outsourcing - you better know what you are getting into -- and outsource only those processes that are repetitive, repeatable and clerical.

    Definitive career paths - from the day someone is hired. Saying there is opportunity and actually providing opportunity are not the same thing.

  9. Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AXIS Capital Holdings full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great compensation and benefits, entrepreneurial culture, good people.

    Cons

    Limited advancement opportunity, no annual goal and objective settings, poor performance review process, good ole boy culture (advancement based on relationships rather than talent/contribution)

    Advice to Management

    Create career paths, enforce annual goal setting process, allow opportunities to compete for open positions.

  10. Great newer, upcoming company. Weak IT and communication among branches. Decent pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Assistant Underwriter in Kansas City, MO
    Current Employee - Senior Assistant Underwriter in Kansas City, MO

    I have been working at AXIS Capital Holdings full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great newer, upcoming company. Weak IT and communication among branches. Decent pay.

    Cons

    Weak IT and communication among branches.

  11. Temporary Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Associate in Alpharetta, GA
    Current Employee - Client Services Associate in Alpharetta, GA

    I have been working at AXIS Capital Holdings full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Was able to interview for a position for the department where I was working.

    Cons

    They promote from within the company.

    Advice to Management

    None.

AXIS Capital Holdings Photos

25th Floor Receptionist Desk

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