Aaa Mid-Atlantic Reviews

Pros

Open to new opportunities and chanllenges

Cons

So too much mentoring, and most often just struggling by myself

Pros

enjoy the peers working at the organization. good work-life balance. there are opportunities to work on multiple projects and gain experience.

Cons

management is lackluster, they lack leadership ability from the mid to upper levels. there is no sound strategic direction with the organization.

Pros

I really liked the people I worked with at AAA. Everyone is serious about their job but there is definitely a good work/life balance. I had some really great managers that had my best interest in mind. AAA works hard to do what is best and give the customer what it wants and needs. A very ethical company.

Cons

Pay is low and there is not a room for career advancement within the company. There aren't enough levels of responsiblity so either you are entry-level or manager-level.

Pros

The company is very focused on providing the best in class in customer service. The Member First philosophy is not just spoken - it is delivered.

There is a very strong sense of community/comraderie among the people who work for AAA. For the most part, teams work extremely well together.

Cons

It is very much a good old boys network at the top.

Advice to Senior Management

Succession planning, leadership development and growth should be more transparent.

Pros

37.5 hour weeks, good people who are under appreciated.
They hire people with below par resumes and groom them up.

Cons

I have a gripe, this year we are expected to fill out a survey for some independent PR firm in Delaware. However, it's complete BS. Why? because the survey is BS. Rather then seek a reputable firm such as the Great places to work institute, they decide to use some two-bit firm in Delaware. Moreover, when they do get the results, they don't share it with their co-workers, instead they let certain information "trickle" down. Good workplaces allow for transparency, however, AAA MidAtlantic is NOT one of them. They give the illusion that they value input from employees, however, we have NO idea what initiatives were implemented from 3 years prior when they took a similar survey. If they really want true transparency and a environment which makes their employees think that AAA cares, then let the information flow FREELY to all.

Advice to Senior Management

just be normal. many of the managers here have a some serious ego problems. SERIOUS.

Pros

decent benefits in the pension plan, 401 k match and education benefit. Most employees have been with the company for quite some time

Cons

At least 4 managers for every employee. Little opportunity for advancement. upper management buys their own fiction. No growth and little profit over last five years.

Advice to Senior Management

Get back to basics. A business cannot be run without a decent phone system. This is not the cutting edge of technology but is still critical and the way most people still communicate with business

Pros

Management clearly is looking to grow the company. Recent merger validates this commitment.

Cons

Little opportunity for advancement under the current structure.

Advice to Senior Management

Continue to stay focused on the bottom line without compromising values or culture.

Pros

Great People and a good place to work

Cons

Lack of information on recent changes

Advice to Senior Management

Continue to communicate and seek feedbcak from employees

Pros

Good place to work, good sense of family.

Cons

New company at the helm, ominous signs on the horizon

Advice to Senior Management

Embrace technology

Pros

learning opportunities, educated and hard working work force but at the same time the company has good balance

Cons

small company with limited resources

Advice to Senior Management

just taken over by aaa northern california so we will see