Aaron's Reviews

Updated October 1, 2014
Updated October 1, 2014
326 Reviews
2.7
326 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aaron's President & CEO Ronald W. Allen
Ronald W. Allen
79 Ratings

Review Highlights

Pros
  • Opportunity for advancement, good compensation, benefits (in 8 reviews)

  • Store managers work hard and are rewarded with really good pay (in 13 reviews)


Cons
  • Long Hours 8am-9pm most days, Tough to balance a healthy home life (in 42 reviews)

  • Check more on your upper management, not micromanaging the harder working associates (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Bittersweet world of retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Baltimore, MD
    Former Employee - Customer Service Representative in Baltimore, MD

    I worked at Aaron's full-time for more than a year

    Pros

    Great experience boost, test of patience, learn a lot about corporate,benefits, loads of sales Intel, computer job, administrative job company growth and a great way to interact with people job.

    Cons

    dirty and lazy team members, Friday morning meetings with no growth, no hope in little people, no pay raises to those who have been there over a year and conflicting views of company goals effecting daily activities

    Advice to ManagementAdvice

    accept goal oriented workers, pay raises to those who work for them

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Repetitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Trainee  in  Akron, OH
    Current Employee - Manager Trainee in Akron, OH

    I have been working at Aaron's full-time for more than a year

    Pros

    You get to meet a lot of people and also help them out by being able to lease something they need. Not hard work. You do not have to sit at a desk for 10 hours a day. Job duties do not change for the most part. Relaxed feel depending on how your GM is. 401k

    Cons

    Long hours, mostly 10-8 everyday depending on store performance. Depending on location Field Visiting could be dangerous going into not safe neighborhoods trying to get in contact with those who do not pay on time. You will be cussed at and most likely threatened at some point if you hold this job title.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Ok pay, not worth the time you have to put in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager Trainee  in  Beaver Falls, PA
    Former Employee - Manager Trainee in Beaver Falls, PA

    I worked at Aaron's full-time for more than a year

    Pros

    Good office environment, co workers were very friendly. Nice employee discount program on merchandise. Pay was ok but less than other companies that are similar. training program was great, you are set up to succeed

    Cons

    Hours are crazy, you work a lot of 9a-9p shifts so be prepared to not see your family. You can only bonus if the entire store does good, so you could have a great month and if the store doesn't hit its numbers elsewhere you get nothing. A lot of traveling in personal vehicle.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Nonstop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Accounts Manager  in  Canton, OH
    Current Employee - Customer Accounts Manager in Canton, OH

    I have been working at Aaron's full-time for more than 8 years

    Pros

    You get to meet a lot of people. Work associates are usually more like family. Good compensation. Advancement opportunities. 401k. Health insurance. Work day goes by quickly if you keep your tasks up, there's always something to do.

    Cons

    Long hours for some. You need to be able to balance work and family. Sometimes others get the final credit for something you did, and sometimes you give the credit to someone else. Check more on your upper management, not micromanaging the harder working associates.

    Advice to ManagementAdvice

    Own it!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Over managed Chaos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Saint Louis, MO
    Former Employee - General Manager in Saint Louis, MO

    I worked at Aaron's full-time

    Pros

    Nice People and VERY structured organization

    Cons

    Low pay, weak emphasis on marketing to the mass public. Only focused on Low Income, Gov't subsidized, or retired monthly income individuals.

    Advice to ManagementAdvice

    Let your people have a bit more ability to do their jobs without having to chase down a manager for
    EVERY decision. It's called Empowerment, not micromanagement.

    Negative Outlook
    No opinion of CEO
  7.  

    Customer Accounts Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aaron's

    Pros

    Stable job. Aaron's seems pretty big on employment retention. Very difficult to loose this job. Benefits are really good as well. Also great group/team to work with. Can build up experience in business management.

    Cons

    Does not provide a very clear path to receiving promotions. Promotions have a lot more to do with politics than anything else. Regional staff seem to enjoy providing the illusion of an emanating promotion to keep spirits and positivity high when in reality they have no intentions to do so. Also there are no shifts. Every associate works from open to close-which ranges from 40-50 hours a week. Your experience can also go from bad to worst depending on your GM. You can make complaints but if he/she has in good with upper management, consider your complaints ignored.

    Advice to ManagementAdvice

    Emphasize that promotions be based on numbers and observed leadership and management skills.

  8.  

    I liked the guidelines and procedures they had set up.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aaron's

    Pros

    the warehouse supervisor and i became good teammates and helped each other out to make both jobs easier.

    Cons

    walking into a customers house not knowing what to expect, trying to get myself DOT certified, and i also had a short limit of time to complete there online testing.

  9.  

    Good company Ethics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Accounts Manager  in  Gatesville, TX
    Current Employee - Customer Accounts Manager in Gatesville, TX

    I have been working at Aaron's full-time for more than a year

    Pros

    Fair pay
    Internal Promotion
    Good ideas
    Forward thinking

    Cons

    Bad management (in Gatesville store)
    Lack of training

    Advice to ManagementAdvice

    Make sure you do not have inappropriate behavior occurring. Sexual harassment awareness and ways to report without retaliation. I had to leave due to the lack of ways to get help without the manager knowing. As the only female in a male run workplace it was hard to go to work most days due to the harassment.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Good pay, bad hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Accounts Manager Plus  in  Statesville, NC
    Former Employee - Customer Accounts Manager Plus in Statesville, NC

    I worked at Aaron's full-time for more than 5 years

    Pros

    Time off policies are great, coworkers are friendly, extremely hard to get fired. Good pay and bonuses

    Cons

    If you are not apart of the inner circle you will not get promoted. I personally worked for them for five years and was passed over for promotions due to my gender. I exceeded monthy goals and went above and beyond.

    Advice to ManagementAdvice

    avoid inner circles with store managers,

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great $$$$$$ if you can manage a operation and people to there full potential.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Charleston, SC
    Current Employee - General Manager in Charleston, SC

    I have been working at Aaron's full-time for more than 8 years

    Pros

    You are paid for what you do! Heavy bonuses and six figures for the top managers.

    Cons

    Many aspects of this business make for high stress and results driven difficulty. Delivery, retail staging, servicing the products, HR management, collections and training.

    Advice to ManagementAdvice

    Own it!

    Recommends
    Positive Outlook
    Disapproves of CEO

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