Aaron's Reviews

Updated September 18, 2014
Updated September 18, 2014
325 Reviews
2.7
325 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aaron's President & CEO Ronald W. Allen
Ronald W. Allen
78 Ratings

Review Highlights

Pros
  • Opportunity for advancement, good compensation, benefits (in 8 reviews)

  • Store managers work hard and are rewarded with really good pay (in 11 reviews)


Cons
  • very long hours if your numbers are not in line (in 36 reviews)

  • A lot of people are out to get you it seems, and the work/life balance is terrible (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Repetitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Trainee  in  Akron, OH
    Current Employee - Manager Trainee in Akron, OH

    I have been working at Aaron's full-time for more than a year

    Pros

    You get to meet a lot of people and also help them out by being able to lease something they need. Not hard work. You do not have to sit at a desk for 10 hours a day. Job duties do not change for the most part. Relaxed feel depending on how your GM is. 401k

    Cons

    Long hours, mostly 10-8 everyday depending on store performance. Depending on location Field Visiting could be dangerous going into not safe neighborhoods trying to get in contact with those who do not pay on time. You will be cussed at and most likely threatened at some point if you hold this job title.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Ok pay, not worth the time you have to put in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager Trainee  in  Beaver Falls, PA
    Former Employee - Manager Trainee in Beaver Falls, PA

    I worked at Aaron's full-time for more than a year

    Pros

    Good office environment, co workers were very friendly. Nice employee discount program on merchandise. Pay was ok but less than other companies that are similar. training program was great, you are set up to succeed

    Cons

    Hours are crazy, you work a lot of 9a-9p shifts so be prepared to not see your family. You can only bonus if the entire store does good, so you could have a great month and if the store doesn't hit its numbers elsewhere you get nothing. A lot of traveling in personal vehicle.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Nonstop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Accounts Manager  in  Canton, OH
    Current Employee - Customer Accounts Manager in Canton, OH

    I have been working at Aaron's full-time for more than 8 years

    Pros

    You get to meet a lot of people. Work associates are usually more like family. Good compensation. Advancement opportunities. 401k. Health insurance. Work day goes by quickly if you keep your tasks up, there's always something to do.

    Cons

    Long hours for some. You need to be able to balance work and family. Sometimes others get the final credit for something you did, and sometimes you give the credit to someone else. Check more on your upper management, not micromanaging the harder working associates.

    Advice to ManagementAdvice

    Own it!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good pay, bad hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Accounts Manager Plus  in  Statesville, NC
    Former Employee - Customer Accounts Manager Plus in Statesville, NC

    I worked at Aaron's full-time for more than 5 years

    Pros

    Time off policies are great, coworkers are friendly, extremely hard to get fired. Good pay and bonuses

    Cons

    If you are not apart of the inner circle you will not get promoted. I personally worked for them for five years and was passed over for promotions due to my gender. I exceeded monthy goals and went above and beyond.

    Advice to ManagementAdvice

    avoid inner circles with store managers,

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Good company Ethics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Accounts Manager  in  Gatesville, TX
    Current Employee - Customer Accounts Manager in Gatesville, TX

    I have been working at Aaron's full-time for more than a year

    Pros

    Fair pay
    Internal Promotion
    Good ideas
    Forward thinking

    Cons

    Bad management (in Gatesville store)
    Lack of training

    Advice to ManagementAdvice

    Make sure you do not have inappropriate behavior occurring. Sexual harassment awareness and ways to report without retaliation. I had to leave due to the lack of ways to get help without the manager knowing. As the only female in a male run workplace it was hard to go to work most days due to the harassment.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Customer Accounts Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aaron's

    Pros

    Stable job. Aaron's seems pretty big on employment retention. Very difficult to loose this job. Benefits are really good as well. Also great group/team to work with. Can build up experience in business management.

    Cons

    Does not provide a very clear path to receiving promotions. Promotions have a lot more to do with politics than anything else. Regional staff seem to enjoy providing the illusion of an emanating promotion to keep spirits and positivity high when in reality they have no intentions to do so. Also there are no shifts. Every associate works from open to close-which ranges from 40-50 hours a week. Your experience can also go from bad to worst depending on your GM. You can make complaints but if he/she has in good with upper management, consider your complaints ignored.

    Advice to ManagementAdvice

    Emphasize that promotions be based on numbers and observed leadership and management skills.

  8.  

    I liked the guidelines and procedures they had set up.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aaron's

    Pros

    the warehouse supervisor and i became good teammates and helped each other out to make both jobs easier.

    Cons

    walking into a customers house not knowing what to expect, trying to get myself DOT certified, and i also had a short limit of time to complete there online testing.

  9.  

    Ok pay, great benefits....but not worth giving up your family life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at Aaron's full-time for more than 3 years

    Pros

    Great benefits and insurance package. Descent pay, less so in smaller stores, but large metro areas can make a killing. Home office has wonderful training programs available with lots of room for advancement from within.

    Cons

    Grueling unreasonable hours. Breakdown between corporate plan to the store level. Stores are ran on a skeleton crew so all that great vacation time you get is never approved to take. As a sales manager, I take more responsibility than my gm, and get less than half the pay.

    Advice to ManagementAdvice

    Shorten required hours! No one with a family can keep these hours without over stressing and burning out.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great $$$$$$ if you can manage a operation and people to there full potential.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Charleston, SC
    Current Employee - General Manager in Charleston, SC

    I have been working at Aaron's full-time for more than 8 years

    Pros

    You are paid for what you do! Heavy bonuses and six figures for the top managers.

    Cons

    Many aspects of this business make for high stress and results driven difficulty. Delivery, retail staging, servicing the products, HR management, collections and training.

    Advice to ManagementAdvice

    Own it!

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    Decent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Analyst  in  Kennesaw, GA
    Current Employee - Quality Analyst in Kennesaw, GA

    I have been working at Aaron's full-time for more than a year

    Pros

    Growth potential is good and when moving positions they dont wait to fill your old position and hold you back from moving forward

    Cons

    The company does not differentiate between corporate and their retail stores...Corporate employees should be able to have more flexibility with work schedule and vacation time

    Recommends
    Neutral Outlook
    No opinion of CEO

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