Aaron's

  www.aarons.com
  www.aarons.com

Aaron's Reviews

Updated November 25, 2014
Updated November 25, 2014
357 Reviews
2.7
357 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aaron's President & CEO Ronald W. Allen
Ronald W. Allen
98 Ratings

Review Highlights

Pros
  • Good pay good benefits friendly customers (in 18 reviews)

  • Excellent opportunities for advancement (in 9 reviews)


Cons
  • Long hours, upper management is always changing, the rules change on a daily basis (in 49 reviews)

  • A lot of people are out to get you it seems, and the work/life balance is terrible (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Phoenix, AZ
    Current Employee - General Manager in Phoenix, AZ

    I have been working at Aaron's full-time (less than an year)

    Pros

    Good pay good benefits friendly customers

    Cons

    Long hours. Zero family time

    Advice to ManagementAdvice

    Lester to your people

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    General Manager of Aaron,s

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Detroit, MI
    Current Employee - General Manager in Detroit, MI

    I have been working at Aaron's full-time (more than 3 years)

    Pros

    Pay, Customers, Associates, Benefits, New Merchandise

    Cons

    quality of life & Stress

    Advice to ManagementAdvice

    n/a

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Nice people but not very pleasant work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bilingual Manager In Training in Jackson, TN
    Former Employee - Bilingual Manager In Training in Jackson, TN

    I worked at Aaron's full-time (less than an year)

    Pros

    Good place to learn negotiating skills and get a first job.

    Cons

    Very long hours and you need to be ready to deal with a lot of uneducated people.

    Advice to ManagementAdvice

    Doing a good job

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good place great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounts Manager Trainee in Phoenix, AZ
    Former Employee - Accounts Manager Trainee in Phoenix, AZ

    I worked at Aaron's full-time (more than an year)

    Pros

    Good hours sunday off half day saturday,

    Cons

    Change of managment to many times every one has there own way and destroy structure start over again

    Advice to ManagementAdvice

    Stop changing structure it works

    Recommends
    Positive Outlook
    Disapproves of CEO
  6.  

    Great opportunity to create a strong income at the General Manager level. Salary is based on revenue.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Amarillo, TX
    Current Employee - General Manager in Amarillo, TX

    I have been working at Aaron's full-time (more than 8 years)

    Pros

    You can achieve the G M level and beyond without a degree. You don't have to work 70 hours per week to produce the large salaries. The business can all be learned on the job.

    Cons

    It can be a stressful environment. You do have to deal with thieving customers and people who are less than average intelligence. You will have to deal with insect infestations at times.

    Advice to ManagementAdvice

    Have a stronger franchise accountability. Monitor those franchise owners who rarely visit their stores and allow multi unit managers to do nothing.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Not for a single mother

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aaron's full-time

    Pros

    You get paid every week.

    Cons

    Hours of operation are too long

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Love it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Aaron's full-time (more than 3 years)

    Pros

    Opportunity for growth. Company takes pride in their communities.

    Cons

    Long hours. Can be rewarding but can also lead to burn out

    Advice to ManagementAdvice

    Help managers at store level create work life balance to prevent burnout

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    ACCTS. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Trainee in Victoria, TX
    Current Employee - Manager Trainee in Victoria, TX

    I have been working at Aaron's full-time (more than 3 years)

    Pros

    The benefits, medical an, life insurance, vacation with 401k are great.

    Cons

    Working long hours take you away from family.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Was very good at first, but the more I got into the politics the less I liked the job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Aaron's full-time (more than 5 years)

    Pros

    The money is very good for a small town like the one I live in. I also got to meet new customers everyday, and got a chance to help them.

    Cons

    Unfortunately, you get cussed out on just about a daily basis. Not for the sales staff, but for the accounts dept whether you are in the accounts dept or not. They start calling your phones and I do mean phones the first day you are late. And they not only call you once a day you get called 5-6 times a day, just for being a day late. And unless you are in to backstabbing you will not get promoted out of your store.

    Advice to ManagementAdvice

    I really think there should be a little more time for customers to pay and the service center should really speed up if possible. I remember having service calls lasting anywhere from one to two months because the items were not back from service.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Good people but mislead from senior management with lack of experience outside of Aaron's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Division Sales Manager in Arlington, TX
    Current Employee - Division Sales Manager in Arlington, TX

    I have been working at Aaron's full-time (less than an year)

    Pros

    Solid base salary and is you are a regional manager or GM you can make a lot of money.

    Cons

    Most the people working in the store are not college educated and not the people you want to hire for most fortune 1000 companies. Corporate leadership, division and regional staff is not experienced outside of Aaron's. Most employees started with Aaron's any know no other work other than Aaron's. Aaron's is still ran much like a family owned business that is struggling to come with grips its publicly traded.

    Advice to ManagementAdvice

    Put more thought into your staff, their experience outside of lease to own. My first month Aaron's pledged a million dollars to charity and then 6 months later excs flew a private jet across the country to talk about their vision, then a month later tons of people were fired. It would have been smart to have voluntary retirement, halt in matching 401k, tuition reimbursement etc. I feel the c- level staff didn't take these measure because they have not worked in a corporation before or other than Aaron's

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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