Aaron's

  www.aarons.com
  www.aarons.com

Aaron's Reviews

Updated November 19, 2014
Updated November 19, 2014
355 Reviews
2.7
355 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aaron's President & CEO Ronald W. Allen
Ronald W. Allen
98 Ratings

Review Highlights

Pros
  • Excellent opportunities for advancement (in 9 reviews)

  • Store managers work hard and are rewarded with really good pay (in 15 reviews)


Cons
  • Long Hours 8am-9pm most days, Tough to balance a healthy home life (in 46 reviews)

  • A lot of people are out to get you it seems, and the work/life balance is terrible (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Nice people but not very pleasant work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bilingual Manager In Training in Jackson, TN
    Former Employee - Bilingual Manager In Training in Jackson, TN

    I worked at Aaron's full-time (less than an year)

    Pros

    Good place to learn negotiating skills and get a first job.

    Cons

    Very long hours and you need to be ready to deal with a lot of uneducated people.

    Advice to ManagementAdvice

    Doing a good job

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good place great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounts Manager Trainee in Phoenix, AZ
    Former Employee - Accounts Manager Trainee in Phoenix, AZ

    I worked at Aaron's full-time (more than an year)

    Pros

    Good hours sunday off half day saturday,

    Cons

    Change of managment to many times every one has there own way and destroy structure start over again

    Advice to ManagementAdvice

    Stop changing structure it works

    Recommends
    Positive Outlook
    Disapproves of CEO
  3.  

    Great opportunity to create a strong income at the General Manager level. Salary is based on revenue.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Amarillo, TX
    Current Employee - General Manager in Amarillo, TX

    I have been working at Aaron's full-time (more than 8 years)

    Pros

    You can achieve the G M level and beyond without a degree. You don't have to work 70 hours per week to produce the large salaries. The business can all be learned on the job.

    Cons

    It can be a stressful environment. You do have to deal with thieving customers and people who are less than average intelligence. You will have to deal with insect infestations at times.

    Advice to ManagementAdvice

    Have a stronger franchise accountability. Monitor those franchise owners who rarely visit their stores and allow multi unit managers to do nothing.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Not for a single mother

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aaron's full-time

    Pros

    You get paid every week.

    Cons

    Hours of operation are too long

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Love it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Aaron's full-time (more than 3 years)

    Pros

    Opportunity for growth. Company takes pride in their communities.

    Cons

    Long hours. Can be rewarding but can also lead to burn out

    Advice to ManagementAdvice

    Help managers at store level create work life balance to prevent burnout

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    ACCTS. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Trainee in Victoria, TX
    Current Employee - Manager Trainee in Victoria, TX

    I have been working at Aaron's full-time (more than 3 years)

    Pros

    The benefits, medical an, life insurance, vacation with 401k are great.

    Cons

    Working long hours take you away from family.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Was very good at first, but the more I got into the politics the less I liked the job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Aaron's full-time (more than 5 years)

    Pros

    The money is very good for a small town like the one I live in. I also got to meet new customers everyday, and got a chance to help them.

    Cons

    Unfortunately, you get cussed out on just about a daily basis. Not for the sales staff, but for the accounts dept whether you are in the accounts dept or not. They start calling your phones and I do mean phones the first day you are late. And they not only call you once a day you get called 5-6 times a day, just for being a day late. And unless you are in to backstabbing you will not get promoted out of your store.

    Advice to ManagementAdvice

    I really think there should be a little more time for customers to pay and the service center should really speed up if possible. I remember having service calls lasting anywhere from one to two months because the items were not back from service.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Good people but mislead from senior management with lack of experience outside of Aaron's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Division Sales Manager in Arlington, TX
    Current Employee - Division Sales Manager in Arlington, TX

    I have been working at Aaron's full-time (less than an year)

    Pros

    Solid base salary and is you are a regional manager or GM you can make a lot of money.

    Cons

    Most the people working in the store are not college educated and not the people you want to hire for most fortune 1000 companies. Corporate leadership, division and regional staff is not experienced outside of Aaron's. Most employees started with Aaron's any know no other work other than Aaron's. Aaron's is still ran much like a family owned business that is struggling to come with grips its publicly traded.

    Advice to ManagementAdvice

    Put more thought into your staff, their experience outside of lease to own. My first month Aaron's pledged a million dollars to charity and then 6 months later excs flew a private jet across the country to talk about their vision, then a month later tons of people were fired. It would have been smart to have voluntary retirement, halt in matching 401k, tuition reimbursement etc. I feel the c- level staff didn't take these measure because they have not worked in a corporation before or other than Aaron's

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Greenville, SC
    Current Employee - General Manager in Greenville, SC

    I have been working at Aaron's full-time (more than 5 years)

    Pros

    Pretty good pay and benefits.

    Cons

    70 to 75 hours per week is expected

    Advice to ManagementAdvice

    Value store associates

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aaron's (more than 5 years)

    Pros

    Great pay structure, intense online training and monthly reviews from upper management. Committed to the local community and giving back anyway they can.

    Cons

    Long hours at times. Seeing people at the lowest point in their lives at times can be very tough to witness, let alone ask for the lease property back.

    Advice to ManagementAdvice

    Embrace your lower level store staff more. Do more team building events and really show them and their families that you appreciate the sacrifices that are made.

    Recommends
    Positive Outlook
    Approves of CEO

Work at Aaron's? Share Your Experiences

Aaron's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.