Aaron's

www.aarons.com

Aaron's Reviews

Updated January 24, 2015
Updated January 24, 2015
392 Reviews
2.8
392 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aaron's CEO John Robinson
John Robinson
12 Ratings

Review Highlights

Pros
  • Good pay good benefits friendly customers (in 18 reviews)

  • Excellent opportunities for advancement (in 9 reviews)


Cons
  • Long hours, upper management is always changing, the rules change on a daily basis (in 49 reviews)

  • A lot of people are out to get you it seems, and the work/life balance is terrible (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Benefits-- leader in the retail industry!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aaron's full-time (more than 3 years)

    Pros

    Really solid benefits for a retail company-- Three medical plans to choose from with HSA and FSA savings options and vision and dental options as well. My eye doctor said Aaron's insurance is some of the best he has seen! Store associates get vacation after only 6 months, paid sick time and closed most holidays. The store is closed on Sundays so I can always count on Sundays with my family. The company matches my 401k contribution which is a rarity these days! Aaron's offers great bonus and commission opportunities, and the ability to earn increases based on performance each year. There is a confidential employee assistance program to help with personal needs. The company offers free life insurance as well. They grow leaders from within, and I am an example--I've been promoted twice since I've been here! The culture is business casual conservative.

    Cons

    From a benefits perspective, there aren't any!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    working for aarons

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aaron's

    Pros

    All I can say is good benefits

    Cons

    upper management does not show appreciation for store level associates. Everybody is for themselves. They show favortism with promotions and regional managers do not have store associates back they fold when the customer call in complaint even though the associates can be right the regionals unmind their decisions which allow the customers to get away with certain things

    Advice to ManagementAdvice

    Have your employees back, show appreciation to store level associates after all they are the ones doing the hard work!!! create a worklife balance thats reasonable every associates does not want to work until 9pm while you are at home at 5pm enjoying your family and by the time we make it home our family is asleep!!!

  3.  

    Enjoyed the work, not the pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Technician in Somerset, KY
    Former Employee - Product Technician in Somerset, KY

    I worked at Aaron's full-time (more than 3 years)

    Pros

    Not stuck in the store all day, I was trusted to make decisions, worked unsupervised.

    Cons

    Low pay, long hours, little respect.

    Advice to ManagementAdvice

    Value your employee. Consider the environment they are in everyday. The deserve better pay.

    Neutral Outlook
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  5.  

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aaron's

    Pros

    You become family with your co- workers

    Cons

    Long hours, barely get to see daylight

    Advice to ManagementAdvice

    Let alternate weekends with employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Great company to work for to gain some experience and jump start your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aaron's full-time (more than a year)

    Pros

    Get the opportunity to move around and work at different stores in your region. Fellow employees are all friendly and hard-working. Lots of opportunities and bonuses available.

    Cons

    Long hours, have to be very patient with customers, working till 9pm.

    Recommends
    Positive Outlook
  7.  

    GM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aaron's

    Pros

    Autonomy, Work with customer and give them a second chance on life, closed Sundays at most places

    Cons

    Pressure to perform, Collections, customers lying to you

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aaron's

    Pros

    its a pretty easy environment to work In and the boss doesn't hound you too much unless and the pay is pretty fair

    Cons

    there's no benefits of course and sometimes your shift will change around and you have to deal with it as far as cons go

  9.  

    No room for advacement with them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aaron's

    Pros

    None not a good company to work for.

    Cons

    Long hours no life here

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Part of the Aaron's Family!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Aaron's

    Pros

    Aaron's is a great company to work for, and we have fun while getting our work done. Everyone in the company feels like part of a large family thanks to the company's strong culture.

    There is a lot of opportunity for advancement within the organization, and the company offers fair pay in addition to a comprehensive benefits package. I have personally met the CEO and several other executives within the company - and they all remember my name. That's the Aaron's difference!

    Cons

    The online training modules that all new hires interact with are outdated. New hires also complete training in the field, which is great. The company is in the process of revitalizing its training program, but as of current the online portion is irrelevant.

    You are only eligible for merit increases on an annual basis.

    Advice to ManagementAdvice

    Continue doing what you are doing with the company's plan for the future - very excited to see what the new business model and the employees' support of it achieves.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Very. ......interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Saint Louis, MO
    Current Employee - General Manager in Saint Louis, MO

    I have been working at Aaron's

    Pros

    Make the schedule (somewhat), high potential for income

    Cons

    Very time consuming. Sometimes unreasonable or unrealistic expectations.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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