Aaron's

www.aarons.com
Employer Engaged

Aaron's Reviews

Updated February 25, 2015
Updated February 25, 2015
406 Reviews
2.8
406 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aaron's CEO John Robinson
John Robinson
19 Ratings

Review Highlights

Pros
  • Good pay good benefits friendly customers (in 18 reviews)

  • Excellent opportunities for advancement (in 9 reviews)


Cons
  • Long hours, upper management is always changing, the rules change on a daily basis (in 49 reviews)

  • A lot of people are out to get you it seems, and the work/life balance is terrible (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aaron's

    Pros

    Great environment and culture. Contributions were valued.

    Cons

    Typical challenge that all retailers face when economy changes.

  2. 1 person found this helpful  

    Best Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Las Vegas, NV
    Current Employee - General Manager in Las Vegas, NV

    I have been working at Aaron's

    Pros

    Love connecting the right merchandise to the right person. The belief that everyone deserves the best things in life is strong here and Aarons affords many the opportunity whereas Rent a Center does not. Ownership means a lot to so many and we help with that. Feels good at the end of a long week. Work for a great regional/fp who respects your efforts and you won't be disappointed.

    Cons

    Hours and balance of family and work. Pay is decent not for time spent in stores though. Collections is not for everyone.

    Advice to ManagementAdvice

    Keep the expectations real and appreciate the people who work day in and out at the store level. They don't always feel it from GMs and need to know they are appreciated too. Reevaluate pay scales.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    I stayed longer than I should have its ment a transitional job not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CAM in Denver, CO
    Current Employee - CAM in Denver, CO

    I have been working at Aaron's full-time (more than 5 years)

    Pros

    If your single and don't have a family this will become your full time and part time job.

    Cons

    Late nights long hrs it only becomes profitable when you hit overtime.

    Advice to ManagementAdvice

    Don't be so negative. And pay more. Don't be so negative the job is hard enough without getting dumped on by you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Sales Manager/ General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Denver, CO
    Former Employee - General Manager in Denver, CO

    I worked at Aaron's full-time (more than 10 years)

    Pros

    Good Bens for a franchisee, Aaron's pay scale is solid in the industry, and by far exceeds standards that is set by it's competitor, Rent A Center. I had the blessing of working for Jimmy Day, and Ford Bohanan . DPR, and Green River respectively.

    Cons

    Both Jimmy and Ford's upper management are SOLID ! They give you the latitude, with common sense, to make solid decisions. If you perform and grow your stores the money will come! For those of you that have had the experience of both, Rent A Center and Aaron's, clearly Aaron's is a much wiser and more sustainable option. Customers and associates alike!!
    The hours can be taxing, what is life balance in anyones life??? A great opportunity to learn BUSINESS in real time!

    Advice to ManagementAdvice

    Keep extra ham sandwiches on hand for Rent A Center, they will need one!!
    Consider this an act of humanity!
    Make sure that goals are realistic, and tiered as some metro areas need more attention due to economic adversity,
    and limited labor pools...

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Pleasureable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Freelance Designer in Atlanta, GA
    Current Employee - Freelance Designer in Atlanta, GA

    I have been working at Aaron's

    Pros

    Easy to talk to upper-levels.

    Cons

    Strict brand guidelines hindered creative process.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    It's a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Edison, NJ
    Former Employee - General Manager in Edison, NJ

    I worked at Aaron's

    Pros

    The satisfaction of helping customers achieve ownership of their merchandise.

    Cons

    Long hours,high turn overs, field visits in bad neighborhood's (especially at night)

    Advice to ManagementAdvice

    My advice to upper management is to listen to your employees, some regional managers aren't who they claim to be, and tend to abuse their power.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    If you have other options, do not waste your time with this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Technician in Kerrville, TX
    Former Employee - Product Technician in Kerrville, TX

    I worked at Aaron's full-time (less than a year)

    Pros

    Pay is a few dollars an hour above minimum wage, so it's not terrible. Benefits are not the best, but they are acceptable.

    Cons

    Extremely high turnover rate for all positions and always understaffed in at least one department. During my seven months of employment with them, there were three different general managers, three different sales managers, as well as various CSR's and PT's to come and go. Extremely cutthroat environment. Everyone has the "it's not my job" attitude. Extreme incompetence and unprofessional behavior expressed from the general managers. General Managers treated their employees poorly and spoke to them with disrespect. Hours are absolutely terrible. Extremely hard to predict when you will be able to go home to your family/friends.

    Advice to ManagementAdvice

    Please show respect to your employees - always. You will be surprised how much morale will improve. Compensate your employees better. Your employees deal with a great deal of unpleasant experiences throughout the day when dealing with customers homes and attitudes. Give them incentive to stay!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Divisional Sales Manager
    Former Employee - Divisional Sales Manager

    I worked at Aaron's full-time (more than 3 years)

    Pros

    Great Employee Benefits and Employee purchases

    Cons

    No life for you our your family and friends

    Advice to ManagementAdvice

    Give your employees a balance between work and home life.

    Doesn't Recommend
  10.  

    Aarons...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collections
    Current Employee - Collections

    I have been working at Aaron's

    Pros

    Promotions possible for people who don't have a family, or a life for that matter

    Cons

    Long hours, little pay, poor management

    Doesn't Recommend
    Negative Outlook
  11.  

    Sloppy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aaron's full-time (more than a year)

    Pros

    Some good folks work there and many customers have no other options to live a better life (materially).

    Cons

    Sloppy stores especially backrooms, process, systems and managers. Zero work-life balance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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