Aaron's Reviews

Updated April 26, 2015
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2.7
448 Reviews
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Aaron's CEO John Robinson
John Robinson
32 Ratings

Pros
  • Good pay good benefits friendly customers (in 18 reviews)

  • Excellent opportunities for advancement (in 9 reviews)

Cons
  • Long hours, upper management is always changing, the rules change on a daily basis (in 49 reviews)

  • A lot of people are out to get you it seems, and the work/life balance is terrible (in 12 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aaron's

    Pros

    Co-workers great to work with

    Cons

    Sr managers not very polished

    Advice to Management

    Relax

  2. Bad Hours, Unreasonable Goals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CAM/Mt
    Former Employee - CAM/Mt

    I worked at Aaron's full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good People, Managers and regional managers are great people

    Cons

    Bad Hours, Unreasonable Goals, Sometimes you have to go into houses that are filthy and return the merchandise. Staff is constantly reminded by divisional staff

    Advice to Management

    Make more effort to take care of you people and they will take care of your business

  3. Customer Accounts Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aaron's full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Aaron's takes care of its Customers. We have been trained to understand the challenges of our customers and to work with them to reach ownership of the merchandise they are renting from us. Store Managers are empowered and expected to make and keep customers happy! Earning potential is unlimited for Store Managers. Great health Benefits. 401(K) and Paid Time Off.

    Cons

    The Store Manager is the only one in the store earning a decent salary. All the others are just getting by. Several of my co-workers also receive public assistance. Starting pay is low. Most start around $10 per hour - Nationally. Turn over is atrocious. Currently they are closing stores that aren't doing that well.

    Advice to Management

    Find a way to better compensate your people.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Very fun and exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CAM/Mt
    Current Employee - CAM/Mt

    I have been working at Aaron's full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits, fun co-workers

    Cons

    long days, pay could be better

    Advice to Management

    more raises

  6. accounts manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aaron's full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    great accounting experience with the company

    Cons

    interactions with the people.
    short staff

    Advice to Management

    recruit more employees. the employees there are tired

  7. General manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aaron's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Team oriented great culture great open door polixy

    Cons

    Schedule of 80 hours

    Advice to Management

    None

  8. Good opportunity if you are friends with someone "important"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Office in Atlanta, GA
    Former Employee - Corporate Office in Atlanta, GA

    I worked at Aaron's

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Lots of opportunity to for growth if you connect with the right people. The new CEO seems like he cares and spends a lot of time traveling outside of the office, which is great.

    Cons

    Moral code isn't exactly of concern at this company. The corporate office (HR) isn't at all in touch with the field operations/people. It is all about who you know and are friends with and what you are willing to sweep under the rug if you want to do well here. Pay is below average compare to other organizations.

    Advice to Management

    Get out of the office and get in the stores. Show the operators that you actually care and use basic business ethics consistently.

  9. Helpful (2)

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aaron's

    Pros

    Great employees to work with. Amazing owners and excellent benefits

    Cons

    Be prepared to work long hours and overtime. Can be very stressful at times

  10. Good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Intern in Columbia, SC
    Current Employee - Management Intern in Columbia, SC

    I have been working at Aaron's

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -I had a good manager who was flexible with hours and did not undermine lower management
    -Enjoyed the people I worked with
    -Was not a strenuous job

    Cons

    -Commission was impossible for my position, but seemed difficult for every sales position
    -High turnover rate
    -Corporate places new managers over stores frequently - many times employees will quit because of new manager

    Advice to Management

    Put more interest in employees, better benefits. Do not undermine managers methods with broad rules and practices which will not work for every store.

  11. Helpful (1)

    Great employees, terrible management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Arlington, TX
    Former Employee - Sales Manager in Arlington, TX

    I worked at Aaron's full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The customers were a pleasure to deal with, the products were a breeze to sell.

    Cons

    Constantly being asked for more productivity no matter how great your numbers were. Didn't matter if your store was doing well if the stores as a whole were not doing so great.

    Advice to Management

    Reward those who are excelling at their job. Don't base promotions on who you know.

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