Glassdoor is your free inside look at Aaron's reviews and ratings — including employee satisfaction and approval rating for Aaron's CEO Ronald W. Allen. All 127 reviews posted anonymously by Aaron's employees.
75% of the CEO
Ronald W. Allen
Current Employee – been working at Aaron's full-time for more than a year
Pros – The work is hard, but rewarding. The training is good. The benefits, from health care, vision, dental, to vacation, personal, and sick time is great. Starting hourly pay is better than some. Good structure of business with clear defined goals and expectations of every position.
Cons – Raises are few and far between, I was with the company for a year and a half before I got my first raise. Field visiting and deliveries can be scary in bad neighborhoods.
Advice to Senior Management – Work more with employees who work hard so that they can progress into higher positions in the company.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-11 12:21 PDT
Current Employee – been working at Aaron's full-time for more than 8 years
Pros – As you will see in a lot of the reviews, the "good 'ole boy" system was alive an well in this company for many years, probably since it's creation. Eight years ago, I would not have recommended this company. Two years ago, I still would not have recommended this company. After all the strides and changes over the past year or so, I'm beginning to feel differently. The changes (which include increase in salary, increase in vacation time, increase and more options with heath benefits-just to name a few) have more of an impact on new/future employees than current ones, but it is still a HUGE change in the overall culture. I've gone from being slightly embarrassed to work for this company to being optimistic of the future of Aaron's.
Cons – Although the culture is changing, it's still very new. There are still a lot of old school managers in the Home Office that are dead set on their way of doing things and basically ignore any attempts to change. There are also a few managers that can't "be touched" (no one can quite figure it out - they are incredibly awful at their jobs) and I feel sorry for their staff on a daily basis. Unfortunately, it does still depend on which department you're in and who your manager is, as to how you will be treated and developed if you work in the home office.
Advice to Senior Management – Home office employees have been treated in the past as "overhead" as opposed to being an integral part of the company. I feel like this has started to change, but there's a lot of room to grow in this area. Work/life balance needs improvement. Work-from-home opportunities for home office employees would be a tremendous step in the right direction and I think would boost employee morale greatly.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-30 07:26 PDT
1 person found this helpful
Current Employee – been working at Aaron's full-time for more than a year
Pros – Great support staff. Coworkers that care and are committed to getting the work done. Awesome benefits. Family oriented corporate culture. Wear multiple hats
Cons – Can't think of any cons.
Advice to Senior Management – Continue to build and develop internal talent
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-05 12:44 PDT
Current Employee – been working at Aaron's full-time for less than a year
Pros – Lots of community outreach and caring individuals
Cons – I have none so far.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-30 19:14 PDT
Current Employee – been working at Aaron's full-time for more than 7 years
Pros – You have the opportunity to actually help people and fulfill needs. My customers and co-workers now and in the past have generally been some of the best people I have known. Typically off two days a week, but also receive 5 paid holidays, 5 sick days, 10 vacation days, 401K match program up to 4% immediately vested, supplemented insurance, opportunity for advancement, and employee discounts. Also, a very dependable employer even in this tough economy.
Cons – Tough schedule for maintaining work/ life balance. I typically work 8am to 8pm five days a week as a salaried store manager (not that bad for retail), but most employees work 45 hours per week. It is a demanding job and you will be a financial advisor, mover, salesperson, repair technician, collector, Santa Claus, grinch, janitor, and more all rolled into one.
Advice to Senior Management – The joy of this job depends solely on your supervisor. I'm flexible as a manager and my employees are less stressed, and my regional manager is more flexible which keeps me less stressed, but some Stores/ Regions are unbearable for no reason other than poor management. Also, we are headed in the right direction but a long way to go on diversity- still a good ol' boy system.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-29 19:51 PDT
Current Employee – been working at Aaron's full-time for more than 7 years
Pros – Endless opportunity for growth and advancement in the company. True leadership is taught here. Career advancement based on performance and desire to win, NOT tenure and how many years you attended college.
Cons – Like with any challenging career, STRESS. Though if you find ways to deal with it and not bring it home to your family "Leave work at work" "Home at home" it is a CON that can and will be overcome.
Advice to Senior Management – Keep Growing !
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-30 10:13 PDT
Current Employee – been working at Aaron's full-time for more than a year
Pros – I was honestly a little bit hesitant about working in the rent to own industry before I started, but the opportunity sounded great so I went for it. Two years later, I can't imagine being anywhere else. I work regularly with people who sincerely care about their work. It is motivating to work with people who bring their best every day--in fact; it propels me to push harder! There is a lot of change within the organization, and it’s thrilling to participate in the future success of Aaron's. I had no idea the tremendous impact Aaron's makes on the communities we serve-- and was humbled to be a part of the service aspect of our business recently.
Cons – I think there is some opportunity with benefits. We saw a significant improvement in 2013 benefits and are always searching to be competitive in the market. I look forward to what's to come!
Advice to Senior Management – I am incredibly grateful to work for a leadership team that is approachable and sincerely cares about its associates as Aaron’s does. Personally, I’ve never felt more supported by my boss and by my senior leadership team. It’s clear my success is their priority!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-26 13:26 PDT
Current Employee – been working at Aaron's full-time for more than 7 years
Pros – A growing company with a vision of the future in this industry. The core values are strong and the culture is set to ensure a great customer experience. Expect to be rewarded highly if you are the best in your field. Managing associates and your store like an owner has allowed inner growth within our managment team. A company that promotes based on performance with a great compensation package to those who excel in their positions. A company that the CEO/COO knows many by thier first name and makes you feel special. A leader in this inductry..my last job!
Cons – Not a place to work if you are not highly competative and have a strong desire to win.
Advice to Senior Management – Continue on the growth of the company. Continue to hold Town Hall meetings with the field associates and build from there.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-26 13:56 PDT
Current Employee – been working at Aaron's
Pros – The people are engaging and willing to help you out. There are many different kinds of projects across the whole company to get evolved in.
Cons – Depressed pay scale in IT. The Kennesaw office sits next to Barrett Pkwy, which is a traffic nightmare. The other offices aren't too bad for traffic.
Advice to Senior Management – If you're willing to take a chance on someone, show them that you believe in them.
No, I would not recommend this company to a friend
2013-03-23 19:04 PDT
Former Employee – worked at Aaron's full-time for more than 10 years
Pros – Ever growing and bringing with growth the challenges and excitement of change.
Cons – Employees not brought into the discussion or included in management decision making process. Very much, "my way or the highway" even though employees are referred to as teams when in fact, teams did not exist. No form of orientation or explanation of other departments or how the company works as a whole.
Advice to Senior Management – Put orientation and on-boarding into place and to always communicate to the employees and to develop work teams that are truly work teams that address and resolve problems and participate in department decisions.
2013-04-13 14:13 PDT
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Aaron's is the leader in lease ownership and specialty retailing of all furniture, consumer electronics, appliances, computers and much more. We strive to make a difference in the communities we serve and in the lives… — Full Overview
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