Aaron's

  www.aarons.com
  www.aarons.com

Aaron's Reviews

Updated November 19, 2014
Updated November 19, 2014
355 Reviews
2.7
355 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aaron's President & CEO Ronald W. Allen
Ronald W. Allen
98 Ratings

Review Highlights

Pros
  • Excellent opportunities for advancement (in 9 reviews)

  • Store managers work hard and are rewarded with really good pay (in 15 reviews)


Cons
  • Long Hours 8am-9pm most days, Tough to balance a healthy home life (in 46 reviews)

  • A lot of people are out to get you it seems, and the work/life balance is terrible (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aaron's full-time (more than 10 years)

    Pros

    Excellent company with great options you would to work here

    Cons

    No cons except long hours but well worth it.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Constantly changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aaron's full-time (more than 5 years)

    Pros

    Great upper management (depending on location)

    Cons

    Long Hours 8am-9pm most days, Tough to balance a healthy home life.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    It's a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Aaron's full-time (more than an year)

    Pros

    It's great pay... Nice employee purchase program...

    Cons

    Sales goals are UNREACHABLE, people cannot hit 100+ customers every month... IMPOSSIBLE... In my experience with the company there are so many cons I don't have the time to type it all out. Watch your back they will turn on you...

    Advice to ManagementAdvice

    Trust your employees they bust their backs for your company and you turn on them at any given disagreement...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Jump started my career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Aaron's full-time (more than 8 years)

    Pros

    Great customer relations experience. Great team environment. Good pay and benefits.

    Cons

    Inability to fully manage store operations. Very long hours. Micromanagement to its fullest extent. You have to know somebody to progress past GM position.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Worst job ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager In Training in Phoenix, AZ
    Former Employee - Manager In Training in Phoenix, AZ

    I worked at Aaron's full-time (more than an year)

    Pros

    Get to get out of store.

    Cons

    Get paid crap money for allot of work. Have to make 300 plus calls collect on crazy people trying not to pay there bills for there tvs or furniture. Have to lift 300plus pound washers with cement in them up flights of stairs. And no matter if you have a college degree or not.No matter your previous work history or education they will not promote you if you do not know or are related to someone! pays 11hr. The managers will crook the accounts numbers and not put in the returns of items so they get there bonus and you get written up. Terrible company they ride the backs of young people and sit on there buts and collect there money! If you value Your body and your mind and your future. Keep looking this place is a JOKE!

    Advice to ManagementAdvice

    Pay your employees at least $20 an hour. I now have a job with the same Associates degree and previous managment expeirence and i Make $35$ an hour doing less work. The company pays and promotes the wrong people! And then hires friends and family that have no clue what there doing. The only thing that keeps them going is like I said the Tallent that they cycle through.! The huge pay cut i took was a huge burdon. I was making $40k a year before coming here. I was promised a managment postion in six months. After that they didnt even consider me after i sold everything in sight collected money like no other and handled problems like a pro.Very un-American company. no Chance for promotion. And I was one of the few that Took every online test they had.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Not Bad hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Richmond, VA
    Current Employee - Sales Manager in Richmond, VA

    I have been working at Aaron's full-time (more than an year)

    Pros

    -If you like to work lots of hours then you have the ability to work 45-50 hours a week, Management must work at least 45. which you get overtime.
    -Usually the people are good to work with.

    Cons

    -Unrealistic and crazy collections, sales goals.
    -The Store manager works at least 60+ hours so he has no personal life.
    -They take advantage of hard workers and pay them low. If you say something they only reference to the fact that they give you an extra 5-10 hours of overtime but keep your base pay the same.
    -If you work in a bad area it will be harder to reach any type of collections goal because the people just do not care at all and senior management does not care at all.

    Advice to ManagementAdvice

    raise the pay for management. No one wants to bust their butts and have to work 50 hors just to make ends meat.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    This company really is not in the people business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Trainee in Lawton, OK
    Current Employee - Manager Trainee in Lawton, OK

    I have been working at Aaron's full-time (less than an year)

    Pros

    Weekly Pay check. No shortage of hours to work.

    Cons

    Long hours. Constantly calling customers two-three times a day for late payments. If the customer explains a circumstance, there is rarely any flexibility unless your are a GM or Regional Manager. Even when they grant a customer a circumstance or annotate a problem with their equipment, they rarely take care of the customer and still want us to bother customers who feel that they are being ignored. Corporate policies versus what really happens in the store is very far apart. Manager Trainees also do not manage anything. The title is very misleading.

    Advice to ManagementAdvice

    Ensure that each individual store is adhering to the vision of the company, and not running rogue as a bunch of hooligans making threats to customers who don't pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Make this your last resort..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Central, LA
    Former Employee - Customer Service Representative in Central, LA

    I worked at Aaron's full-time (more than an year)

    Pros

    Weekly pay, opportunity to earn more money, small "family" like business.

    Cons

    Upper management, nothing is confidential with the GM, always want more work and less pay, always being threatened about your job.

    Advice to ManagementAdvice

    Talk to the employees more often 1 on 1.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    It's cool if you dont hv family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Accounts Manager
    Current Employee - Customer Accounts Manager

    I have been working at Aaron's full-time (more than 5 years)

    Pros

    pay good on overtime and bonues

    Cons

    to many hours stupid expectations

    Advice to ManagementAdvice

    stop pushing under staffed stores so hard

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Enjoyed my job despite horrible pay, hours, and overall nastiness. (Franchise)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Accounts Manager
    Former Employee - Customer Accounts Manager

    I worked at Aaron's full-time (more than an year)

    Pros

    The base pay was horrible for the area however if in the rare case you hit all of your bonuses you have potential to make decent pay.

    Enjoyed working with the other employees and management, laid back and easy to work for.

    Cons

    13 hour days (8am - 9pm)
    People are nasty, be ready to get elbow deep in bedbugs, cockroaches, and to climb around in houses that simply need to be burnt down.

    Advice to ManagementAdvice

    Base pay is not comparable to local businesses. Also, there comes a time where merchandise should be let go. Understandably this costs money but it really is not worth it in some cases. Also, give the accounts department the ability to do their job and hit their metrics, sometimes a generous GM will be the main cause for the collections department to not hit their bonuses.

    Recommends
    Positive Outlook
    No opinion of CEO

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