Abercrombie & Fitch

www.abercrombie.com

Abercrombie & Fitch Reviews

Updated January 30, 2015
Updated January 30, 2015
2,432 Reviews
2.8
2,432 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Abercrombie & Fitch Chairman and CEO Mike Jeffries
Mike Jeffries
1,341 Ratings

Review Highlights

Pros
  • Working with generally cool good looking people is a perk (in 49 reviews)

  • The store is small so it's easy to manage so it's a very laid back job (in 121 reviews)


Cons
  • Part time workers get minimum wage (i've never heard of any models getting a raise) (in 250 reviews)

  • Work-life balance varies based on how much time you are willing to make for personal activities (in 78 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good and Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Abercrombie & Fitch

    Pros

    Fun coworkers, flexible schedule while in school, great Manager in Training Program, very easy to move from a model (retail associate) to a manager position once you've graduated school, you can gain great customer service/people skills from this job if you apply yourself,

    Cons

    Low Pay, Poor work-life balance due to the fact schedules are only made one week or less in advance, management can be immature and unprofessional at times (depends on the store and the management team), company is very looks based and people that are more attractive get the upper hand over people that work hard

    Advice to ManagementAdvice

    Pay your managers better. Since upper management only hires social, fun, outgoing, good-looking people it only makes sense that those people would want to have a social life outside of work. When your schedule is made a week or less in advance and you have to work every weekend it makes it very hard to make plans and have a good work-life balance.

    As far as part-time model position and impact position the company does a great job. I am so thankful for the opportunities that came my way and the people skills I gained from working as a part time model at the store. The company will really work with your schedule as a student and is a great job to help you through college. My experience as a model was very good and very different than my experience as a manager.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Flexible Hours for Students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Model in Salem, NH
    Former Employee - Model in Salem, NH

    I worked at Abercrombie & Fitch

    Pros

    Flexible, fun, attractive people, discount

    Great atmosphere music and fun people to work with not the best pay but enjoyable

    Cons

    Pay, turnover, repetitive

    Besides the pay i really enjoyed the time i worked there. Not many cons

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Good first job

    Former Employee - Impact Team Member
    Former Employee - Impact Team Member

    I worked at Abercrombie & Fitch

    Pros

    Flexible work schedule, friendly coworkers and managers. Work was relatively easy and unchallenging and managers were often willing to help train you at new tasks.

    Cons

    Shifts were often tiring and the perfume and loud music could be overwhelming at times. Managers often asked employees to work extra hours past the assigned shifts and employees were often asked to buy the expensive clothes sold at the store.

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  5.  

    An OKAY experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Abercrombie & Fitch

    Pros

    Flexible Schedule and the ability to meet new people

    Cons

    Pay and the day-to-day duties never changed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    I love working for this company because of the many opportunities it gives its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Impact Member
    Current Employee - Impact Member

    I have been working at Abercrombie & Fitch part-time (more than a year)

    Pros

    One of the best reasons to work here is that they allow you t choose your own working schedule because they are well aware of how flexibility means to its employees.

    Cons

    Sometimes the store doesn't have enough coverage for the day and we have to stay extra hours to finish everything.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Good start point for a career in customer service and/or management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Miami, FL
    Former Employee - Store Manager in Miami, FL

    I worked at Abercrombie & Fitch full-time (more than a year)

    Pros

    Great atmosphere. You work with young and nice people in a fun environment.

    Cons

    Not being able to hire quality applicants only based on looks is very disappointing. Unrealistic expectation for higher management.

    Advice to ManagementAdvice

    District Managers should worry more about their people and genuinely try to help their managers grow and provide the right training.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Lots of Pros and Cons - Mainly Depends on the Store/Location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Seattle, WA
    Current Employee - Assistant Store Manager in Seattle, WA

    I have been working at Abercrombie & Fitch full-time (more than a year)

    Pros

    The job is fairly easy. All of your daily tasks are printed out for you in the morning so not a lot of autonomy is required. There are documents for literally every minute detail of the store. The atmosphere is fun and you work with mostly college kids who are usually fun and outgoing. The discount is pretty good and the clothes are getting a lot trendier with a lot less logos so that's a definite bonus. The Manager-In-Training program, if followed, is pretty good at getting you introduced to the company through daily activities, one on one time with your store managers, and conference calls with other new managers. The flexible schedule is nice because you can take 4 day weekends (Fri-Mon) without using paid time off. And while you will work weekends most managers are accommodating if you need time off for something.

    Cons

    The specific store you work in can greatly impact your experience. Bigger stores get more resources and attention. Low volume stores are really boring and you won't have many people working at a time. A&F doesn't have the best policy for customer satisfaction so you will inevitably get customers who are upset over things you can't control. There is a high turnover rate for part time workers and there is a ton of pressure to constantly be recruiting new staff members. It also can be difficult to take vacation since a lot of the year is blacked out due to the holidays, back to school, etc.

    Advice to ManagementAdvice

    Regional and district managers typically think that everyone should live and breathe A&F, which is fine for them, but to most people this is just a job and I think their lack of understanding creates a divide. I think they could do better creating enthusiasm for the brand with part time workers and managers by coming in with a more open mind and providing more training and constructive criticism presented in a positive light. Too often visits to the store from district managers are more stressful than helpful and stores fall back into the same bad habits after visits are over. (All this depends on your manager, as I've had some great ones too, but the air of negativity is a general trend.)

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    Great working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Floor Team Member
    Current Employee - Sales Floor Team Member

    I have been working at Abercrombie & Fitch

    Pros

    Fun, fast paced, exciting, cool managers. It was like working on a project in high school. Very laid back and relaxed.

    Cons

    Not a place to start a career, just go looking for fast money with fun people. It's immature and unprofessional. However for a first job that's not always a bad thing.

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good experience for first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Impact in Orlando, FL
    Current Employee - Impact in Orlando, FL

    I have been working at Abercrombie & Fitch part-time (more than a year)

    Pros

    If you do your work and show up and be on time you will get the hours you want. You just have to prove yourself.

    The job is not hard at all.
    You receive 50% discount at Abercrombie & Fitch and Abercrombie kids and 30% at Hollister.

    You pretty much decide whenever you don't want to work. As long as you update your schedule online before they make the schedule for the next week you should be good.

    Cons

    Sense of judgment upon others..

    Pretty much impossible to get a raise.

    You pretty much have to buy new clothes with every season.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Great training, fun staff, terrible company....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Detroit, MI
    Former Employee - Assistant Store Manager in Detroit, MI

    I worked at Abercrombie & Fitch full-time (more than 5 years)

    Pros

    They provide some of the best retail and management training. They also provide some of the best loss prevention training.

    Cons

    Terrible expectations
    Treat people terribly and live up to popular rumors.
    The pay will never match the job expectations.

    Advice to ManagementAdvice

    I see you're already making some changes. We'll see where this goes.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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