Abercrombie & Fitch

  www.abercrombie.com
  www.abercrombie.com

Abercrombie & Fitch Reviews

Updated December 16, 2014
Updated December 16, 2014
2,328 Reviews
2.8
2,328 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Abercrombie & Fitch Chairman and CEO Mike Jeffries
Mike Jeffries
1,286 Ratings

Review Highlights

Pros
  • Working with generally cool good looking people is a perk (in 49 reviews)

  • The store is small so it's easy to manage so it's a very laid back job (in 121 reviews)


Cons
  • Part time workers get minimum wage (i've never heard of any models getting a raise) (in 250 reviews)

  • Work-life balance varies based on how much time you are willing to make for personal activities (in 78 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Cool people, really good first job experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Model in Tampa, FL
    Current Employee - Model in Tampa, FL

    I have been working at Abercrombie & Fitch part-time (more than 3 years)

    Pros

    I've been working here for 3 years. If you have a good attitude, you get lots of hours. Its a lot of fun if you're a college student looking for some extra cash in the holidays. All of the associates are 18-25, including most managers, so its really easy to relate to people. Its also a relatively easy job, folding clothes, saying hi to customers. The hours are also flexible with school schedules, and other work schedules. Some customers are really interesting. If you are a people person, it is really fun meeting international people.

    Cons

    The longer you work here, the less motivated you get. This company doesn't give raises. I know good employees, who have been with the company for 5 years, who still get minimum wage. Also, hours are only 4-6 hour shifts that vary every week. If you live far away its not that great. You will see people come and go, even managers (and the new managers will treat you like a bimbo even if you have worked in the company longer than they have) The music is loud, the lights aren't great, and the company literally pumps Fierce cologne into the air (they have vents that spray the store). I get customer complaints everyday. Also, the expectancy for perfection is ridiculous. If you're looking for a job to sustain your life, go somewhere else. This is not a long term job.

    Advice to ManagementAdvice

    If you want respect, give respect. Most of the managers are people who have just gotten their degree, and most of the associates are in the process of getting theirs. We're not stupid, we just need some guidance. Remember what you were like in college, and remember that this job is not our lives.
    Also, if you want to raise standard, allow more hours in the budget. We're not lazy people, but its overwhelming when one model is expected to perfectly close the store alone on a friday night, and one impacter is expected to finish 14 boxes of shipment alone.
    Another thing, if you expect to depend on good workers, compensate them for their good job. Offer a position between model and manager, like other retail companies, call them designers or something cool. They can be the people that dress the manikins and work updates and overnights, and help train the new people. You don't have to pay them a lot, just like 15 cents more. It would keep the senior staff people happy, and offer more time for managers to do their tasks rather than worrying about the associates knowing what they're doing. Its discouraging when new people do things wrong (not that its their fault), so the older people have to pick up the slack and get paid the same to do double the work.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Young environment, great for a first job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Abercrombie & Fitch

    Pros

    Friendly staff, management transparency, great training

    Cons

    A hit-or-miss with managers, seasonal employees can get confused with the changes

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    Very welcoming and cool enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Model in Scranton, PA
    Current Employee - Floor Model in Scranton, PA

    I have been working at Abercrombie & Fitch part-time (more than an year)

    Pros

    All your associates are good looking, fun to be around people. A lot of different backgrounds and things to talk and bond over. You all really become a family

    Cons

    Look policy and store need to be perfect. Many secret shoppers- people disguised as shoppers but really come to make sure your customer service and store is perfect- enter the store.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    It was okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Spartanburg, SC
    Current Employee - Store Manager in Spartanburg, SC

    I have been working at Abercrombie & Fitch full-time (more than an year)

    Pros

    Great benefits, great store staff

    Cons

    Long hours, pay, policies suck

    Advice to ManagementAdvice

    Create more of a work/life balance

    Negative Outlook
    Disapproves of CEO
  6.  

    Great foot in the door

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Abercrombie & Fitch

    Pros

    Great starting job as a high school student

    Cons

    No raises, messy management, horrible hours

  7.  

    Fun for a side job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Model in Santa Barbara, CA
    Former Employee - Model in Santa Barbara, CA

    I worked at Abercrombie & Fitch

    Pros

    Casual, easy job. Extremely low stress. Made some friends.

    Cons

    You're competing with fellow employees to get as many shift hours as you can, since the pay is minimum wage.

    Recommends
    Negative Outlook
    Disapproves of CEO
  8.  

    High turnover, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate (Model) in Santa Monica, CA
    Current Employee - Sales Associate (Model) in Santa Monica, CA

    I have been working at Abercrombie & Fitch

    Pros

    Clothes (which is subjective), dress code is simple (wear anything that AF sells, or wear no branded white, navy, gray shirts). Its a good a place as any if you're looking at working part-time at a clothing retail store.

    Cons

    Working retail is hard and has a high turnover rate anyway. No sitting, lots of folding clothes, difficult customers, very busy. Low pay. They substitute pay with employee discount. If I remember correctly, it was a 25 or 30% discount on all items including markdowns. Because of high turnover, they were willing to let me work 1 or 2 shifts every 1-2 weeks just to keep me on the roster, which is a decent sell if you want to stay for the employee discount.

    No real room for advancement. AF has management program and they hire all their models for photo shoots, etc. from within.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    Fine Summer Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate (Model) in Willow Grove, PA
    Former Employee - Sales Associate (Model) in Willow Grove, PA

    I worked at Abercrombie & Fitch

    Pros

    An easy job. Nothing was hard, there were lots of rules but they were all comprehensive. The scheduling was clear. Not a career oriented job, but it was good for a summer during college.

    Cons

    The scheduling was annoying, as management never allocated enough hours to individuals. This was annoying as you are often pressured into using one of your 50%s to purchase new merchandise. It felt more like a sales ploy than a job considering the lack of motivation in the sales team.

    Advice to ManagementAdvice

    Consider motivating employees to promote customer satisfaction and reach sales goals. Also running a leaner team (less people working more hours) would develop your sales team professionally and create a better more driven mentality.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Model in Atlanta, GA
    Current Employee - Floor Model in Atlanta, GA

    I have been working at Abercrombie & Fitch part-time (more than an year)

    Pros

    Very chill atmosphere
    Cool co-workers

    Cons

    You have to pay almost full price for employee uniform

  11.  

    Decent Place for part time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Model in Bethesda, MD
    Current Employee - Model in Bethesda, MD

    I have been working at Abercrombie & Fitch part-time (less than an year)

    Pros

    Ok discount
    Friendly coworkers
    Opportunities to move up

    Cons

    Brand Image
    Lack of customer service

    Recommends
    Neutral Outlook
    Disapproves of CEO

Abercrombie & Fitch Photos

Work at Abercrombie & Fitch? Share Your Experiences

Abercrombie & Fitch

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.