Abercrombie & Fitch

  www.abercrombie.com
  www.abercrombie.com

Abercrombie & Fitch Reviews in San Francisco, CA

Updated October 20, 2014
Updated October 20, 2014
2,298 Reviews
2.8
2,298 Reviews
Rating Trends

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Abercrombie & Fitch Chairman and CEO Mike Jeffries
Mike Jeffries
1,268 Ratings

Review Highlights

Pros
  • Working with generally cool good looking people is a perk (in 49 reviews)

  • The company has a fun work environment with young, energetic employees (in 117 reviews)


Cons
  • Part time workers get minimum wage (i've never heard of any models getting a raise) (in 245 reviews)

  • Work-life balance varies based on how much time you are willing to make for personal activities (in 77 reviews)

More Highlights

37 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    not the best job, not the worst job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in San Francisco, CA
    Current Employee - Store Manager in San Francisco, CA

    I have been working at Abercrombie & Fitch full-time (more than an year)

    Pros

    The people are the reason I stuck around for more than a few months. I've met a few of my very good friends here. You learn a lot about yourself as far as how much you can handle when it comes to stressful, long days. If you can do this job you have set yourself up with a solid foundation for success in any other industry.

    Cons

    There is never a set schedule for managers, even though there is a mandatory management schedule it can change at any given time when people don't show up or something comes up. Its hard to plan your life outside of work because things always change in retail. Turnover kinda sucks sometimes, literally 3-4 managers will quit at once.

    Advice to ManagementAdvice

    Giving managers some sort of incentive for working overtime would be nice.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    It was an nice experience there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate - Model in Livermore, CA
    Former Employee - Sales Associate - Model in Livermore, CA

    I worked at Abercrombie & Fitch part-time (less than an year)

    Pros

    Meeting & , greeting new people , looking at the new inventory

    Cons

    Just making sure the floor is clean & clear at all times

    Advice to ManagementAdvice

    Just to give more hours & days to the employee

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    awkward but flexible hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Model/Sales Associate in San Francisco, CA
    Former Employee - Model/Sales Associate in San Francisco, CA

    I worked at Abercrombie & Fitch part-time (more than an year)

    Pros

    flexible hours if in good terms with store manager.

    Cons

    very little hours, all depends on how much the store manager like you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Okay for a seasonal job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Impact Team Member in San Francisco, CA
    Former Employee - Impact Team Member in San Francisco, CA

    I worked at Abercrombie & Fitch part-time (less than an year)

    Pros

    The operations of the stores are well-structured and organized
    Asking for days off is easily as long as you can find someone to cover your shift.
    Requesting for days off is also an easy process.

    Cons

    Managers play favorites
    Not much team-building.
    Dress code is very strict.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Fun place to work, good for college-age people, good introduction to retail, but pay is low and hard to get hours

    Current Employee - Sales Associate (Model) in Concord, CA
    Current Employee - Sales Associate (Model) in Concord, CA

    I have been working at Abercrombie & Fitch part-time (more than an year)

    Pros

    Social environment, nice clothes at good discount

    Cons

    Low pay and hard to get hours

  7. 1 person found this helpful  

    overnight associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Overnight Associate in San Francisco, CA
    Former Employee - Overnight Associate in San Francisco, CA

    I worked at Abercrombie & Fitch part-time (less than an year)

    Pros

    Overnight pay is pretty decent for a teenager. This is a good summer job for someone who is taking a few college courses in the afternoon.

    Cons

    Most of the workers at my store were middle aged Asians that could pass for my parents. For the amount of work they do, I think they deserve to get paid more and treated better. Hours are also insane during floor sets. I worked from 9:30PM-8AM once

    Advice to ManagementAdvice

    Pay overnight workers more money. Stop hiring so many people if you already have a set of workers relying on this job to put food on the dinner table!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    A&F experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Impact Team Member in Pleasant Hill, CA
    Current Employee - Impact Team Member in Pleasant Hill, CA

    I have been working at Abercrombie & Fitch part-time (more than an year)

    Pros

    store atmosphere is good, work with good looking people mostly.

    Cons

    unstable schedules, low wage, they don't provide you their cloth but ask you to wear it to work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Store Manager: A decent job to fall back on out of college if you had no other options

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in San Francisco, CA
    Former Employee - Store Manager in San Francisco, CA

    I worked at Abercrombie & Fitch full-time (more than an year)

    Pros

    Great (retail) management training program:
    -hones communication, critical thinking, process analysis, and behavior management skills
    -develops accountability and leadership
    Good health benefits relative to premium.
    Relaxed and casual work environment
    Opportunity to travel abroad if you differentiate yourself as a Store Manager

    Cons

    Ridiculously low pay for a job requiring a bachelors degree. Raises are minimal until you are promoted to Store Manager; even then it's pretty terrible since you're salaried and will probably be working 50-60 hours a week (as a non-exempt assistant manager, I made nearly the same as my SM salary)
    District Managers cannot keep management teams fully staffed, so new management trainees often have to skip their training program and struggle to advance in their careers. This puts a lot of pressure on store management. Promotions are based on how good attractive the associates you've recruited are, how many good looking people you can trick into accepting a management position, and how friendly you are with your district manager.
    Sales metrics are not a focus, instead we were assessed on how well our staff was groomed and how neatly the clothing is folded. Bizarre.
    There's basically one career path to follow unless you're willing to relocate to Ohio (after proving yourself as a Store Manager)

    Advice to ManagementAdvice

    Place more emphasis on sales metrics. Give store management more autonomy OR lower your hiring standards. The managers with the best potential leave because the challenges are petty and not intellectual.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    Decent, not that many shifts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Impact Team Member in San Francisco, CA
    Former Employee - Impact Team Member in San Francisco, CA

    I worked at Abercrombie & Fitch part-time (less than an year)

    Pros

    Abercrombie hires a lot of people; interview process is standardized so you can google the exact questions and practice

    Cons

    My manager did not like me even though I was friendly towards her, the atmosphere is degrading in that the "models" work the storefront while the impact members (not so pretty people) work in the back, people I worked with were in cliques and did not appear very friendly

    Advice to ManagementAdvice

    be more friendly to your workers -- your workers are in the same position as you, trying to get by the day, so not approaching each worker with amiable means will not make their work days any smoother

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Great first job for high school students.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Model in San Francisco, CA
    Current Employee - Model in San Francisco, CA

    I have been working at Abercrombie & Fitch part-time (more than an year)

    Pros

    Very relaxed and friendly. Everyone is pretty young and managers tend to be fresh-out-of-college. You can change your availability often and to work around your schedule. Getting 50% off 10 items is a huge plus. Even though I don't recommend spending your minimum wage salary on the company you work for, it's nice for gifts during the holidays.

    Cons

    Because your managers are young, they can be irresponsible. At my location, being friends with the managers is pretty important and employees would shirk responsibilities to talk to the managers. If they don't like someone, they'll basically stop giving hours. If this happens to you, don't stop checking your online schedule! Managers are able to check how often you view your schedule and will fire you for "neglect". Ask your managers why you aren't getting any hours and try to look for other jobs. Keep the discount since we get 50% off 10 items now.

    Advice to ManagementAdvice

    Separate yourselves from your employees. Too often decisions are made based on personal bias rather than what's best for the company. Be up front if an employee is not performing well and help them improve. Grow up.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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