Absolute Software

www.absolute.com
Employer Engaged

Absolute Software Reviews

Updated February 18, 2015
Updated February 18, 2015
35 Reviews
3.8
35 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Geoff Haydon
12 Ratings

Employee Reviews

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  1.  

    Absolute is well run with a customer focus that also allows employees to have a great work/home life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Absolute Software full-time (more than 3 years)

    Pros

    Has a core set of software that is easy to learn, allows for travel, work from home and an independent feel while providing backup as needed.

    Cons

    Some events have been planned without thinking about US events like Thanksgiving and the Super Bowl, but I believe that has changed now.

    Advice to ManagementAdvice

    Keeping the employees happy as you have is the best way to ensure we keep the customers happy.

    Recommends
    Positive Outlook

    Absolute Software Response

    Feb 10, 2015Absolute Software

    Thank you for taking the time to provide your review. And you are correct, as a global company, Absolute has taken measures to recognize the unique traditions and holidays within all of our office ... More

  2. 4 people found this helpful  

    Directionless. Unlikely to make it with the competition now caught up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Absolute Software full-time (more than 3 years)

    Pros

    Generally nice people at the non management level. Good portfolio, but no emphasis placed on any other products except for Theft Recovery which is a dying market.

    Cons

    Terrible morale and some of the worst communication I have ever seen from management. Information flows through osmosis and leadership is focused on friendships not skill. YES men are the order of the day. They use proximity management, so that people closest to the CEO in the Vancouver ivory tower are on the inside track. The CEO seems intent on burning the company to the ground with direction from an inept marketing department.

    Unfortunately the main product line, Computrace is at the end of its useful life as all the other vendors have now caught up an introduced there own solutions for Theft Recovery and persistence, such as Apple and Google and soon Microsoft.

    Advice to ManagementAdvice

    Focus on building a global team that is well informed to disseminate information to the employees, not a walled garden in HQ that does not know whats happening on the ground.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Absolute Software Response

    Jan 5, 2015Absolute Software

    Thank you for your honest feedback regarding Absolute Software.

    About six months ago, the results of an employee survey we conducted showed that we could do a much better job of communicating
    ... More

  3. 5 people found this helpful  

    Tipping Point

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Absolute Software full-time (more than 5 years)

    Pros

    Many good co-workers, great partnerships within the PC ecosystem, fantastic technology. Benefits and salary average or slightly better than average.

    Cons

    Very much a sales driven organization which doesn't look past the current quarter. Horrible communication and execution on strategy...not sure if there was a strategy the extended beyond hitting the sales targets for the quarter. Limited accountability across all teams including CXOs, executive in-fighting and office politics created a hostile and toxic environment. Company at the beginning of a big transition with new CEO coming in. Many managers over the years were nice enough but did very little if anything in the form of providing constructive feedback, motivating individuals and team, measuring performance and developing people. Basic Management 101 skills apparently not wanted here.

    Advice to ManagementAdvice

    Clearly communicate the strategic objectives and hold ALL levels of management accountable not only for hitting the objectives (beyond sales quotas) but also for basic management functions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Time of Transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Inside Account Executive in Austin, TX
    Current Employee - Senior Inside Account Executive in Austin, TX

    I have been working at Absolute Software full-time (more than 3 years)

    Pros

    Absolute has a truly unique product and smart, passionate people. Teammates seem to genuinely care for each other. There is an opportunity for the company to go from average to great.

    Cons

    I really hope the company finds its path!

    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Absolute Software full-time (more than a year)

    Pros

    Wonderful products and coworkers. During my time at Absolute Software I was given the opportunity to utilize my skills while also building on my experience to further advance my future career goals.

    Cons

    Lack of proactive apporach to growth and innovation led to quick and reactive decision making rather than a more strategic apporach at times.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    It's ok. Could be better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Acct Executive in Austin, TX
    Current Employee - Inside Acct Executive in Austin, TX

    I have been working at Absolute Software full-time (more than 3 years)

    Pros

    Great pool of talent, nice people, global company with a very unique product.

    Cons

    Doesn't spend enough on marketing, needs more communication between offices, a less time consuming process for getting quotes out the door.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Absolute Software

    Pros

    Smart employees, good technology, opportunity to learn a lot.

    Cons

    Small company, pretends to be big, and can't compete in the large space. Constant fire drills.

    Advice to ManagementAdvice

    Step up and hire more people to provide the appropriate level of service and to compete in the large verticals, or stay out of them. Otherwise, you are just running your people ragged. Stop trying to be all things to all people, with literally 300ish employees it's a joke.

    Recommends
    Approves of CEO
  9.  

    A solid company with potential

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)

    I have been working at Absolute Software

    Pros

    Easygoing yet professional atmosphere. Great office and location. People are dedicated and focused on doing their best. Employees feel appreciated and are treated well (free food and drinks, etc...)

    Cons

    There aren't enough meeting rooms currently.

    Recommends
    Positive Outlook

    Absolute Software Response

    Feb 23, 2015Absolute Software

    Thank you for taking the time to give us your feedback.

  10.  

    Great employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investigator in Vancouver, BC (Canada)
    Current Employee - Investigator in Vancouver, BC (Canada)

    I have been working at Absolute Software

    Pros

    Fabulous company, wonderful product and easy going environment.

    Cons

    Hi-tech jargon, the use of simple English would help to understand sometimes.

    Advice to ManagementAdvice

    Things are going well and we are kept informed of the companies activities on a regular basis.

    High energy executive team that are pushing the company forward..

    Recommends
    Positive Outlook
    Approves of CEO

    Absolute Software Response

    Feb 10, 2015Absolute Software

    Thank you for your feedback. It's very satisfying to hear such positive input from someone who currently works at Absolute. We are especially pleased to hear that our focus on improving internal ... More

  11. 1 person found this helpful  

    Growing technology company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Absolute Software

    Pros

    Strong upper management team and reputable Board. Positive morale.

    Cons

    Aging company that is still trying to shed certain practices from past culture and management.

    Recommends
    Positive Outlook
    Approves of CEO

    Absolute Software Response

    Jan 30, 2015Absolute Software

    Thanks for your feedback. We are excited for what 2015 has in store!

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