Academy Bank

www.academybankco.com

Academy Bank Reviews

Updated January 15, 2015
Updated January 15, 2015
15 Reviews
2.2
15 Reviews
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John Carmichael
3 Ratings

Employee Reviews

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  1.  

    Changes have made Academy hard to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in Saint Joseph, MO
    Former Employee - Branch Manager in Saint Joseph, MO

    I worked at Academy Bank

    Pros

    Good hours, locally based, and enjoyable customer base and location is ideal for an eclectic group of customers.

    Cons

    The pay is not comparable to most banks, upper management is often not willing to listen to the employees on ways to improve business, many changes have been made that do not benefit the company and in turn makes employees unable to obtain sales goals.

    Advice to ManagementAdvice

    Listen to your customer faced employees and think about your location and demographic when making changes. Also, it cannot be expected that the employees do all of the organizations marketing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    6 Month Steppingstone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Colorado Springs, CO
    Former Employee - Personal Banker in Colorado Springs, CO

    I worked at Academy Bank full-time (more than a year)

    Pros

    Only a good place to work if you have great coworkers.

    Cons

    Pay, management, ability to move up.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Not a caring company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in Kansas City, MO
    Current Employee - Personal Banker in Kansas City, MO

    I have been working at Academy Bank full-time (more than a year)

    Pros

    Easy to get hired (lot's of people from fast food, including the manager) and health insurance is available.

    Cons

    Having to deal with lower socio-economic customers, 75% black, that become disgruntled or violent when they cannot get enough overdraft ability. Tellers are pounded with bad checks constantly, and there is no protection for the teller if they take one. You will be terminated if you take more than two bad checks in 90 days. All the management cares about is sales. You have a quota of how many people you can convince to open an account from people walking by or conning then into cashing their check at Academy when they are standing in the customer service line at Wal-Mart to cash their check. Even if you do get them to open an account, you are then expected to sign them up for identity protection for 7 dollars a month, and are looked down upon if you fail. They keep track of ratios of how many you sell, how many credit cards you get them to sign up for, etc. The regional manager talks to the branch like they are five year olds, griping about how they need to try harder to get accounts, and accusing them of being lazy when the numbers are not what they want. Customers are hard to deal with, as many are on drugs, welfare queens, etc. Bank also wants tellers to get the person to sign up for overdraft ability so that fees can be charged. VERY high turnover rate, as most people don't put up with the pressure of sales and the horrible customer base.

    Advice to ManagementAdvice

    Realize there are days when nobody comes by that wants to open an account, and give tellers credit that they even make it through the day after all the abuse that is taken, from customers AND management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Great place to get some experience in banking, but they don't treat their employees very well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Banking Center Manager
    Former Employee - Assistant Banking Center Manager

    I worked at Academy Bank full-time (more than a year)

    Pros

    Learned the banking business, benefits were ok, some coworkers were very easy to get along with, it's nice to be able to help customers with issues

    Cons

    Really substandard pay for Personal Bankers(tellers) and management, training was useless and had to learn by doing, 401k is unmatched unless you work there for 5+ years, upper management has no idea what their doing, some lazy coworkers, no opportunity for advancement past lower management, worked 60+ hours a week as a manager, and got no overtime because I was salaried

    Advice to ManagementAdvice

    Stop taking a "fliers only" approach to marketing, use consultative approach to sales instead of "sell all the customers all the things or you're fired!'

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Academy Bank - become informed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banking Center Manager in Denver, CO
    Former Employee - Banking Center Manager in Denver, CO

    I worked at Academy Bank full-time (less than a year)

    Pros

    Nothing, bank based on employee and customer churn.

    Cons

    Training and on-boarding process not what was promised during interview. Is a "second chance" bank, targeting Walmart shoppers and employees. Majority of customers financial approach is to operate in overdraft area. Most customers could not get another bank account anywhere.

    Advice to ManagementAdvice

    Admit the type on bank and clientele that is in reality. Don't lie to prospective employees, find a way to retain tenured employees (over 5 years) - horrible turnover problem.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Too Many Sales for the salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Academy Bank full-time (more than a year)

    Pros

    The insurance, 401k, mileage reimbursement

    Cons

    Hours, Sales, senior management, poor coaching

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Last Chance Stop for both Employees and Customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Kansas City, MO
    Former Employee - Assistant Manager in Kansas City, MO

    I worked at Academy Bank full-time (more than 3 years)

    Pros

    Very easy to get hired and get "management experience" to add to your resume - then you can get a job at a real bank. Only bank in town in which a G.E.D. is sufficient education to become a "Banking Center Manager."

    Cons

    55+ Hours per week expected by mgmt, "2nd Chance Checking" means "Last Chance Checking." You'll be dealing almost exclusively with people who cannot responsibly manage a bank account, chronically overdraw, then come in to threaten and berate you over their fees - which you're not allowed to refund. Constant efforts by customers to defraud the bank - you wager your job on every single check that you accept, and there is no built-in protection for employees.

    Advice to ManagementAdvice

    The talented and educated employees are always the ones who quit. The dullards stick around. That should trigger some sort of thought process.

    Doesn't Recommend
    Neutral Outlook
  9. 1 person found this helpful  

    Dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Kansas City, MO
    Former Employee - Personal Banker in Kansas City, MO

    I worked at Academy Bank full-time (more than a year)

    Pros

    Were there any? That's a very good question. They provided training opportunities and, due to high turnover, management opportunities are certainly more prevalent.

    Cons

    High turnover, lack of proper oversight, lack of competitive pay, bad management - the good employees frequently leave to work at other, more profitable banks.

    Doesn't Recommend
    Neutral Outlook
  10.  

    A great learning experience, and fun work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Personal Banker in Kansas City, MO
    Current Employee - Personal Banker in Kansas City, MO

    I have been working at Academy Bank

    Pros

    Co-workers, environment, and very fun management

    Cons

    Hours are a bit much at times.

    Advice to ManagementAdvice

    Raises

    Recommends
  11.  

    A horrible company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Branch Manager in Castle Rock, CO
    Former Employee - Branch Manager in Castle Rock, CO

    I worked at Academy Bank

    Pros

    The benefits were very nice (medical, dental, vision.) Working four 10-hour days and having three days off (but usually split up.)

    Cons

    Upper management was horrible at giving feedback when it was due. Upper management could also care less about the well-being of there employees. Working all of the holidays.

    Advice to ManagementAdvice

    Treat your employees like customers because management treats them worse then customers. Some senior staff members need to grow a heart to care about there staff.

    Doesn't Recommend

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