Acapulco/EL Torito Restaurants

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Acapulco/EL Torito Restaurants Reviews

Updated March 22, 2015
8 reviews filtered by
  • Los Angeles, CA Area
  • Any Job Title
2.3
8 Reviews
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Chris Thomas
9 Ratings

8 Employee Reviews

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  1. Company that seeks reliability and consistency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Irvine, CA
    Current Employee - Anonymous in Irvine, CA

    I have been working at Acapulco/EL Torito Restaurants part-time (more than a year)

    Pros

    Management will look out for you and take care of you IF you are doing your job. Young & talented with new ideas.

    Cons

    Wages are often not negotiable; hours may not be enough to have this as an only job.

    Advice to ManagementAdvice

    Provide more room for growth for employees who excel

    Doesn't Recommend
    Positive Outlook
  2. Not the best experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in Cerritos, CA
    Former Employee - Bartender in Cerritos, CA

    I worked at Acapulco/EL Torito Restaurants

    Pros

    I loved my co-workers and being in a fast paced environment. Being able to talk to my regulars and enjoy that aspect of my job was great.

    Cons

    The management was always all over the place. They were constantly quitting and employees were constantly requesting transfers so non of the prep work ever seemed to get done. Also stock. We were always running out of stocked items because inventory wasn't consistent.

    Advice to ManagementAdvice

    I think that of the employees were trained better and if the managment was more consistent then there wouldn't have been as many problems. Also communication, that was terrible.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. In 30+ years of experience in the hospitality industry I had never worked for a company with such disorganization and lowest standards for employee care.
    Numerous improprieties going on here...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Costa Mesa, CA
    Former Employee - General Manager in Costa Mesa, CA

    I worked at Acapulco/EL Torito Restaurants full-time (less than a year)

    Pros

    Good people working for the company... Bad people leading it..!!

    Cons

    Having to deal with immediate supervisors that not only can not speak English properly but much less write it, thus causing poor communication between mid level management and upper level

    Advice to ManagementAdvice

    Get rid of your COO and everyone he has brought in
    Get new regionals that speak at the very least "better" English
    at must be able to write it as well.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. Poor Management Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Simi Valley, CA
    Former Employee - General Manager in Simi Valley, CA

    I worked at Acapulco/EL Torito Restaurants full-time (more than 5 years)

    Pros

    The company counts on a very efficient management level training program.

    Cons

    Lack of motivation towards management and team.

    Advice to ManagementAdvice

    Low regards to individual quality time of management team. Sometimes working on their days off and not being compensated.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. Good Experience, Great coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Sherman Oaks, CA
    Former Employee - Waitress in Sherman Oaks, CA

    I worked at Acapulco/EL Torito Restaurants full-time (more than a year)

    Pros

    Great people to work with. Their food and produce is made freshly each morning. Great taste of food to sell to restaurant guests. Good locations. Depending on the managers, some are very helpful and want you, as an employee to grow. For waiters, they create incentives to win small prices based on sell.

    Cons

    Depending on the management, the restaurant can be at times disorganized on high volume periods. Depending on management, at times the environment can be unprofessional in where managers can create personal bias amongst workers.

    Advice to ManagementAdvice

    A more constant supervision on the restaurant managers to ensure there's a professional environment between managers and employees. Other than that, these are great restaurants to learn from and work at.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. Lots of work with little reward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Los Angeles, CA
    Former Employee - Manager in Los Angeles, CA

    I worked at Acapulco/EL Torito Restaurants full-time (more than 3 years)

    Pros

    Mom and pop mentality of "fix it yourself" gives you more knowledge about the business and how to save money on budget.

    Cons

    Senior Management- regional managers that speak little english. They know most of their managers have worked their way up the company from bussers and dishwashers so they treat them like they have no other management opportunities available and work them to death.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. Company in transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Anaheim, CA
    Current Employee - Server in Anaheim, CA

    I have been working at Acapulco/EL Torito Restaurants part-time (more than 3 years)

    Pros

    New emphasis on the quality of the guest experieice; better service without singular focus on cost cutting; lots of menu changes and better food. Stable and loyal employees.

    Cons

    New ownership and revolving door at the top of the company.

    Advice to ManagementAdvice

    Don't take a step back by returning to cost cutting. Stay the course on improviements in the guest experience.

    Recommends
    Negative Outlook
  9. It was an "OK" place to work for while I attended school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Waitress in Azusa, CA
    Current Employee - Waitress in Azusa, CA

    I have been working at Acapulco/EL Torito Restaurants

    Pros

    Part time employment and flexible schedule

    Cons

    Some of the mangagers have horrible communication skills

    No opinion of CEO

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