Acapulco/EL Torito Restaurants

www.realmexrestaurants.com

Acapulco/EL Torito Restaurants Reviews

Updated November 25, 2014
Updated November 25, 2014
23 Reviews
2.2
23 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Chris Thomas
8 Ratings

Employee Reviews

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  1.  

    A great and fun place to work. Thank you, Acapulco! You will be missed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - General Manager in Modesto, CA
    Former Employee - General Manager in Modesto, CA

    I worked at Acapulco/EL Torito Restaurants

    Pros

    Good product, atmosphere, and concept. Guests always in a great mood. Mariachi bands, DJ
    's, and dancing. What about that is not to love.

    Cons

    Not much. Loved everything about it, but some more training work shops to keep the team strong.

    Advice to ManagementAdvice

    Senior management needs to step it up. The reason it is going down in flames.

    Recommends
    Disapproves of CEO
  2.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Eugene, OR
    Former Employee - Manager in Eugene, OR

    I worked at Acapulco/EL Torito Restaurants full-time (more than 3 years)

    Pros

    Benefits are good. People are great. Attention to detail in quality of food. Work environment excellent. 25% off food when you bring in your family.

    Cons

    Management a little short sighted and care about their own agendas. New ideas were encouraged but not listened to often.

    Advice to ManagementAdvice

    Pay attention to what those in the trenches are saying.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Bartender

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in Sacramento, CA
    Former Employee - Bartender in Sacramento, CA

    I worked at Acapulco/EL Torito Restaurants part-time (less than an year)

    Pros

    I like working a fast paced bar with lots of options for the customers. Managers and staff got along well.

    Cons

    It's cooperate and you don't get to build up the relations with the customer like you would at a neighborhood bar. It's service bar tending.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Fun

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Acapulco/EL Torito Restaurants

    Pros

    Overall I had a positive experience

    Cons

    None that i can think of

  6.  

    Poor Management Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Simi Valley, CA
    Former Employee - General Manager in Simi Valley, CA

    I worked at Acapulco/EL Torito Restaurants full-time (more than 5 years)

    Pros

    The company counts on a very efficient management level training program.

    Cons

    Lack of motivation towards management and team.

    Advice to ManagementAdvice

    Low regards to individual quality time of management team. Sometimes working on their days off and not being compensated.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Good Experience, Great coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Sherman Oaks, CA
    Former Employee - Waitress in Sherman Oaks, CA

    I worked at Acapulco/EL Torito Restaurants full-time (more than an year)

    Pros

    Great people to work with. Their food and produce is made freshly each morning. Great taste of food to sell to restaurant guests. Good locations. Depending on the managers, some are very helpful and want you, as an employee to grow. For waiters, they create incentives to win small prices based on sell.

    Cons

    Depending on the management, the restaurant can be at times disorganized on high volume periods. Depending on management, at times the environment can be unprofessional in where managers can create personal bias amongst workers.

    Advice to ManagementAdvice

    A more constant supervision on the restaurant managers to ensure there's a professional environment between managers and employees. Other than that, these are great restaurants to learn from and work at.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    My experience has been decent due to other friendly employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Acapulco/EL Torito Restaurants part-time (more than 3 years)

    Pros

    Tips are the only reason i have stayed for so long.

    Cons

    Hours suck due to lack of business. The lack of business then affects just about everything else in a negative fashion.

    Advice to ManagementAdvice

    Find a better way of bringing in business; instead of raising prices try lowering them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    No sense of direction- No vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in New York, NY
    Former Employee - General Manager in New York, NY

    I worked at Acapulco/EL Torito Restaurants full-time (more than 10 years)

    Pros

    Great employees
    Good food
    Great consumer base

    Cons

    Revolving door at Executive level
    Major Changes at VP level needed

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Company in transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Anaheim, CA
    Current Employee - Server in Anaheim, CA

    I have been working at Acapulco/EL Torito Restaurants part-time (more than 3 years)

    Pros

    New emphasis on the quality of the guest experieice; better service without singular focus on cost cutting; lots of menu changes and better food. Stable and loyal employees.

    Cons

    New ownership and revolving door at the top of the company.

    Advice to ManagementAdvice

    Don't take a step back by returning to cost cutting. Stay the course on improviements in the guest experience.

    Recommends
    Negative Outlook
  11.  

    Always in search off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Acapulco/EL Torito Restaurants full-time

    Pros

    food, staff, the guest, perks

    Cons

    could be much better in all aspects

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