Acapulco/EL Torito Restaurants

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Acapulco/EL Torito Restaurants Reviews

Updated March 24, 2015
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Employee Reviews

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  1. Overall work life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in San Diego, CA
    Former Employee - General Manager in San Diego, CA

    I worked at Acapulco/EL Torito Restaurants full-time (more than 5 years)

    Pros

    Hard Working Managers and Team members

    Cons

    working days at 14 to 15 hours a day. No life quality et all. 6 days were normal. tons of paperwork that will take You nowhere.

    Advice to ManagementAdvice

    All Management team working to many hours. 14 to 15 even double shifts open and close the Restaurant 7 am to Midnight.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. Bartender

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in Sacramento, CA
    Former Employee - Bartender in Sacramento, CA

    I worked at Acapulco/EL Torito Restaurants part-time (less than a year)

    Pros

    I like working a fast paced bar with lots of options for the customers. Managers and staff got along well.

    Cons

    It's cooperate and you don't get to build up the relations with the customer like you would at a neighborhood bar. It's service bar tending.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. restaurant manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager
    Current Employee - Restaurant Manager

    I have been working at Acapulco/EL Torito Restaurants full-time (more than 3 years)

    Pros

    can not find not even one good reason

    Cons

    be ready to work long hours about 55 o more per week, short staff, most of the restaurant are ether missing a kitchen manager, general manager ,
    regional directors will make you work six day, you will no be able to take your vation time because we are always short staff, few hours for kitchen staff to prep enough for the whole day, number one goal for the company is the labor they do not care about guest satisfaction,

    Advice to ManagementAdvice

    consider to motivate your management team, give vacation time, treat your employees with respect, invest money on having staff to accomodate guest needs,

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. Good Experience, Great coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Sherman Oaks, CA
    Former Employee - Waitress in Sherman Oaks, CA

    I worked at Acapulco/EL Torito Restaurants full-time (more than a year)

    Pros

    Great people to work with. Their food and produce is made freshly each morning. Great taste of food to sell to restaurant guests. Good locations. Depending on the managers, some are very helpful and want you, as an employee to grow. For waiters, they create incentives to win small prices based on sell.

    Cons

    Depending on the management, the restaurant can be at times disorganized on high volume periods. Depending on management, at times the environment can be unprofessional in where managers can create personal bias amongst workers.

    Advice to ManagementAdvice

    A more constant supervision on the restaurant managers to ensure there's a professional environment between managers and employees. Other than that, these are great restaurants to learn from and work at.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. no good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager in San Diego, CA
    Current Employee - Restaurant Manager in San Diego, CA

    I have been working at Acapulco/EL Torito Restaurants full-time (more than 3 years)

    Pros

    not much, nothing, can't say

    Cons

    no direction, not good, no way

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. Fun

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Acapulco/EL Torito Restaurants

    Pros

    Overall I had a positive experience

    Cons

    None that i can think of

  8. My experience has been decent due to other friendly employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Acapulco/EL Torito Restaurants part-time (more than 3 years)

    Pros

    Tips are the only reason i have stayed for so long.

    Cons

    Hours suck due to lack of business. The lack of business then affects just about everything else in a negative fashion.

    Advice to ManagementAdvice

    Find a better way of bringing in business; instead of raising prices try lowering them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful

    Wish very bad things for this company-New C's only care about the profit goal

    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Acapulco/EL Torito Restaurants full-time (more than 10 years)

    Pros

    Before the new C's the work was hard but fair and steady

    Cons

    New C's are firing anyone w/a salary and closing everything they can so they can get the 25mil profit for their bonus and leave after their 2 yrs and in the meantime those of us let go will most likely lose their homes after being a valued employee for 20 + years.

    Advice to ManagementAdvice

    No advice only a coment to the owners/board members; You made a mistake w/these two idiots that are closing everything and letting go of people that have been with the company sense of conception.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful

    No sense of direction- No vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in New York, NY
    Former Employee - General Manager in New York, NY

    I worked at Acapulco/EL Torito Restaurants full-time (more than 10 years)

    Pros

    Great employees
    Good food
    Great consumer base

    Cons

    Revolving door at Executive level
    Major Changes at VP level needed

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. Lots of work with little reward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Los Angeles, CA
    Former Employee - Manager in Los Angeles, CA

    I worked at Acapulco/EL Torito Restaurants full-time (more than 3 years)

    Pros

    Mom and pop mentality of "fix it yourself" gives you more knowledge about the business and how to save money on budget.

    Cons

    Senior Management- regional managers that speak little english. They know most of their managers have worked their way up the company from bussers and dishwashers so they treat them like they have no other management opportunities available and work them to death.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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