Acapulco/EL Torito Restaurants

www.realmexrestaurants.com
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Acapulco/EL Torito Restaurants Reviews

Updated June 3, 2015
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33 Employee Reviews

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  1. Always in search off

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Acapulco/EL Torito Restaurants full-time

    Pros

    food, staff, the guest, perks

    Cons

    could be much better in all aspects


  2. Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Eugene, OR
    Former Employee - Manager in Eugene, OR

    I worked at Acapulco/EL Torito Restaurants full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits are good. People are great. Attention to detail in quality of food. Work environment excellent. 25% off food when you bring in your family.

    Cons

    Management a little short sighted and care about their own agendas. New ideas were encouraged but not listened to often.

    Advice to Management

    Pay attention to what those in the trenches are saying.


  3. In 30+ years of experience in the hospitality industry I had never worked for a company with such disorganization and lowest standards for employee care.
    Numerous improprieties going on here...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Costa Mesa, CA
    Former Employee - General Manager in Costa Mesa, CA

    I worked at Acapulco/EL Torito Restaurants full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good people working for the company... Bad people leading it..!!

    Cons

    Having to deal with immediate supervisors that not only can not speak English properly but much less write it, thus causing poor communication between mid level management and upper level

    Advice to Management

    Get rid of your COO and everyone he has brought in
    Get new regionals that speak at the very least "better" English
    at must be able to write it as well.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Poor Management Development

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Simi Valley, CA
    Former Employee - General Manager in Simi Valley, CA

    I worked at Acapulco/EL Torito Restaurants full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The company counts on a very efficient management level training program.

    Cons

    Lack of motivation towards management and team.

    Advice to Management

    Low regards to individual quality time of management team. Sometimes working on their days off and not being compensated.


  6. Disheartening ,undervalued and unappreciated

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in San Diego, CA
    Current Employee - General Manager in San Diego, CA

    I have been working at Acapulco/EL Torito Restaurants full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people that work for you, such loyalty and devotion to helping you make an impact in your store.

    Cons

    Executive management is not supportive and tear you down. Extreme amounts of unnecessary paperwork. 14 to 15 hour days, 6 days a week.

    Advice to Management

    Keep it simple. Go back to basics and move forward. Stay consistent in your approach.


  7. Overall work life

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in San Diego, CA
    Former Employee - General Manager in San Diego, CA

    I worked at Acapulco/EL Torito Restaurants full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Hard Working Managers and Team members

    Cons

    working days at 14 to 15 hours a day. No life quality et all. 6 days were normal. tons of paperwork that will take You nowhere.

    Advice to Management

    All Management team working to many hours. 14 to 15 even double shifts open and close the Restaurant 7 am to Midnight.


  8. Bartender

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Sacramento, CA
    Former Employee - Bartender in Sacramento, CA

    I worked at Acapulco/EL Torito Restaurants part-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I like working a fast paced bar with lots of options for the customers. Managers and staff got along well.

    Cons

    It's cooperate and you don't get to build up the relations with the customer like you would at a neighborhood bar. It's service bar tending.


  9. restaurant manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager
    Current Employee - Restaurant Manager

    I have been working at Acapulco/EL Torito Restaurants full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    can not find not even one good reason

    Cons

    be ready to work long hours about 55 o more per week, short staff, most of the restaurant are ether missing a kitchen manager, general manager ,
    regional directors will make you work six day, you will no be able to take your vation time because we are always short staff, few hours for kitchen staff to prep enough for the whole day, number one goal for the company is the labor they do not care about guest satisfaction,

    Advice to Management

    consider to motivate your management team, give vacation time, treat your employees with respect, invest money on having staff to accomodate guest needs,


  10. Good Experience, Great coworkers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitress in Sherman Oaks, CA
    Former Employee - Waitress in Sherman Oaks, CA

    I worked at Acapulco/EL Torito Restaurants full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people to work with. Their food and produce is made freshly each morning. Great taste of food to sell to restaurant guests. Good locations. Depending on the managers, some are very helpful and want you, as an employee to grow. For waiters, they create incentives to win small prices based on sell.

    Cons

    Depending on the management, the restaurant can be at times disorganized on high volume periods. Depending on management, at times the environment can be unprofessional in where managers can create personal bias amongst workers.

    Advice to Management

    A more constant supervision on the restaurant managers to ensure there's a professional environment between managers and employees. Other than that, these are great restaurants to learn from and work at.


  11. no good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in San Diego, CA
    Current Employee - Restaurant Manager in San Diego, CA

    I have been working at Acapulco/EL Torito Restaurants full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    not much, nothing, can't say

    Cons

    no direction, not good, no way

    Advice to Management

    none



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