AccentCare Reviews

Updated September 9, 2014
Updated September 9, 2014
37 Reviews
2.6
37 Reviews
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Recommend to a friend
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Stephan S. Rodgers
9 Ratings

Employee Reviews

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  1.  

    Covina

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - LVN  in  West Covina, CA
    Former Employee - LVN in West Covina, CA

    I worked at AccentCare part-time for more than a year

    Pros

    Wonderful staff. Very professional yet approachable.

    Cons

    Drop off box for notes is on the second floor. Not enough lighting so dont go at night.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Good Staff, Good Pay, Care about the patients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at AccentCare full-time for more than 3 years

    Pros

    I have worked for this company for some time now and I believe they are a good company. They truly care about the patients and the staff which is the most important thing in my eyes. The staff enjoy and respect one another and it is a nice office environment.

    Cons

    They are growing so sometimes have growing pains however I think they are trying hard to listen and make things work. Raises have been non-existant in the last couple of years but seems like it is that way many places.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    RN hospice. Be prepared to sign over your life if you hire on with this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hospice RN  in  Windsor, CO
    Former Employee - Hospice RN in Windsor, CO

    I worked at AccentCare full-time for more than a year

    Pros

    Coworkers and local management were awesome people. All very knowledgeable, kind and compassionate.

    Cons

    The boundaries set by the company are very loose and take advantage of the staff. They will ask you to work 60 hours a week case managing then want you to be on call a week night and ALL weekend long for your salary. Millage is compensated poorly, the miles I entered were not the same as what they paid. They did not provide equipment needed for the job so it often comes out of your own pocket. They are very irregular about paying for phone compensation. They did not provide any retirement benefits. The insurance was weak. Its very difficult to get a vacation due to frequent turnover and if you don't use it you loose it. No annual pay raises.

    Advice to ManagementAdvice

    This company would run much better if they would delete the corporate level. They are top heavy and out of touch with the field staffs needs. To be a successful hospice, they really need to staff for continuous care availability or offer an in-patient unit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Working for Accentcare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Care Partner  in  Riverside, CA
    Former Employee - Care Partner in Riverside, CA

    I worked at AccentCare as a contractor for more than 5 years

    Pros

    you can work as many hours as you would like

    Cons

    they give the jobs to there favorites first

    Recommends
    Negative Outlook
    Disapproves of CEO
  6.  

    Good Work Environment / Mediocre Pay/Benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management  in  Irvine, CA
    Former Employee - Management in Irvine, CA

    I worked at AccentCare full-time for more than 3 years

    Pros

    Pleasant work environment. Staff and upper management are easy to work with. Company poised for growth as the percentage of retired/elderly grows.

    Cons

    Pay/benefits not on par with industry. Struggle to compete with "mom and pop" personal care businesses. Too many low margin customers.

    Advice to ManagementAdvice

    Need to narrow business focus - improve customer base to increase profitability.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Open shcedule, choice of working area, choice of clients to work with. Inexperienced coworkers, no room for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caregiver  in  San Diego, CA
    Former Employee - Caregiver in San Diego, CA

    I worked at AccentCare full-time for more than 3 years

    Pros

    Available to shcedule any time/day of work and the management will match choices with client list.
    Ability to choose type of work environment (residential/nursing home), specific clients, and specific work area.

    Cons

    Must have reliable car, gas reimbursement is small or non-existent, at times chosen schedule/area of work is unavailable and one is forced to drive long distances, work in unprofessional environments. Inexperienced caregivers often assigned to extremely difficult to take care of clients because management knows experience caregivers refuse to work there. Often assigned as a single caregiver to clients requiring at least two people , coerced into working alone on two person jobs. Often required to stay overtime, up to 16 hours long days, when other coworkers simply do not show for work.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    GREAT idea, terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at AccentCare full-time for more than 3 years

    Pros

    The employees at the individual sites are great, there are a lot of people at the lower levels that care alot. In my time with the company I've meet some great individuals that really want to make a difference in the lives of the patients we serve.

    Cons

    Culture within the company is toxic. Management is weak, so people have learned that if they shout the loudest and cause problems, they will get what they want. Consequently, the voices of the nastiest people hold sway; often times over general commonsense.
    This has also tends to have the company shifting directions constantly. Someone will scream so they will start a project with no planning or forethought, everyone will be pulled onto a new project, money will be spent, and the project will collapse once people realize that it was never really viable to begin with. I have seen LITTERALLY millions of dollars wasted in this exact cycle in my time with the company.
    Unfortunately, the chronic mismanagement and waste is blamed on the lower level employees. Thus, we face twice yearly "reductions in force" (layoffs), haven't received raises in years and had our benefits practically eliminated because the company is losing money. This is made further insulting because every year the management level gets bonuses that equal many of our salaries.

    Advice to ManagementAdvice

    If we have to lay off people and remove our benefits to make ends meet, then there isn't enough money to take bonuses at the management level.
    A major housecleaning is needed at the C level.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Its ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AccentCare full-time for more than a year

    Pros

    Promotions are good, but salary is low. Good place to get experience.

    Cons

    No raises. Freeze on salaries or so they say. Turn over is rampant. Good people are always leaving for more pay elsewhere.

    Advice to ManagementAdvice

    The large turn over of workers in this company is not cost effective, but management seems to think that its unavoidable in home health. Having to hire and train over and over, is bad for moral, and so unneccessary. But thanks for all the experience and training. I'm now looking for a job elsewhere....

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    I worked for Accent for a little over a year and a half as a Home Health Coordinator in Houston and in Dallas.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Health Coordinator
    Current Employee - Home Health Coordinator

    I have been working at AccentCare full-time for more than a year

    Pros

    Very little supervision- very relaxed schedule
    Great training program in Dallas at the corporate office

    Cons

    Very little supervision
    Territory managers are stretched too thing and give the sale people very little attention

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Supportive relationship until new management came in and started eliminating positions and firing staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AccentCare full-time for more than 3 years

    Pros

    Initially, patient focused to provide quality services in the home while coordinating care with the physician. Supported education of staff, recognition programs for staff and maintained operations while supporting the mission and values of the company.

    Cons

    New management came in, fired the old guard and began cutting positions and staff in the outlining branches limiting resources available to care for the patients on a local level. Bonuses were cut, upper level management started writing people up and eliminating positions. No salary raises for over three years. Staff on leave due to medical issues were threatened with their job unless they returned immediately. Work environment was tense, stressful, vicious at times, and there is no loyalty on any level.

    Advice to ManagementAdvice

    Identify the staff that have continually done the superior job, met objectives and goals set and continue to run a positive service representing the company on a daily basis. Be careful who you listen to. They are only trying to climb the corporate ladder at anyone's expense. If you are fat at the corporate level, you need to start cutting there before you eliminate staff at the local level. Staff taking care of the patients at the local level are making the company money. Staff should not be fearful for their job because of the hostile environment you created.

    Doesn't Recommend
    Negative Outlook

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