Accenture Reviews in San Francisco, CA Area

Pros

Client relationship build is the best on a consulting firm.

Cons

Recognition, salary, bonus, promotion depends a lot on you having to be on teh right place and not so much on your overall readiness for the next level.

Advice to Senior Management

I excpect some changes now that we have a French at the lead. Europeans in general as more cosmopolitan on their decisions and guidelines

Pros

Brand name, frequent travel - hotel points, various mileage programs, and rental car points. Free vacations if you ever have time to take them.

Cons

Boring, tedious work. Horrible work hours and incompetent overachieving supervisors that take credit for all of your work. No support from HR - no one cares about you.

Advice to Senior Management

This isn't real management consulting. We all function as support for systems implementation with the most mundane tasks. Give us an incentive to stay.

Pros

work life balance , good facilities

Cons

Compensation , complex management , big hierarchy

Advice to Senior Management

listen to employee

Pros

training, great for college grads starting out, hoslitic offerings

Cons

no trust w sr leadership, politically charged - watch your back, back room deals, pigeon holed into roles, compensation is so so, miss the old school partnership model

Advice to Senior Management

Have some integrity and treat people like people vs. a number on a spreadsheet; seek to understand your employees and listen

Pros

Great place to start your career

Cons

Poor diversity ranking. Lacks a strategic approach to acquiring and keeping top talent from various cultural backgrounds.

Advice to Senior Management

Strive to rank higher in the diversity segment

Pros

Great benefits, clearly defined promotion path, smart people, ability to travel, great networking and relationship building

Cons

work-life balance challenges and no overtime compensation

Advice to Senior Management

Consider additional ways to compensate analysts and consultants for extra hours worked beyond a certain threshold. Work harder to provide more options for work-life balance improvements

Pros

1. The talent of the workforce: ACN only recruits at the "top" schools and targets overachievers, which means there are relatively few slackers. The prototypical ACN hire has participated in myriad social activities (usually including Greek life) while maintaining a 3.5+ GPA and studying abroad. It's like working at a company full of high-school valedictorians and salutatorians (which can be aggravating sometimes, but hey.....)

2. Time off: Most people I know can't just schedule PTO like we can; they have to put in for it, have it approved, etc. The project-oriented culture makes it very easy to take PTO during downtime/rolloff periods. Also, we get around 25 days a year plus a "floating holiday" and some (not all) federal holidays. All in all, it's not a bad deal......but you have to really be firm about it, because some managers will try to stretch your boundaries.

3. Travel: You get stacks upon stacks of frequent flier mileage, hotel points, and rental car points. It makes the PTO you take in #2 pretty awesome if you decide to "go big" (free rooms/flights, etc.)

4. Change: You constantly get to do different things at the firm - one month, you might have your hand in project management and PPT creation; the next, you might be implementing software, or creating a business case. There is a large amount of task diversity at ACN.

5. Events: This has been slipping as of late due to budgets, but generally local office or community events are pretty swank, owing in large part to the high standards most ACN people hold themselves to. Lots of "spirit" to go around, and the food is generally pretty top-notch. It also doesn't hurt that ACN generally hires young, attractive people, so eye candy is definitely abound at professional events (hey, you asked for objectivity.......)

Cons

1. The first year: People say your 1st year doesn't matter, but it definitely does. If you don't get staffed quickly and in a meaningful role (easier said than done), you'll be behind as soon as you leave Core Analyst School. ACN is extremely competitive, and you will get stomped if you don't come flying out of the blocks.

2. Corporate Culture: ACN pays lip service to work-life balance, diversity, etc., but in reality we propagate a homogeneous, highly normalized culture that ostracizes anyone who doesn't ascribe to it. It's not enough to work long hours; you have to "go the extra mile" and do things beyond your role description to be at par with your peers. The median is then set higher than it is in other environments, so overachievement and self-sacrifice become an expectation at ACN. Also, if you're an experienced hire (especially a seasoned vet), think very carefully before coming over to ACN, as the culture is set up to benefit the "homegrown" folks who have been with the firm for their entire professional lives.

3. Talent management: My bachelor's is in Org Behavior/Management, but I was aligned to a systems integration practice as soon as I was hired. We have a practice called Talent & Organizational Performance, but since I started out aligned to a different workgroup, I couldn't gain experience in that space (even when there were available projects/roles) and now make a living plinking away at software and managing implementations. HR's red tape can be quite resilient when trying to move between workgroups. Hopefully, new analysts will be able to choose their interests more easily than we could a few years ago, but I don't see much changing culturally at ACN in that regard.

4. Promotion processes: This is a major gripe that many current employees have about ACN, and is a reason why we've lost a lot of good talent (especially lately). Our performance management process is, in short, a mockery. I've seen people get rated in the top 10% of their peer group get held back from promotion because someone on the ratings call didn't think they participated in enough community events, or because they turned in an expense envelope late. For a firm that prides itself on processes, metrics, and hard evidence, this is asinine. If ACN doesn't improve this process, people are going to continue to be demoralized, making them more likely to jet once a better offer comes along.

5. Travel: I also listed this as a pro, but it also has huge downsides. If you are married or in a serious relationship, good luck. It takes an enormous effort just to maintain your relationship on the road, and that's irrespective of the many stressors you'll encounter at an ACN project on a daily basis. Even if you're single, your physical and emotional health can take a big hit just by virtue of the wear and tear on your body.

Advice to Senior Management

Revisit the performance management model and practice what you preach with regards to work-life balance.

Pros

This is a great opportunity to work with high level management and get real tech strategy experience. One of the biggest and best names in the industry.

Cons

Travel is a pain. The workforce is large. You have to manage your own career actively. Tech is really the biggest strength.

Advice to Senior Management

Focus on developing a better brand in the strategy side of the business. Differentiate the group by using a different name.

Pros

- Excellent core F2F training programs where you can network with people from around the world
- Great exposure to multiple clients/industries
- Great opportunities to develop experience
- Excellent training and knowledge exchange available, if you have any waking hours to spare
- Great place to launch a career.

Cons

- Impossible to achieve work life balance and still move up the ladder
- Subjective rating/promotions leads. People are promoted based upon who you know, not what you know or what you have contributed.
- Up or out operating model
- Costs are managed by assigning junior resources to roles 2-3 levels beyond their skill set. Good way to gain experience, but extraordinarily stress ful for that resource, their colleagues and the client. During performance reviews, the resource will be rated against the level of the role they are working. I.e. analyst working in a senior managers role will be compared against the performance expectations of a senior manager.
- Feedback is always primarily negative, even if obsurd. Achievements are often overlooked or downplayed but "what went wrong" instead of looking at final result. Bonus/raises and promotions impact project margins significantly, therefore there is very little incentive to promote.

Advice to Senior Management

Understand and adhere to the corporate core values. Remember your primary asset is your people, which are human not machines.

Pros

People are good, friendly. Travel is good for frequent flier miles. Promotion track is clear. Good place for women to work.

Cons

Too much work, not enough work life balance.

Advice to Senior Management

Make it as transparent as possible