Acceptance Insurance Reviews

Updated July 23, 2015
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Joe Borbely
9 Ratings

34 Employee Reviews

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  1. Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at Acceptance Insurance full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Acceptance Insurance has great culture and value. The company plans to grow and become one of the top insurance companies.

    Cons

    I don't see any con's with Acceptance Insurance. If I had to say one, It would be that Acceptance Insurance is not offered in enough states.

    Advice to Management

    My advice to managment is to place the offices in good locations. Keep the office up to date with equipment and maintenance.

    Acceptance Insurance Response

    Jul 14, 2015

    Thank you for your comments. As you probably know, we work hard to maintain a clean look and tidy appearance in our locations. As an agent for Acceptance, undoubtedly you contribute to that effort ... More


  2. Helpful (1)

    Current csr

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Acceptance Insurance full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pays for insurance property and casualty license, I cant think of anything else positive, company has really gone down hill last few months

    Cons

    No room for advancement , management treats you like dirt, when holiday falls on weekday you still work 40hrs and they don't pay overtime on those weeks

    Advice to Management

    Treat you csr like people, DM refuse to speak to or acknowledge crs

    Acceptance Insurance Response

    Jul 14, 2015

    It’s unfortunate to read your comments, but we felt it appropriate to mention the recent companywide pay increase for nearly the entire CSR staff. That was a significant investment in our team, and ... More


  3. Helpful (3)

    Ex csr for a reason

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Dallas, TX
    Former Employee - Customer Service Representative in Dallas, TX

    I worked at Acceptance Insurance

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pays for license, testing and training

    Cons

    The company culture is a joke, the management is not knowledgably but walks around like they run the insurance business, the ceo is out of touch, etc. This company is so out of touch with how to properly market and sale insurance that after awhile I could no longer take them seriously as a place of business. They use marketing (which waster money) that are straight out of the 1800s with their "sticky flyers" and "tear sheets" they want you plastering cars and windows with. Not to mention they could care less about their employee work/life balance which is relevant when you look at how often the agents are asked to work overtime but fail to pay ( which they have already been sued for and still refuse to change that practice). They could also care less about their csr which do most of the work and are asked to peddle sales they make no commission off of. They products the sale are outdated and do not fit the demographic of a non-standard insurance company. For example asking employees to sale motorcycle insurance when most of the customers cant even make their car payments, and refusing to provide a solid renters insurance which most customers are in need of and are constantly asking about.

    Advice to Management

    Listen to the people that do the actual day in and day out work for you. Take the comments, concerns and questions seriously and stop acting like you have everything figured out. Also stop blaming your employees for lack of sales and growth reevaluate your entire marketing team and pay attention to your customer actual needs and wants. Stop asking us to practice as though we are a high end insurance company when you cant even provide professional looking envelopes for your customers to put their insurance information in.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Former employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Agent in Nashville, TN
    Former Employee - Sales Agent in Nashville, TN

    I worked at Acceptance Insurance full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    They pay for your licensing and give you plenty time to study . Requesting off is very fair.

    Cons

    There goal is to fire people and bring in new people stavely they seem to care more about numbers then value there employees cameron , some management there is unethical and unprofessional when really they are full of gossip and worried about the wrong thing instead of taking care of the customer , managers and leads are suppose to not take things personally and keep it professional but they absolutely dont

    Advice to Management

    If management did not allow cameron and stavely to keep firing people and making there decisions plenty of people would stay at this job


  6. Customer Service

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Service Representative in Nashville, TN
    Current Employee - Customer Service Representative in Nashville, TN

    I have been working at Acceptance Insurance

    Pros

    Employees laid back ok jean days

    Cons

    pay benefits not a lot of advancement


  7. Helpful (2)

    Lasted 5 days...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Columbia, SC
    Former Employee - Customer Service Representative in Columbia, SC

    I worked at Acceptance Insurance

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The hours are great and the job keeps you busy

    Cons

    This company tolerated unprofessional behavior from top producing agents. I worked with an agent who used profanity in every sentence. When I complained I was told she is just like that and is one of the top producers.

    Advice to Management

    Hold your people accountable for all aspects of their job not just the bottom line


  8. Worked for this company for 12 years, an was terminated after having major surgery

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services in Nashville, TN
    Former Employee - Client Services in Nashville, TN

    I worked at Acceptance Insurance full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great Co workers, an that is about the only pro. Raises maybe once every 5 years. No respect for personal lives.

    Cons

    Your treated like a number, not a person. Upper management needs management. The current management has no clue how to run an Insurance business

    Advice to Management

    Know your laws


  9. Dream Job!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Acceptance Insurance full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everyone works hard and well together. The company is growing and has a great future!

    Cons

    None that I can see.

    Advice to Management

    Keep up the good work!


  10. Licensed Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent/Office Manager in Sherman, TX
    Current Employee - Agent/Office Manager in Sherman, TX

    I have been working at Acceptance Insurance (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great experience while at this office.

    Cons

    Claims issues and customer feedback only issues


  11. Helpful (1)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Nashville, TN
    Former Employee - Senior Manager in Nashville, TN

    I worked at Acceptance Insurance (More than 10 years)

    Pros

    Great coworkers and everyone in my area worked as a team

    Cons

    Management only interested in how much money they could make and their bonus.

    Advice to Management

    Treat employees with respect and value them.



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