AccessData

www.accessdata.com

AccessData Reviews

Updated January 26, 2015
Updated January 26, 2015
43 Reviews
2.1
43 Reviews
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Tim Leehealey
33 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Great years spent at AccessData.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Federal Account Executive in Sterling, VA
    Former Employee - Federal Account Executive in Sterling, VA

    I worked at AccessData full-time (more than a year)

    Pros

    Customer base is huge. Many leads and upwell opportunities. They are in a emerging market of security and have compelling events that help create a need for the product.

    Cons

    Training for new hires. If you are not located in Houston, Sterling or London then training is tough as a remote employee.

    Advice to ManagementAdvice

    Trust the mid level managers (Directors) more. They are involved in the everyday duties, where executives from California are more disconnected.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Morale low because of poor executive decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lindon, UT
    Current Employee - Anonymous Employee in Lindon, UT

    I have been working at AccessData full-time (more than 3 years)

    Pros

    * Interesting software products
    * Flexible time-off
    * Some developers allowed to work remotely
    * Good employees who care about the software

    Cons

    * Upper management does not know how to manage a software company. Morale is low because there have been several layoffs. Experienced employees are leaving, and there are no incentives to stay. Very poor health benefits. No employee evaluations or ability to get raises.

    Advice to ManagementAdvice

    Quit chasing after the big sales, over promising to customers, and under delivering. You have good employees and lower management. Let them deliver a quality product.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Good company gone bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at AccessData full-time (more than 5 years)

    Pros

    In my last 6 months I can not think of any pro's other than the hard working people trying to keep that sinking ship afloat.

    Cons

    Anything you can imagine. The credit cards only worked on random occasions. The executive management believed in screaming at everyone to accomplish simple tasks. There was no real guidance, it was all about getting the next big deal so the "doors could stay open". That phrase was used every quarter. It was very concerning to the employees, including myself. The CEO seemed to lack interest or vision, not sure which one but it lead to a very confused company, focused far more on new features than actually creating a working product.

    Advice to ManagementAdvice

    Figure it out and get the vision together. Come up with a plan to pay your bills on time, or sell the damn company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Nice technology, but a very difficult work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Lindon, UT
    Former Employee - Software Engineer in Lindon, UT

    I worked at AccessData

    Pros

    The technology and the problems being solved are very interesting, and the work can be quite satisfying as you know that your work can be used to catch people who are doing bad things.

    Cons

    Management is just plain awful. Nobody knows what they are trying to accomplish long-term, and managers spend time trying to protect their own interests rather than working together to make things better. If a manager dares to stand up for doing things right, he or she is replaced.
    No projects longer than two weeks were accepted by management, meaning that nothing substantial can be undertaken in the interest of "agility"
    The executives fight among themselves and use employees as their pawns.
    The executives give as little information as they can to employees about what they are doing (usually less than they need).
    It feels like the wild west. If you have the ability and the desire to do something, you can, but you can bet other people will be there trying to do what they want. The strongest will usually wins.
    The benefits are bad, and kept getting much worse. Once they cut benefits significantly and then gave a few of us "valued employees" raises to offset the difference. This, however, shows that the company is too cheap to pay for good benefits for all of its employees.
    The time off is fine, although when you start it accrues quite slowly.

    Advice to ManagementAdvice

    Stop trying to make yourselves look good and focus on making the products work

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    AccessData Houston - Very unprofessional work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Houston, TX
    Former Employee - Account Executive in Houston, TX

    I worked at AccessData full-time (more than a year)

    Pros

    The base pay is fair compared to market norms. The Houston office is nice and located in an area near a variety of restaurants and a local mall.

    Cons

    Benefits are horrible. Very unprofessional work environment. Upper-Management is trying to push this company off on the highest bidder - unfortunately they have not found one. Mid-level managers/directors are grossly under qualified, they are incompetent and can't manage their way out of a paper bag. The current managers were promoted because they were the last man or woman standing and could not find other employment. Favoritism and special treatment run rampant. If you are not in the right clique, do not expect to advance within this company. There is no value placed on good work ethics which has caused the majority of the top performers to leave the company. Changes are communicated mainly through office gossip. Inept operational practices leading to loss of profitability and huge layoffs causing employee distrust and a toxic environment. They attempt to calm the storm by providing lunch, beer and drinks, and party outings instead of finding solutions. The biggest issue; however, is the software. AccessData's products do not work. Summation has been ruined and Resolution1 is a joke.

    Advice to ManagementAdvice

    Put the right people in leadership positions. Fix your products. Provide a vision or create a strategy for continued growth.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Good people but didn't feel valued at the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AccessData full-time (more than 3 years)

    Pros

    There are a lot of good people working at Accessdata. I was lucky enough to work with a manager that didn't micromanage me and trusted me to do my job. My colleagues were good at their job and worked well as a team.

    Cons

    Management doesn't seem to value the employees. There are no performance reviews and there is rarely any money for training. The company also seems to prefer a reactive stance to issues rather than to act proactively to prevent problems. Benefits are mediocre at best.

    Advice to ManagementAdvice

    Spend some time listening to your employees and valuing what they say and think. Understand what employees are contributing instead of viewing employees as replaceable cogs.

  8. 1 person found this helpful  

    This company exists because it fills a niche, but not because it does it well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Lindon, UT
    Former Employee - Marketing in Lindon, UT

    I worked at AccessData full-time

    Pros

    Employees themselves are great people. Lower management look out for their teams. Flexible hours and option to work from home when needed. Fascinating industry.

    Cons

    Upper management/execs the WORST part of this company. They only look out for themselves, throw everyone else under the bus, don't have any sympathy for anyone. Definitely a "bro crowd" where only a select few are accepted.

    Advice to ManagementAdvice

    Have some respect for your employees, not just the bottom line. At the very least, 401k match. Repeated patterns of rapid growth quickly followed by rapid downsizing is not good for morale, and we all know that the extra money just goes into your pockets.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Growth Company where individual contributions are recognized and rewarded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lindon, UT
    Current Employee - Anonymous Employee in Lindon, UT

    I have been working at AccessData full-time (more than 3 years)

    Pros

    Autonomy, fresh challenges, interesting space. Great place to work if you are self motivated and can manage your time well

    Cons

    Poor internal communication, benefits package is not compelling. Can be very challenging if you are not able to take ownership in tasks, it is a very busy company where it is expected that you will see something that needs done and do it, rather than wait to be told

    Advice to ManagementAdvice

    continue to invest in your employees

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    SMH. Get a clue AD!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Forensic Consultant in Lindon, UT
    Former Employee - Forensic Consultant in Lindon, UT

    I worked at AccessData full-time (more than 3 years)

    Pros

    Pay was great initially. Some good quality folks. Great forensic software. Working from home is the only reason for the extra star.

    Cons

    No raises or bonuses. TOO MANY non-quality folks. Terrible upper management to include executives. A lot of empty promises. Management screwed a lot of quality people out of jobs to hire less qualified people for lower salaries. I can go on, but either it's been covered already or another bad review will be on here.

    Advice to ManagementAdvice

    Outstanding job selling off part of the company to go to a software only model. Problem is, the same upper management/executives still have control. Stop being cheap and take care of your current employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Unsystematic, lack of cohesion while lacking the basics of communication but overall "decent"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at AccessData full-time (more than 3 years)

    Pros

    This year the company invested heavily in the training of the sales staff allowing each member of the sales team to go through sandles sales school. This is been extremely effective for most of the sales individuals.

    The vision and direction of the company has been great. Combing digital forensics, cyber-security and electronic discovery into a single platform, ResolutionOne, (remains to be seen if it works) has been a momumental achievement that no organization has yet to achieve.

    Flagship products such as; FTK and MPE+ seem to be getting the job done from a technical and operating perspective.

    Lots of young professionals with volumes of aptitude in sales. They all have a great sense of comradery and enjoy helping one another.

    If you get bored you can play ping pong and nice recreational area.

    Cons

    The overall leadership of the company has been quite poor. Management infers one thing but in reality does/means another.

    Plans and ideas are constantly coming up without being thought through. Some of these have massive reprecussions and impact compensation packages. No answers given and no compenstation received for the financial impact.

    Internal communication is extremely poor however, they have been addressing this to an extent via internal weekly marketing updates. Not sure how effective that really is...

    If you are a newcomer, good luck find answers to simple questions.

    *Lots of the advanced products continue to have issues.*

    Advice to ManagementAdvice

    Chose your words carefully.

    The most unprofitable item ever manufactured is an excuse.

    If you are not taking care of your customer, your competitor will.

    Make a customer, not a sale.

    Integrity is what we do, what we say and what we say we do.

    If people like you, they’ll listen to you, but if they trust you, they’ll do business with you.

    Recommends
    Positive Outlook
    No opinion of CEO

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