AccessHQ Reviews

Updated May 5, 2015
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3.4
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Tony Bailey
2 Ratings

5 Employee Reviews

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  1. Helpful (1)

    Great place with a lot of potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Melbourne (Australia)
    Former Employee - Consultant in Melbourne (Australia)

    I worked at AccessHQ full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Victoria office has excellent flexibility and support, HR Manager, Jodi, based in Sydney is empathetic and sympathetic with a world of knowledge. Cannot speak for other offices but Vic office has an elite team of managers who will support consultants and HR / Resource team. As a whole, the group strives for new ideas, strategies for engaging its' team and keeping an open door policy a must. Excellent interview process which is in-depth, involved, balanced and professional. Interview isn't drawn out and applicants are constantly asked about how they feel and what their thoughts are. New starters are walked through the whole Victorian office which includes sister company and introduced to every single person on the floor. A small point which shows it supports its' people was the upgrade of technology. When PC's etc age, as soon as a request for upgrades are placed, Access would provide replacements without hesitation. The Victorian office culture is warm and friendly. The GM and Principals are extremely easy to approach for a chat or to seek advice. The Resource team are second to none from the experience I had and what I see with other interviews around me and feedback of my colleagues. The Victorian office has its own little culture, banter and fun making it a really nice place to work.

    Cons

    Not really a con but training was a weaker point although management always encouraged staff to jump onto online testing related training daily when on the bench. With the relaunch to Access HQ, they are/have implemented a number of in-house training and support courses. Also Access Testing is happy to support and reimburse consultants who apply for certifications such as the ISTQB. Salary can start low, however, management strongly encourages consultants to shine and when they do, salary increments are inline.

    Advice to Management

    Continue to show support to your consultants, encourage new ideas and improvements to existing process, policies and marketing. Most importantly, keep making it a fun, friendly and advanced place to work. Great work guys!


  2. Access Testing - Great Career Progression

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Test Analyst in Sydney (Australia)
    Former Employee - Senior Test Analyst in Sydney (Australia)

    I worked at AccessHQ full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Few friendly people to work with
    Flexibility for parents
    Career progression
    Lots of ideas and Access Testing is growing
    Good restaurants in the area
    Work with clients in many domains.
    Work with talented people

    Cons

    Politics and hierarchy
    Salary
    Sydney office is not close to train station and parking only available to management
    Some staff not approachable
    No open door environment
    No support

    Advice to Management

    Move to office that is close to a train station.
    Treat your staff better and treat everyone fairly.
    Love the new ideas and we all want to be involved
    See your people and smile


  3. Helpful (1)

    Brisbane management - abysmal, IT equivalent of a third-world country sweatshop

    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at AccessHQ as a contractor (Less than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    They deal in numbers and recruit/place testers into organisations that are in need of multiple testers. You'd have to be pretty ordinary not to get a start - but you still need to have some idea of testing protocols to be retained.

    Cons

    You will find yourself getting considerably less in your paypacket compared with other agency contractors. But that doesn't mean that they charge the hiring organisation a lower rate. They are up there with the likes of Paxus, Peoplebank etc for their quote - the company just pocket more money for themselves. And they have some VERY bad policies for what they will do if you work overtime. Beware finding yourself doing eg only 3hours O/T - that is insufficient hours for them to deign to pay you (but they will still pocket the money)

    Advice to Management

    Show some respect and value your best asset - the people out there doing the hard work and who are responsible for putting the money into management's pocket and allowing them to have wonderful overseas holidays.


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  5. Body shopper just like other Australian testing companies

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AccessHQ

    Pros

    good people to work with. multiple locations in HK, sydney, melbourne, canberra, brisbane. good government clients. Stability of employment compared to other companies.

    Cons

    low salary, small size compared to other testing companies, no meaningful training for employees, no opportunities for skill development, better off being a contractor than work here


  6. Good work environment. Nice place to balance work and personal life.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Sydney (Australia)
    Current Employee - Team Lead in Sydney (Australia)

    I have been working at AccessHQ

    Recommends
    Recommends

    Pros

    Good perks related to Medical and Retirement benefits.
    Very efficient HR practices in place, along-with a good set of Senior Management, which know the work and are well versed with the current Markets and situations.
    Healthy employer-employee relationship is maintained. Regular reviews and knowledge sessions, along with the option of appearing for Professional Certifications at company cost.

    Cons

    Worksheet maintenance can sometimes be cumbersome. But is currently a necessary evil, as we work more on contractual jobs, which require the same.

    Advice to Management

    There is a need to expand to other areas like Security testing, which is becoming a major part of any organizations business needs.



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