Accor Reviews

Updated March 19, 2015
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2.9
50 Reviews
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Accor Président Directeur Général Sébastien Bazin
Sébastien Bazin
14 Ratings

Employee Reviews

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  1. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Supervisor in Columbus, OH
    Former Employee - QA Supervisor in Columbus, OH

    I worked at Accor full-time

    Pros

    The people were interesting and the job was engaging.

    Cons

    Better healthcare would've been welcome.

    Advice to ManagementAdvice

    Rally around your resources.

    Doesn't Recommend
    Disapproves of CEO
  2. Trainee Revenue Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Trainee In Revenue Management in Paris (France)
    Former Intern - Trainee In Revenue Management in Paris (France)

    I worked at Accor as an intern (less than a year)

    Pros

    Can be interesting if the revenue manager is commited and have a precise plan to make you independant at the end of your training

    Cons

    Can be difficult regarding conditions (physically, mentally). It only depends on your co workers and the mood in the hotel.

    Advice to ManagementAdvice

    Try to take care of your staff and they will be working with pleasure.

    Doesn't Recommend
    Neutral Outlook
  3. Tremendous learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hotel Management Trainee in Singapore (Singapore)
    Former Employee - Hotel Management Trainee in Singapore (Singapore)

    I worked at Accor

    Pros

    Job rotation around various departments at Novotel and ibis
    Fast promotion opportunities

    Cons

    Not much training or value adding to skills

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. Good opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food and Beverage Manager in São Paulo, São Paulo (Brazil)
    Former Employee - Food and Beverage Manager in São Paulo, São Paulo (Brazil)

    I worked at Accor

    Pros

    Correctly payments. Good environment, good professionals

    Cons

    Low salary and terrible benefits,

    Recommends
    Positive Outlook
    Approves of CEO
  6. Front Office Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Accor full-time (more than 3 years)

    Pros

    Discounts at 4000 hotels worldwide, global mobility

    Cons

    Long hours, low salary compared to input

    Advice to ManagementAdvice

    Take better care of your high performing employees

    Doesn't Recommend
    Neutral Outlook
  7. Best hotel group, but overrated employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tauranga (New Zealand)
    Current Employee - Anonymous Employee in Tauranga (New Zealand)

    I have been working at Accor

    Pros

    Large group and variety of opportunities, group still growing. Reputation, consistent focus on quality of service. Some really great people to work with. Belief in others potential and if you get your head down you can grow. If you are wanting a career in Hospitality in Asia Pacific, this is the group to work for.

    Cons

    Politics on top level. Some senior, well established people who can get away with murder.

    High tolerance for bad habits and pure laziness when it comes to management, as long as they are well liked by the top level (if not related to financial performance, service and not stepping on toes of someone more senior, it just goes on unadressed)

    Low pay, below competitors, and slim manpower. Read work more and get paid less.

    Little money spent in innovation. Old school in many things.

    Get the potential wrong a lot if times to stick with personality likes (the wrong types above who wing along but can talk. even if everyone knows, no one seem to do anything).

    Advice to ManagementAdvice

    Address problems fairly at all levels. Live by the principles at all levels. Remember there are people working long hours for less who have to put up with bad managers (bullies, lazy or untrained managers who will never get better if you don't make a point to them). Remember that when others are preaching, does not add up to those who had to work in unnecessarily difficult/frustrating environments. Look at competitors pay and understand they all have similar benefits. Pay by performance and contribution not just length of service. If we stick around and show outstanding performance, don't just treat us like our colleagues who don't. Have a plan to improve work/life balance of your employees. It is an issue in hospitality but of the large groups Accor is very behind as clearly has as one of its pillars for making profit targets and achieve growth in: 1. running on lean manning and 2. getting junior management to work absurd hours for free and it is considered normal. Fix that and you will live up to your preaching and reputation.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Accor full-time (more than 3 years)

    Pros

    Systems are powerful. Lots of hotels with staff benefits worldwide.

    Cons

    So big that it feels like sometimes they forget you exist. Not good with getting things done as all has to be approved by Paris. Progression is slow to non-existent.

    Doesn't Recommend
    Positive Outlook
  9. growth

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Accor

    Pros

    good opportunities, freedom, good benefits

    Cons

    none, none, none, none, none

    Advice to ManagementAdvice

    none

  10. 1 person found this helpful

    Front Office Team member -Ibis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Office Team Member
    Current Employee - Front Office Team Member

    I have been working at Accor part-time (more than a year)

    Pros

    No experience is needed to get the position, which is good if you are planning to start your career in hospitality. Flexible hours that can fit around your other arrangements.

    Cons

    I have been working for the company for 2 years and what looked like a great opportunity at the beginning was a big disappointment. There is absolutely no consideration of staff safety. You will often be left alone with a full hotel of guests that are aggressive and abusive. There is no training, duty managers or security provided, and managers do not want to hear about the issues as their main priority is cutting costs. Managers often violates health and safety or working hours regulations in order to meet the targets.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. Good employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Accor

    Pros

    Massive company with good job prospects worldwide

    Cons

    Slow progression
    Lower than average pay

    Advice to ManagementAdvice

    Ensure staff is happy and keep good staff members by possibly re-looking at staff benefits

    Recommends
    Positive Outlook
    Approves of CEO

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