Accredo Health Reviews

Updated March 19, 2015
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2.4
73 Reviews
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Accredo Health President Frank Sheehy
Frank Sheehy
27 Ratings

Employee Reviews

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  1. Most rewarding job... underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pca in Whitestown, IN
    Current Employee - Pca in Whitestown, IN

    I have been working at Accredo Health full-time (more than 3 years)

    Pros

    Helping cancer patients with their medications, highly rewarding job, decent hours

    Cons

    Sadly underpaid for the work you do, lack of quality in new-hires, favoritism is rampant (you have to kiss up to get anywhere).

    Advice to ManagementAdvice

    Pay more attention to your team's successes instead of their failures. Don't advance incompetent employees into positions where they show constant struggle to understand. Way too many processes for simple tasks...simplicity would be great! Increase the pay for your employees...compassion exhaustion is real and for the money we receive sometimes it is just not motivating enough. Again, the hourly rate: most of the PCA's are struggling to make ends meet and I guarantee more than half of your employees are on welfare and EBT. It sadly reminds me of Walmart.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. Too much stress.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN

    I have been working at Accredo Health full-time (more than 3 years)

    Pros

    They promote within, great supervisor team. Newly hired people start off at decent pay now.

    Cons

    So much stress. Pay is not competitive, people who have been there for several yrs make less than newly hired people.

    Advice to ManagementAdvice

    You need to take some of the work load off the supervisors, you take things away that only took a few minutes to do but replaced with several things that take a lot more time. You are about to lose some really good supervisors. Completely unprofessional senior supervisor in the indy call center, immaculate, inappropriate behavior & wants to be the "cool" boss, it gets old hearing her say that she used to be a stripper & was married to a black man so she isn't racist. Actually do a focus group that isn't hand picked... you may get some honest feed back, not something that was coerced or coached! Yes that happens there!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. Hope for the best, but expect the worse. It's all about the bottom line....nothing else.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Leadership Role in Nashville, TN
    Former Employee - Leadership Role in Nashville, TN

    I worked at Accredo Health full-time (less than a year)

    Pros

    Pretty good benefits. Hires less qualified persons.

    Says the right things.

    Cons

    Lower pay than industry competitors. Hires less qualified persons.

    Doesn't do the right things.

    Advice to ManagementAdvice

    Realize that investing in technology and people will get you the profit results you want. Failure to do so will result in continual frustration and struggles.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. Really unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prior Authorization Representative in Orlando, FL
    Current Employee - Prior Authorization Representative in Orlando, FL

    I have been working at Accredo Health full-time (more than 3 years)

    Pros

    The insurance benefits at this job are great. They also have tuition reimbursement

    Cons

    It is very unprofessional. The training is subpar. Th supervisors don't really know anything and have very bad attitudes. The lead's are also equally as rude but they have a little more information than the leads.

    Advice to ManagementAdvice

    Please provide more training for your supervisors and leads. They should have to take a class to work on their people skills.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. Jersey Boys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Memphis, TN
    Former Employee - Analyst in Memphis, TN

    I worked at Accredo Health

    Pros

    Commute was nice. That was about it.

    Cons

    Everything was in pure chaos crippled by Corporate beauracracy.

    Advice to ManagementAdvice

    Glad you went back to Jersey!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful

    No concern for patients and even less for employees. It's all about the bottom line

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Memphis, TN
    Current Employee - Analyst in Memphis, TN

    I have been working at Accredo Health full-time (more than 5 years)

    Pros

    Work at home. Good 401k match of 6%. Find something else if you can. Highly political environment. Very secretive leadership.

    Cons

    Too many to list them all. Employee review forces 10% in the bottom which leads to little teamwork and super fake environment where everyone kisses up. Always looking to cut cost (people). Pay is below market. Watch out for non-compete which locks you into company so there are many folks who want to leave but can't. Most management is from Express Scripts side of the business (not Medco).

    Advice to ManagementAdvice

    Realize your employees are your product and if they are not happy service and profitability will never be great.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. Na

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pca in Memphis, TN
    Current Employee - Pca in Memphis, TN

    I have been working at Accredo Health full-time (more than a year)

    Pros

    Love my patients and coworkers.

    Cons

    Unprofessional supervisors low pay after takeover.

    Advice to ManagementAdvice

    More professional

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. Not career worthy but great if looking for entry level pharmacy work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Accredo Health

    Pros

    Bonuses monthly- tuition reimbursement - great benefits

    Cons

    Too many inconsistencys and changes every other week.

    Advice to ManagementAdvice

    Don't fix what is not broken!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. Customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Accredo Health

    Pros

    growing business, work at home opportunity

    Cons

    Very unprofessional, management shows favor to some and treats others unfairly

    Advice to ManagementAdvice

    Needs to become unified and treat all employees fairly

    Doesn't Recommend
    Neutral Outlook
  11. 1 person found this helpful

    Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Pharmacy Technician in Memphis, TN
    Current Employee - Certified Pharmacy Technician in Memphis, TN

    I have been working at Accredo Health full-time (more than a year)

    Pros

    The benefits are decent, I guess.

    Cons

    No one wants to do their jobs, customer service gets paid the same amount as we do even though we have to keep up with certificatons and licenses and have way more liability. The supervisors are constantly yelling about how many calls we have holding even though they tell us not to worry about that- it's quality not quantity. That's a lie. It's all about quantity to them. I hate working for this company more than the patients hate using this company (and that's A LOT)

    Advice to ManagementAdvice

    Practice what you preach. And if you're gonna put all the liability on techs-pay them more than your customer service agents.
    Also, stop being so greedy.

    Recommends
    Negative Outlook
    Disapproves of CEO

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