Accredo Health Reviews

Updated August 26, 2015
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Accredo Health President Frank Sheehy
Frank Sheehy
35 Ratings

100 Employee Reviews

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  1. I have been working at Express Scripts full-time (3 years)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Researcher Analyst/Team Administrator in Altamonte Springs, FL
    Current Employee - Researcher Analyst/Team Administrator in Altamonte Springs, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Accredo Health full-time (More than 3 years)

    Pros

    The flexibility for all Express Scripts employees is great. Career advancement opportunities are plentiful. The paid-time-off package is second to none.

    Cons

    Most people who do not enjoy working for Express Scripts site workload as their complaints. Express Scripts is a demanding fast-paced place to work. That is not a negative trait.

    Advice to Management

    Allow flexibility for those perusing a college education to all departments.Stay consistent on morale boosting initiatives. Follow through on promises to improve the environment.


  2. PCA Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Advocate in Nashville, TN
    Former Employee - Patient Care Advocate in Nashville, TN

    Pros

    You know what to expect at the end of the day.

    Cons

    They expect a lot out of you.


  3. Good, but not great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Stable, work at home, ok pay

    Cons

    Pay not great. Communacation not well


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. PCA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Care Advocate in Indianapolis, IN
    Current Employee - Patient Care Advocate in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great Benefits, Flexibility, work at home

    Cons

    The work load is uneven. Too many chiefs, not enough Indians. Management is unorganized and have no clue how to do their job because they don't even know yours to manage you. Favoritism all day. Inconsistent work load.

    Advice to Management

    Start hiring people as supervisors who know the job of the people who they are going to manage. Stop hiring people based off friendship. Stop playing favoritism. Start looking at the supervisors. And the company as a whole because Accredo has a high turn over rate with employees and insurance companies and patients. Look at yourself in the mirror and fix your own problems before fixing somebody else's and you will be able to see clearer.


  6. Law breakers: Great salary for the area but very stressful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Advocate and SME in Memphis, TN
    Former Employee - Patient Care Advocate and SME in Memphis, TN
    Doesn't Recommend
    Negative Outlook

    I worked at Accredo Health full-time (More than 3 years)

    Pros

    The salary was awesome. In my area the salaries for customer service representatives ranged from 10/hr- 12/hr, but Accredo started me at 14/hr. The work is very repetitive. I would say the work there is stressful but manageable. They also believe in trying to constantly change, modify, and improve processes. This would always cause issues but eventually they would get it right.

    Cons

    If you can not handle stress well, this would not be a good fit for you. If you can handle constant changes this would not be a good fit for you. If you care about deathly ill patients, this would not be a good fit for you. If you have a disability that requires special needs, this would not be a good fit for you. If you do not like "catty" people or "gossiping" people, this would not be a good fit for you. If you expect to be rewarded or recognized for your good work, this would not be a good fit for you. If you know you would deserve a promotion after working there four years with no issues in your past, this would not be a good fit for you.

    Advice to Management

    Stop breaking the law. If an employee is disabled you should work with them and not against them. Although, you know the loop holes to fire someone, does not mean its right to use them. Stop padding employees files if you don't like them personally. Let their work speak for itself. Stop driving away your best employees. Become more organized. Stop gossiping so much. Stop using Human Resources against your employees. Stop telling everyone business. Stop changing procedures with out notifying employees until 2 or 3 days later after the process has changed. Stop breaking the law. I am working on a wrongful termination suite.


  7. HR Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    They have Great benefits and pay.

    Cons

    The Work load is unevenly distributed


  8. Helpful (2)

    Low pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN
    Doesn't Recommend
    Negative Outlook

    I have been working at Accredo Health full-time (More than 5 years)

    Pros

    After working a 10 hour shift you can work overtime to make more money

    Cons

    Low pay, no way of moving up in company, horrible management that shows favoritism to their friends

    Advice to Management

    Supervisors that have many complaints against them need to be looked at or let go


  9. Helpful (1)

    Horrible Company! Run while you can

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Accredo Health full-time

    Pros

    Pay and Meeting coworkers. Off on holiday's and I had a nice shift.

    Cons

    Management is all over the place. They only care about #s. They dont value customers or employees!

    Advice to Management

    Stand up for your employees. Follow s.o.p and not make up false rules as you go


  10. sr. patient client advocate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accredo Health full-time

    Pros

    benefits, Tuition reimbursement , 401k

    Cons

    not many opportunities to move up

    Advice to Management

    have more positions openings


  11. Unstable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN

    Pros

    There were no pros after Express Scripts took over. There were and continue to be massive layoffs at the Memphis campus. This place is best suitable for call center reps, not working professionals. A paycheck is pretty much the only pro if you were hired under Medco and not ES

    Cons

    Better as Accredo before the Medco merger and Express Scripts acquisition. There was no job security after Express Scripts took over. Very Stressful and went home with a migraine almost every day.

    Advice to Management

    Be honest with employees about their job security. Give them the options to look elsewhere and not be blindsided by termination.



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