Accredo Health Reviews

Pros

Good work/life balance, great employee benefits, great relationships with management, employee rewards for good job, room for advancement. Above standard pay. Providing for patients is rewarding.

Cons

Accredo is a specialty mail order pharmacy. Clearing patient referrals for shipment takes time and patience, and is not a one-step process. Very stressful workload sometimes.

Advice to Senior Management

On site management is good at Accredo. Higher management... the ones you never meet in person... need to realize that we are humans, and not robots. We understand you are all about "the numbers", but we need you to understand that we give everything we have.

Pros

Accredo has exelent benefits, bonuses, and above average pay for the type of work done. They also offer the ablity to work from home.

Cons

Accredo has inadequate parking spaces for the amount of employees expected to be on campus at after 10AM and before 5PM. The supervisors are inexprienced or lack understanding of the work done by their subordinates. Lacks understanding and is more sensitive to professional/clinical staff as oppised to Clerical/Administrative staff. Double jeopardy from serving 90 day probation period twice, once with Aerotek and again once hired as an Accredo employee.

Advice to Senior Management

Accredo should promote from within; Cross-Train existing employees; Hire from outside only for trainig exisitng staff for the opportunity of upward mobility/morale.

Pros

Competitive pay
Good benefits
Flexible schedules for most employees
Good office location
Different food vendors
Casual dress code
Worthy service

Cons

Too much work and expectation is too high for employees. Employees do not feel like there is anyone that will speak up for them. Work had been moving to India so employees do not feel secure.

Advice to Senior Management

Managers need to work in office more, instead of working through their blackberry, so they can
support the effort and help. Sr Management needs to make unbias decisions, but it seems they show more support for certain divisions, even interacting with the employees differently. This impacts other employees, making them feel like they are working at a disadvantage because of the division they work for.

Pros

the level of benefits provided

Cons

lack of advancement opportunties provided

Pros

Decent salaries and the company performs well in bad economy

Cons

Merger with Medco brought a degree of chaos, and introduced a ton of bureaucracy that is killing productivity and is very frustrating.

Pros

The best reason I can come up with to work there was the employees that you worked with. (Not the high-level managers though.) The employees made it a more enjoyable place to be at. They definitely would pull together to get the job done.

Cons

Management overall is out of touch with their staff, especially the senior management. They have slowly moved more towards morale-boosting techniques/programs, and missed what the employees were indicating they wanted- better pay raises for the extra work being performed. This has resulted in more dissatifaction among the staff.

Advice to Senior Management

If you want your company to remain successful you must pay your staff accordingly. Great company performance should directly translate into great pay raises for all. The average employee doesn't want a fancy title or a pat on the back in front of others. They come to work to get $$$$, nothing more. Pay closer attention to your annual feedback from the surveys. Giving employees a 3% raise and upping the benefit contribution 3 or 4% isn't giving them a monetary raise. You still have some outstanding employees at your company, their specialty pharmacy experience and professionalism are hard to replace.

Pros

It is a fast paced and growing company, rapidly growing company. It has grown fast, but still maintains some of the feel of a smaller company. In this regard, any ideas on how to make things work better, faster and smarter are truly rewarded.

Cons

Many, many changing priorities. If you want a place that has all systems and processes in place and you have time to really reach long-term goals, this would be a frustrating environment.

Pros

--Great People
--Good Benefits
--Opportunities for advancement

Cons

--Managers are overworked
--Too many meetings
--Too many e-mails

Advice to Senior Management

--Promote life balance (consistent 65 hour weeks are not healthy)

Pros

- Always knowing you are helping your patients is a great feeling.
- Met some wonderful people/co-workers.

Cons

- Doing your job plus the job of someone who either quit or was laid off seems to be the norm.
- Lots of change in leadership and frequent change in direction/shuffling responsibilities around was frustrating.

Advice to Senior Management

Make a plan, stick to the plan and give it time to work before you change direction. Talk to the people who actually do the work (Managers AND non Managers) to gain insight into how your company operates/who does what before you make sweeping changes and then wonder why things are falling through the cracks.

Pros

You will work with good people and you know you are making a difference in the lives of the patients.

Cons

It is a patchwork of many companies. Some uneven implementation has lead to the overall company's vision and purpose to be vague.