Accredo Health Reviews

Pros

People are genuinely concerned about improving the health of the patients, and the company makes a good effort to let employees know how even the most mundane tasks contribute to our success.

Cons

Many times the level of urgency associated with common problems or issues is blown out of proportion, and when everything is an emergency, people get worn out easily.

Advice to Senior Management

Mergers are challenging on everyone. The best thing you can do is be open and honest in your communications with employees, especially regarding the potential for down sizing. Keep up the good communication.

Pros

The pay for the type of work is pretty good. The benefits and the work hours are also great reasons to work here.

Cons

The management could be a little better. Too much micro-management and favoritism for my taste. Too much hiring of friends.

Pros

Pay is good for the level and location, there are other companies that pay less for the same position. Stocks and Bonuses have been good

Cons

Executive and senior management never support their employees, feels like they are more worried about keeping their position in spite of their incompetence that they are not willing to raise their hand or voice to support an employees request, raise, promotion, move, discontent, etc.
Bad decisions in technology lead to waste of time and efforts, like paying many millions of dollars in PEGA when we could have spent the time modernizing or refactoring the current systems on a proven technology.
Different IT departments don't work together, its like war to get something done, everybody trying to make the other slip and fall. Infrastructure executive management makes it the biggest pain to deal with his team and people are allowed to be rude to everybody else.
Too many processes and politics make it for a bad environment. All people that leave always say the same thing, they were tired of politics and process
Location is terrible we can never bring in good it talent because no one wants to move to Memphis TN.

Advice to Senior Management

value your employees and help them succeed, they are not after your job they want to grow with you.

Pros

work family balance
limited yearly bonus, but a bonus
work from home benefit
good office location
IT department has great team - workers support each other
You get a sense of personal pride for helping others

Cons

limited growth potential
limited training opportunities
raises have not been great lately
a lot of the extra benefits are from Medco with limited impact in the south (may be great in NJ)

Advice to Senior Management

Good people are hard to find, you should take care of them.
Perks and promotions to your buddies can only go so far. Eventually they must be able to perform.
People notice things and talk about them; you cannot keep secrets.

Pros

decent benefits; not completely micromanaged but mid mgt has hard time getting decisions from senior mgt

Cons

difficult getting decisions from Medco; now bought out will be worse. Never integrated CCS well

Advice to Senior Management

trust your lower managers to do their jobs and not require permission so often

Pros

People you work with, pay, work at home opportunity,benefits. Training is thorough and trainers available to assist you when you need help.

Cons

Some managers are not qualified and abuse their position. Sometimes supervisors do not respect other employees not from their department.

Advice to Senior Management

Better screening and training for managers. More equal recognition of individual contributions.

Pros

Pay was decent.
Relaxed dress code.
Best coffee machine ever.
I rather enjoy working in huge facilities. Campus was huge.

Cons

Incompetent management.
My direct manager had NO CLUE what the jobs of her staff actually entailed.
No structure whatsoever.

Advice to Senior Management

Do not ask to call meetings on our "perspective" on things if u aren't open to listening anyway.

Pros

Very positive mission. Margin goals of the company align with helping patients. Smart, competent people in most corporate functions and a management team that despite their dis-location tries hard to build a team atmosphere.

Cons

The proposed merger with ESI, if it closes, would destroy the corporate culture of the company. Also, the company has become very functionally organized with some important functions being completely disconnect from the corporate center of the company. Big gap in gap in knowledge, collaboration, engagement and competency between "Medco" and "Accredo" functions.

Advice to Senior Management

It is really a shame about the potential merger. Although it may be rough the current management team appeared to have turned the ship in the right direction.

Pros

Good work/life balance, great employee benefits, great relationships with management, employee rewards for good job, room for advancement. Above standard pay. Providing for patients is rewarding.

Cons

Accredo is a specialty mail order pharmacy. Clearing patient referrals for shipment takes time and patience, and is not a one-step process. Very stressful workload sometimes.

Advice to Senior Management

On site management is good at Accredo. Higher management... the ones you never meet in person... need to realize that we are humans, and not robots. We understand you are all about "the numbers", but we need you to understand that we give everything we have.

Pros

Competitive pay
Good benefits
Flexible schedules for most employees
Good office location
Different food vendors
Casual dress code
Worthy service

Cons

Too much work and expectation is too high for employees. Employees do not feel like there is anyone that will speak up for them. Work had been moving to India so employees do not feel secure.

Advice to Senior Management

Managers need to work in office more, instead of working through their blackberry, so they can
support the effort and help. Sr Management needs to make unbias decisions, but it seems they show more support for certain divisions, even interacting with the employees differently. This impacts other employees, making them feel like they are working at a disadvantage because of the division they work for.