Accretive Health

  www.accretivehealth.com
  www.accretivehealth.com
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Accretive Health Reviews

Updated September 1, 2014
Updated September 1, 2014
214 Reviews
2.9
214 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Emad Rizk
5 Ratings

Review Highlights

Pros
  • Results based promotional track allowing for hard working individuals to excel quickly to higher levels (in 12 reviews)

  • Develop a strong understanding of hosptal revenue cycle and insurance companies (in 10 reviews)


Cons
  • Problems with work/life balance, its definitely a sink or swim mentality (in 8 reviews)

  • Long hours (which is expected), need more involvment from HR and Corporate (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Chicago, IL
    Current Employee - Operations Manager in Chicago, IL

    I have been working at Accretive Health full-time for more than 3 years

    Pros

    I work with a lot of great people and enjoy the non-profit opportunities. I find the work interesting as things change a lot. Enjoy working with customers and designing solutions. Exciting to see the company get back on track after a year+ of distractions.

    Cons

    Experience and job satisfaction varies greatly by the job and supervisor. Although HR remains fairly poor, the company has a lot of bright people. Some managers are difficult to work for. Compensation is okay, but should be better for the amount of work. Promotions can be hard to get as everyone seems to apply for each position.

    Advice to ManagementAdvice

    Continue to replace poor managers with qualified people. Massive improvement over the past year in many areas. Nice job on IT upgrades and growth; now focus on HR so we can consistently bring in the people we need and give everyone the same, positive, experience.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    All around a good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Accretive Health full-time for more than a year

    Pros

    Upper management believes employees are their biggest asset and listens to their needs
    Upper management transparency as to where the company is going
    Provide training to help you excel in your job
    Flexible hours
    Great location downtown
    Can move withing the organization

    Cons

    Company in transition
    Pay scale could be better
    Company struggling with how to market itself and still trying to overcome problems with the previous management group

    Advice to ManagementAdvice

    Doing a great job of turning the ship around,

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Mixed Messages are often received regarding growth and salary opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Accretive Health full-time for more than 5 years

    Pros

    Senior Management is trying to turn around the unbalanced intra-structure. The flexibility of not always having to be physically in an office is great and allows for stronger productivity.

    Cons

    Positions are created for new hires without giving any opportunity to current employees for the new positions. Inconsistent messages are given regarding growth tracks and salaries. Agree with another review if you know the right people you will do better.

    Advice to ManagementAdvice

    Salary banding was a great start at leveling out what prior senior leadership had done, however, the banding for salary levels should be shared. Too much is relied on direct managers sharing accurate data and that is not always happening. There is no way to know what the salary range is for a given position and where you fall within it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Administrative  in  Chicago, IL
    Current Employee - IT Administrative in Chicago, IL

    I have been working at Accretive Health full-time for more than 3 years

    Pros

    i) IT is going in right direction but needs more co-ordination
    ii) Great benefits, competitive pay and benefits.

    Cons

    i) Crappy HR, bad at sending out communications.
    ii) Some of the managers are not so good

    Advice to ManagementAdvice

    i) Improve HR

    Recommends
    No opinion of CEO
  6.  

    Good pay - Poor Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Lead  in  Chicago, IL
    Current Employee - Operations Lead in Chicago, IL

    I have been working at Accretive Health full-time for more than a year

    Pros

    Pay is good if you are willing to work for it.

    Cons

    Most senior leadership seems to miss the pulse of both the front line employess - as well as hospital leadership. HR is non existent

    Advice to ManagementAdvice

    Follow through on your promises as what is being said is exciting. People here have become jaded with promises though.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Unprofessional work environment, useless mid-level management, and completely unethical

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Accretive Health full-time

    Pros

    They offer a fair benefits package.

    Cons

    - Compensation is below industry standards
    - Mid-level managers do very little to build a rapport with associates. Don't expect your supervisor to speak to you unless they need something. With that said, don't expect them to say hello or acknowledge you in the hallway or break room.
    - Expect to work under hostile conditions, managers and coordinators are allowed/expected to send threats and if you dare to complain to HR then expect a full out war.
    - Most employees are uneducated and have no previous professional work experience which makes the office environment extremely unprofessional and catty. Management encourages this type of behavior thinking that "friendly competition" will motivate (intimidate) employees to work harder
    - There is a lot of turnover. The good managers that we've had have moved on - while the rest of the dolts have stayed and unfortunately have been promoted.
    - The company culture is set up, so that you can only specialize in one specific area which makes it impossible to diversify your scope of knowledge therefore making it difficult to move onto a new job that would require you to know multiple areas of billing
    - Expect little to no training. Management doesn't train anyone - they will only manage you. Coordinators will not train you unless they like you and they will lie to management saying they've trained you to get you in trouble.

    Advice to ManagementAdvice

    Please hire professional managers with degrees related to healthcare management or business. Consider doing drug screening on current and future employees - it would be one way to "trim the fat." Please hold coordinators more responsible for their subordinates training. Please force the coordinators to get additional training and education. Most of the coordinators are great billers but horrible at training and managing a small group.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Has internal challenges due to being disconnected with their clients and market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Chicago, IL
    Former Employee - Director in Chicago, IL

    I worked at Accretive Health full-time for more than 5 years

    Pros

    Pays well in the industry. Works with some major health systems in the country

    Cons

    Leadership tends to have limited experience in the industry and sets expectations with the clients without understanding the clients challenges. Employees are expected to work long hours and if traveling, 80% travel -

    Advice to ManagementAdvice

    Get leadership that has experience and credentials. Those that did left shortly after the IPO.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    PAS (Physician Advisory Services)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physician Advisor
    Current Employee - Physician Advisor

    I have been working at Accretive Health full-time

    Pros

    Flexible schedule (can work from home on some days). Employees are generally quite talented. Great central location.

    Cons

    Management is insanely rude and doesn't care about employee morale. The department doesn't provide adequate training (it's a sink or swim environment). Quality of services is not a priority- only revenue. Although none of the jobs are commision based, it certainly feels that way as it's such a "productivity" based culture and you must meet daily/weekly quotas or get ready to be threatened with termination. Bonuses and raises are promised for individuals who "put in the extra mile" but that rarely happens. This company/dept has high employee turnover b/c of all the issues and is very unstable. Most employees are jumping ship as soon as they find a better job. The rest who are still here (who haven't landed a another job yet) are getting pretty beat down by all the politics and are extremely unhappy.

    Advice to ManagementAdvice

    Value your employees and take care of them, or else the company will collapse even faster.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Accretive Health full-time

    Pros

    Fun coworkers, independent work atmosphere

    Cons

    Unreasonable expectations, constant changes in protocols, disrespectful management

    Advice to ManagementAdvice

    Talk to people like human beings, aim for some stability with expectations and rules

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Consulting firm with no direction that continues to anger clients and employees. Greed is never a good thing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Operations Lead
    Former Employee - Senior Operations Lead

    I worked at Accretive Health full-time for more than a year

    Pros

    Good salary, learn a ton in excel, get to be a "consultant" for a bit and learn that lifestyle.

    Cons

    Terrible company communication, management, leadership. Selfish company concerned about short term profits which is evident in the fact that no hospitals resign agreements. Company promises bonus and doesn't deliver.

    Advice to ManagementAdvice

    Figure out how to manage revenue before becoming a revenue management consulting firm. Get listed on the stock exchange again.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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