Accretive Health

  www.accretivehealth.com
  www.accretivehealth.com
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Accretive Health Reviews

Updated September 1, 2014
Updated September 1, 2014
214 Reviews
2.9
214 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Emad Rizk
5 Ratings

Review Highlights

Pros
  • Results based promotional track allowing for hard working individuals to excel quickly to higher levels (in 12 reviews)

  • Develop a strong understanding of hosptal revenue cycle and insurance companies (in 10 reviews)


Cons
  • Problems with work/life balance, its definitely a sink or swim mentality (in 8 reviews)

  • Long hours (which is expected), need more involvment from HR and Corporate (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Place To Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Accretive Health full-time for more than a year

    Pros

    Interesting Projects, Great Workforce and Smart People.

    Cons

    Hectic and Very Tight Schedules A Bit Challenging At Times.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Hard Working Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Accretive Health full-time

    Pros

    Everyone works extremely hard and is rewarded for hard work

    Cons

    Consistently work 60+ hours per week. No work life balance

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    My Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PAS Operations Lead  in  Chicago, IL
    Former Employee - PAS Operations Lead in Chicago, IL

    I worked at Accretive Health full-time for more than 3 years

    Pros

    - Teaches you how to be a "shark"
    - Long, tough days, prepare you for anything you might experience in the future
    - Young teams where you can make great friends
    - "Wild West", they don't have SOP's or best practices for a lot of what they do, they just throw something together as the client requests, lots of room to be seen
    - Little interaction with management (both pro and con) allows you the freedom to build your own "technique" for your job
    - Physician team is wonderful and will take you in as their own children (again, PAS Ops Leads are young 22-27)
    - Opportunity to cross-over to Revenue Cycle Team
    - Recruiters know this is a tough "sink or swim" environment and therefore will seek you out after about 1.5 years with AH.

    Cons

    - Fear based motivation
    - Bonuses not paid according to performance
    - Promotions not awarded based on performance
    - Unrealistic expectations/metrics (created by management that has little interaction with employee and therefore would not understand appropriate measurements)
    - No training
    - High Turnover in management makes it hard to get a promotion because you're continually having to introduce yourself to a new manager

    Advice to ManagementAdvice

    Listen. Listen without jusgement. Open your door to your team. USE the feedback & constructive criticism given my current and past employees. Accept that humans make mistakes and learn from your mistakes and/or lawsuits.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Started as an ops lead, promoted to senior lead after one year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Accretive Health full-time for more than a year

    Pros

    Given lots of responsibility as a new hire. High expectations but fast career growth potential.

    Cons

    Compensation. Relocation requirements. Work life balance.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Lots of autonomy and responsibility; does not pay competitively

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Accretive Health

    Pros

    Autonomy, lots of responsibility given to young operators, highly talented workforce, satisfying to be able to contribute on client sites.

    Cons

    Not the merit-based company it purports to being. Huge divide between client sites and headquarters. Work-life balance is poor. Difficult to network and make connections. 2012 performance reviews not communicated until mid-April; bonuses not paid til May.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Ridiculous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant  in  Chicago, IL
    Former Employee - Senior Consultant in Chicago, IL

    I worked at Accretive Health full-time for more than 3 years

    Pros

    Decent benefits, salary is barely competitive

    Cons

    Little to no communication, constant drive for the almighty $$, no regard or respect for employees whatsoever.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Bad Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ops Lead
    Former Employee - Ops Lead

    I worked at Accretive Health full-time for more than a year

    Pros

    Salary
    Depending on the client/site you can have amazing managers.

    Cons

    HR at Corp is awful. They have no clue what is going on out at the sites. Promotions are only given once a year. (If you start in June you have to wait 1.5 years to even have a chance at a promotion).

    Advice to ManagementAdvice

    Shed everyone related to the start of the company to save it. Create a more stable growth platform and give better support to your sites with increasing IT resources.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Good experience given to employees. Hard culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Lead  in  Chicago, IL
    Current Employee - Operations Lead in Chicago, IL

    I have been working at Accretive Health full-time for more than a year

    Pros

    Decent pay
    Surrounded by good employees

    Cons

    Unorganized, No Structure, 60 Hour Work weeks

    Advice to ManagementAdvice

    Establish a company with order and operating flow. Limit the bad publicity as best as possible.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Very focused, confident, and employee friendly work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physician Advisor  in  Chicago, IL
    Current Employee - Physician Advisor in Chicago, IL

    I have been working at Accretive Health full-time for less than a year

    Pros

    Company is growing by leaps and bounds with management that has the potential for success.

    Cons

    Limited opportunity for professional advancement

    Advice to ManagementAdvice

    Open upward mobility options to current employees

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Company manages by fear and intimidation. Nepotism is the company mantra.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Kalamazoo, MI
    Current Employee - Anonymous Employee in Kalamazoo, MI

    I have been working at Accretive Health full-time for more than 3 years

    Pros

    A paycheck, that's about it.

    Cons

    Seems as if Accretive is preparing to outsource entire operation center to India. There is no actual way to meet management's expectation of work production. There are no bonus programs, incentive or any motivation for lower level employees to meet their metrics except the fear of losing their job. The employees that work pre-registration, insurance verification and customer service are the backbone of the company - there would be no Accretive without us, but we are not respected, appreciated or valued. Micromanagement is rampant and ineffective - we are adults and expect to be treated as thus. Company policy is a "case by case" basis - if you are well-liked by your team lead you will be allowed to break the rules whenever you wish. If you are not a "teachers pet" you are written up for any number of insignificant and unproven offenses. Management is very young and inexperienced with no management or human resource skills. The Kalamazoo office is a complete and utter mess.

    Advice to ManagementAdvice

    It would be nice to see team leads and management hired that was not 20 years old and just out of college - more mature people with an old-school work ethic and life experience would be a huge improvement. The management in place now operates exactly like a high school clique or a college sorority, if you are not with the "in" crowd there is little or no chance of promotion or advancement no matter how qualified you might be. Treat your employees with respect, dignity and appreciation instead of intimidation and ridicule. Quit hiring your friends and family that have no skillset to do the job, promote from within the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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