Accruent Reviews

Updated April 23, 2015
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3.3
125 Reviews
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Accruent CEO Mark Friedman
Mark Friedman
93 Ratings

Pros
  • Break room is great with fun games (in 11 reviews)

  • Growing company with potential to become a player in IWMS market (in 10 reviews)

Cons
  • No 401K matching and the food offered is often out (in 11 reviews)

  • No 401k matching, they say that the "little" bonus you get makes up for no (in 11 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (3)

    Great Culture and Growing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Accruent full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Culture is solid. Accruent leadership utilizes many principals found in Patrick Lencioni books. Personal growth of the people within the company is also very important however it is primarily focused on folks within in Austin and I don't see it as much in other locations.

    Cons

    Growth by acquisition comes with it's challenges in maintaining and ensuring those new personnel are engrained in the new culture yet still maintain the best parts of their existing culture. Work is being done on market based pay as well however it isn't quite there (but heading in the right direction)

    Advice to Management

    Provide more autonomy to ground troops and listen to them and what they have to say. Let them skin their knees more and support them and encourage them to try and emphasize mistakes are fine. We will grow faster as a company.

  2. Helpful (1)

    Support Team Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Team Lead in Austin, TX
    Current Employee - Support Team Lead in Austin, TX

    I have been working at Accruent full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, Open PTO, Caring Managers, Advancement Opportunities

    Cons

    Understaffed, A lot of Restructure, Ambiguous Goals

    Advice to Management

    Provide clear direction to employees on the goals of the role.

  3. Good first job but then go somewhere else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Professional Services in Austin, TX
    Former Employee - Professional Services in Austin, TX

    I worked at Accruent full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    they hire generally smart people and have a merit-based reward system. The products are all fairly sound and they have lofty goals.

    Cons

    Accruent pays under market value. They have a lot of products and are fairly cut throat with their clients. The pyramid is very heavily geared toward kids fresh out of college so finding someone to get help from can be tough.

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  5. Helpful (4)

    An amazing culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance Engineer in Austin, TX
    Current Employee - Quality Assurance Engineer in Austin, TX

    I have been working at Accruent full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - Accruent has some of the smartest people in IWMS making sure our software is great.
    - The day to day culture is really nice.
    - I am a big fan of the YouEarnedIt and PluralSight initiatives.

    Cons

    - Super old tech stacks on the majority of the products they sell and maintain... Embarrassingly old
    - Some of the acquisitions have been brutal and put a really sour taste in my mouth.

  6. Helpful (2)

    Fast growing company with some growing pains.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Accruent full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Transparent financials and attempt at horizontal structure.

    Cons

    Company executives can seem disingenuous.

    Advice to Management

    Encourage better communication between departments.

  7. Helpful (6)

    Fast paced environment filled with lots of smart engaged people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Accruent full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The recent Talent Strategy changes are exciting and a big step forward. The Services and Products groups seem to be heading in the right direction. People care and are focused on doing things the right way. Politics in general are pretty low. Nice space and location.

    Cons

    Too many products with duplicate functionality and immature feature sets. Too many meetings for procedure's sake.

    Advice to Management

    Recent changes are goodness. Now develop a Product Strategy which customers and employees get excited about.

  8. Helpful (3)

    If the only good thing about a place is break room...it's not a good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Associate in Austin, TX
    Current Employee - Software Associate in Austin, TX

    I have been working at Accruent full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They hire low experience people so this is great if you don't have experience.
    other than that - Break room!!! great fruit and drinks. and coffee!

    Cons

    technology is from 1993. really. 1993.
    the developers are nice people but with no experience so the software looks like a monster that every change takes 2 weeks.

    Advice to Management

    Get rid of those managers that don't know how to write code.
    bring senior developers that would turn around the technology stack.
    stop pushing for positive glassdoor reviews. it's pathetic.

  9. Good place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Accruent full-time (More than 3 years)

    Negative Outlook
    No opinion of CEO
    Negative Outlook
    No opinion of CEO

    Pros

    Plenty of opportunities for high potential, low experience individuals

    Cons

    They tout the ability to advance within the company but they move people laterally all the time which stunts their growth.

    Advice to Management

    Be more transparent when it comes to promotions and direction of the company.

  10. Helpful (4)

    Great company to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in Austin, TX
    Former Employee - Engineer in Austin, TX

    I worked at Accruent

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Friendly work place and relax environment. The people that work here are bright and hard workers. Promotions and raises are based on merit so if you excel at your job, you will get rewarded. Open PTO policy is a plus.

    Cons

    Below average pay but that is hopefully getting remediated

    Advice to Management

    Keep doing what you're doing.

  11. Helpful (1)

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Accruent full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    They are working on the culture and values so, hopefully that might change things. Benefits are getting better.

    Cons

    Management, Lots of growing pains, Commission structure is set so very few actually make money since quotas are out of reach for most.

    Advice to Management

    Fix the sales team...Commissions are set so very few actually make money since most people do not obtain the quota.

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