Ace Cash Express

  www.acecashexpress.com
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Ace Cash Express Reviews

Updated Jul 25, 2014

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All Employees Current Employees Only

2.8 88 reviews

62% Approve of the CEO

Ace Cash Express Chairman, President, and CEO Jay B. Shipowitz

Jay B. Shipowitz

(45 ratings)

40% of employees recommend this company to a friend

Review Highlights

Pros
  • Incentives are good pay is okay(in 5 reviews)

  • benefits, employee appreciation once a month including free pizza(in 3 reviews)


Cons
  • Absolutely no work/life balance(in 4 reviews)

  • No breaks, not allowed to leave for lunch(in 3 reviews)

88 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Room to grow...if you're ready to work for it.

    Anonymous Employee (Current Employee) Irving, TX

    ProsLots of room to advance if you are willing to work hard / smart. Management overall is outstanding. I have enjoyed my many years at ACE very much.

    ConsOccasionally there are organizational changes. While these types of changes are a normal part of a growing and successful business they do cause conflicts and disorganization that can be challenging at times.

    Advice to Senior ManagementThank you for your continued support and leadership.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Not bad for short term only.

    Center Manager (Former Employee) Forestville, MD

    ProsGood hours, decent pay for the amount of experience necessary, good training. You may get a good amount of free time during certain parts of the day, where you can study or catch up on other things.

    ConsThey move you from location to location a lot. Can be very dangerous depending on where they put you. One store was robed on a weekly basis. Not much room for advancement. Have to deal with extremely rude customers on a daily basis.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Truly enjoy the work experience.

    Travel Manager (Current Employee) Pittsburgh, PA

    ProsI really enjoyed working here because I get to talk to a variety of people. I really felt like I was helping someone who really needed it.

    ConsLong working hours, very demanding job.

    Advice to Senior ManagementYour internal customers (workers) are just as important as your external customers.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Satisfied so far but won't be able to stay for too long

    Anonymous Employee (Current Employee) Irving, TX

    ProsWork from home option, good learning platform, very nice and helpful people

    ConsToo many changes in the organization. Teams change all the time.
    Payday Loan Industry - not the best industry to work in. A lot of scrutiny from the government.

    Advice to Senior ManagementHire more creative people

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Service associate

    Anonymous Employee (Current Employee)

    ProsIncentives are good pay is okay

    ConsWorking in poorer areas,, sometimes sales gets stressful

    Advice to Senior ManagementConsider looking for better areas

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Was a franchise no longer owned by corporate

    Center Manager (Former Employee) Cleveland, OH

    ProsGreat customer service skills loved the interaction with our customers. Very busy easy job

    ConsNo insurance no paid holidays

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Was threatened by my DM that I would lose my job because I was sick (with a note) and missed one day of work in a year!

    Center Manager (Former Employee) Plano, TX

    ProsThe customers were nice and you built up a relationship

    Cons10 to 13 hour days and you are locked in. No breaks, not allowed to leave

    Advice to Senior ManagementDon't threaten your employees, they will find work elsewhere

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Worst Company to work for

    Center Manager (Current Employee) Pantego, TX

    Prosits good experience and the management level training looks good on a resume and there are alot of skills you can learn from working here and the company also offers pretty good benefits.

    Consthey expect so much out of you and pay you like a burger flipper but still expect management level results for chicken feed. long long shifts 12 hours per day and its impossible for them to stay staffed because of their high turnover rate

    Advice to Senior Managementcare about jr level management

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    They don't value the employees hard work.

    Center Manager (Former Employee) Compton, CA

    ProsI wouldn't recommend this company for employment.

    ConsTo kiss ass to the supervisors

    Advice to Senior ManagementNeed to star cleaning the people that work in the main office.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    It is great oppurtunity

    Store Manager (Current Employee) Atlanta, GA

    ProsThe skills acquired on this job are wonderful building blocks for any aspiring professional. It is also a great working environment.

    ConsDue to the high volume of customers, we often times stand on our feet for hours at time. Many associates work with no supervision.

    Advice to Senior ManagementIt would be great if every center had at least two people working at all times.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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