Ace Cash Express

  www.acecashexpress.com
  www.acecashexpress.com

Ace Cash Express Reviews

Updated December 8, 2014
Updated December 8, 2014
102 Reviews
3.0
102 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ace Cash Express Chairman, President, and CEO Jay B. Shipowitz
Jay B. Shipowitz
53 Ratings

Review Highlights

Pros
  • Incentives are good pay is okay (in 6 reviews)

  • benefits, employee appreciation once a month including free pizza (in 3 reviews)


Cons
  • pay, advancement, promotions, leadership, work-life balance (in 5 reviews)

  • They do not pay enough to keep anyone that is worth working for this company so you are forced to work long hours with no brakes (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Cash Express

    Pros

    Great Pay with not a lot of workl

    Cons

    Long Hours, so it can get boring

    Advice to ManagementAdvice

    More people during shifts

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Experience, great pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Cash Express

    Pros

    Experience in banking and financial. Nice co-workers, great pay, great hours.

    Cons

    Can't leave until you are off. No breaks. Sometimes the manager is hard to get in contact with.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    love working there!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aasociate in Houston, TX
    Current Employee - Aasociate in Houston, TX

    I have been working at Ace Cash Express full-time (less than an year)

    Pros

    the schedule is great, you get to work at your own pace

    Cons

    it gets a little slow sometimes and it can get pretty boring

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    I had a great learning experience working with the company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Cash Express

    Pros

    I feel I would bring a positive congratulations ed to the company and gain all the knowledge of my job very independent self motivated ready to learn

    Cons

    I love challenges they make me who I am today

  6.  

    Unless you are desperate, stay clear.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Manager in Tacoma, WA
    Former Employee - Center Manager in Tacoma, WA

    I worked at Ace Cash Express full-time (more than an year)

    Pros

    Good experience, kind of an eye opener to the real world around you if you've lived a sheltered life, a lot of down time if you work at a slow branch,

    Cons

    Poor training, BAD upper management, no scheduled breaks and if you work at a busy branch you don't get 5 minutes to yourself. A lot of expectations for employees with little compensation. Get thrown under the bus by upper management.

    Advice to ManagementAdvice

    Train the trainers. Take a good hard look at your upper management, they are sleazy, two faced, self serving, non trustworthy people. Including Human Resources.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    good experience to build up your resume

    • Work/Life Balance
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Cash Express full-time

    Pros

    Loved the managers they don't only worry about what is to be done but are there for you to help you and train you to be able to excel at doing your job.

    Cons

    Advancement is rare and the people in the collections department are very unprofessional in the building and in the parking lot having intercourse everywhere the managers can't see them.

  8.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager in Philadelphia, PA
    Current Employee - District Manager in Philadelphia, PA

    I have been working at Ace Cash Express full-time (more than an year)

    Pros

    RVP is a true leader. He takes ownership in the business. Great pay and bonuses.

    Cons

    A lot of traveling. But it's all reimbursed.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Okay, decent job for a college student.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Associate in Moreno Valley, CA
    Former Employee - Service Associate in Moreno Valley, CA

    I worked at Ace Cash Express full-time (more than an year)

    Pros

    35-38 hours a week, health insurance, vision, dental, 401K, paid vacation, floating holidays.

    Cons

    Ridiculous instability of location; driving around center to center for each shift (no mileage being reimbursed), long hours by yourself dealing with rude nasty crowds.

    Advice to ManagementAdvice

    Would be a great company to work for if upper management was more appreciative of all the hard work their employees do for this company and its goals set for us as associates.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Center Manager

    Current Employee - Center Manager
    Current Employee - Center Manager

    I have been working at Ace Cash Express full-time (more than 3 years)

    Pros

    work helps build great customer service and great sales practices, has gotten better benefits for health care

    Cons

    time off policies are strict, scheduling in general is difficult, salary is left to be desired

    No opinion of CEO
  11.  

    employees should get higher pay for the amount of work load they do and amount of danger they are in.

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Cash Express

    Pros

    Pay is okay. Start off between $10-10.50 which is Decent. Tattoos can be visible. Business casual.

    Cons

    Raises are ridiculous. It could be even .2 cents depending on your DM. Work load is constantly increasing. Never feel appreciated. They want more and more. They complain why people don't pay off their loans. Blaming us that we arent doing our jobs. Well geeze maybe your targeting the wrong community and wrong working class. Company is all about money and don't really care about the working ants below. Which explains why there is no lunch hour 'to take a break', why office is ALWAYS open, and why it's open late hours. It's a dangerous field so why have it open so late? Oh yea... money.

    Advice to ManagementAdvice

    Work a day or two in our shoes. And if you have, stop forgetting what it's like. Also if you know we can get robbed, kidnapped, held hostage etc why have us close so late? Why have only one person opening/closing? Simple things like that actually shows how much 'management' care.

Work at Ace Cash Express? Share Your Experiences

Ace Cash Express

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.