Ace Cash Express

www.acecashexpress.com
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Ace Cash Express Reviews

Updated February 26, 2015
Updated February 26, 2015
110 Reviews
2.9
110 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ace Cash Express Chairman, President, and CEO Jay B. Shipowitz
Jay B. Shipowitz
56 Ratings

Review Highlights

Pros
  • Incentives are good pay is okay (in 6 reviews)

  • benefits, employee appreciation once a month including free pizza (in 3 reviews)


Cons
  • pay, advancement, promotions, leadership, work-life balance (in 5 reviews)

  • They do not pay enough to keep anyone that is worth working for this company so you are forced to work long hours with no brakes (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    gained experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Cash Express

    Pros

    personal growth, extra money, opportunities, hours, co workers

    Cons

    work-life balance, leadership, honesty, calls, secret shops

    Advice to ManagementAdvice

    better training

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Be ready to take the heat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Conroe, TX
    Current Employee - Customer Service Representative in Conroe, TX

    I have been working at Ace Cash Express full-time (more than a year)

    Pros

    Pays a little over minimum wage, with less responsibility, overtime is not feared.

    Cons

    Management doesn't like lifting a finger, but wants to make you work Saturdays and Sundays every week so they could have off, store closes at 8 (even though it is SO slow between 6-8)

    Advice to ManagementAdvice

    Get more GOOD employees, and stop hiring random people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Cash Cash

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floating Center Manager/Teller in Youngstown, OH
    Current Employee - Floating Center Manager/Teller in Youngstown, OH

    I have been working at Ace Cash Express

    Pros

    We work longer hours so you get three day off most weeks

    Cons

    Once you're in the cage you can't leave

    Advice to ManagementAdvice

    Care more about your employees

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Be very flexible and robotic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Manager in Greensboro, NC
    Current Employee - Center Manager in Greensboro, NC

    I have been working at Ace Cash Express full-time (more than 3 years)

    Pros

    Good hours
    Ok money
    Easy job

    Cons

    Pressure to make goals
    Constantly compared to other emloyees.
    Long days

    Advice to ManagementAdvice

    Better training
    An ace handbook created would be helpful

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Didn't like !

    Former Employee - Customer Service Representative in Memphis, TN
    Former Employee - Customer Service Representative in Memphis, TN

    I worked at Ace Cash Express full-time (less than a year)

    Pros

    Office Type Setting , Business casual

    Cons

    Need more than one person opening an closing , invest in surveillance

    Advice to ManagementAdvice

    More organization

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Cash Express

    Pros

    Full time great experience easy work

    Cons

    More employee working at a time

  8.  

    Ace Cash Depress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Cash Express full-time

    Pros

    They do not care about there employee's.

    Cons

    You have to poor at a poor looking environment. People seem unprofessional. Executives/managers do not care about you. They do not appreciate your hard work.

    Advice to ManagementAdvice

    Be nice to your people. Invest money in your employee. Do not fire or layoff employers because your trying to
    save your bonus checks. This company looses a lot of good people for selfish reasons.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Cash Express

    Pros

    Great Pay with not a lot of workl

    Cons

    Long Hours, so it can get boring

    Advice to ManagementAdvice

    More people during shifts

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Experience, great pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Cash Express

    Pros

    Experience in banking and financial. Nice co-workers, great pay, great hours.

    Cons

    Can't leave until you are off. No breaks. Sometimes the manager is hard to get in contact with.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    love working there!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aasociate in Houston, TX
    Current Employee - Aasociate in Houston, TX

    I have been working at Ace Cash Express full-time (less than a year)

    Pros

    the schedule is great, you get to work at your own pace

    Cons

    it gets a little slow sometimes and it can get pretty boring

    Recommends
    Neutral Outlook
    Approves of CEO

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