Ace Cash Express

  www.acecashexpress.com
  www.acecashexpress.com

Ace Cash Express Reviews

Updated November 8, 2014
Updated November 8, 2014
100 Reviews
3.0
100 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ace Cash Express Chairman, President, and CEO Jay B. Shipowitz
Jay B. Shipowitz
52 Ratings

Review Highlights

Pros
  • Incentives are good pay is okay (in 6 reviews)

  • benefits, employee appreciation once a month including free pizza (in 3 reviews)


Cons
  • pay, advancement, promotions, leadership, work-life balance (in 5 reviews)

  • They do not pay enough to keep anyone that is worth working for this company so you are forced to work long hours with no brakes (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    love working there!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aasociate in Houston, TX
    Current Employee - Aasociate in Houston, TX

    I have been working at Ace Cash Express full-time (less than an year)

    Pros

    the schedule is great, you get to work at your own pace

    Cons

    it gets a little slow sometimes and it can get pretty boring

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    I had a great learning experience working with the company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Cash Express

    Pros

    I feel I would bring a positive congratulations ed to the company and gain all the knowledge of my job very independent self motivated ready to learn

    Cons

    I love challenges they make me who I am today

  3.  

    Unless you are desperate, stay clear.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Manager in Tacoma, WA
    Former Employee - Center Manager in Tacoma, WA

    I worked at Ace Cash Express full-time (more than an year)

    Pros

    Good experience, kind of an eye opener to the real world around you if you've lived a sheltered life, a lot of down time if you work at a slow branch,

    Cons

    Poor training, BAD upper management, no scheduled breaks and if you work at a busy branch you don't get 5 minutes to yourself. A lot of expectations for employees with little compensation. Get thrown under the bus by upper management.

    Advice to ManagementAdvice

    Train the trainers. Take a good hard look at your upper management, they are sleazy, two faced, self serving, non trustworthy people. Including Human Resources.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    good experience to build up your resume

    • Work/Life Balance
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Cash Express full-time

    Pros

    Loved the managers they don't only worry about what is to be done but are there for you to help you and train you to be able to excel at doing your job.

    Cons

    Advancement is rare and the people in the collections department are very unprofessional in the building and in the parking lot having intercourse everywhere the managers can't see them.

  6.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager in Philadelphia, PA
    Current Employee - District Manager in Philadelphia, PA

    I have been working at Ace Cash Express full-time (more than an year)

    Pros

    RVP is a true leader. He takes ownership in the business. Great pay and bonuses.

    Cons

    A lot of traveling. But it's all reimbursed.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Center Manager

    Current Employee - Center Manager
    Current Employee - Center Manager

    I have been working at Ace Cash Express full-time (more than 3 years)

    Pros

    work helps build great customer service and great sales practices, has gotten better benefits for health care

    Cons

    time off policies are strict, scheduling in general is difficult, salary is left to be desired

    No opinion of CEO
  8.  

    Okay, decent job for a college student.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Associate in Moreno Valley, CA
    Former Employee - Service Associate in Moreno Valley, CA

    I worked at Ace Cash Express full-time (more than an year)

    Pros

    35-38 hours a week, health insurance, vision, dental, 401K, paid vacation, floating holidays.

    Cons

    Ridiculous instability of location; driving around center to center for each shift (no mileage being reimbursed), long hours by yourself dealing with rude nasty crowds.

    Advice to ManagementAdvice

    Would be a great company to work for if upper management was more appreciative of all the hard work their employees do for this company and its goals set for us as associates.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Center Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Manager in Lubbock, TX
    Current Employee - Center Manager in Lubbock, TX

    I have been working at Ace Cash Express full-time (more than 3 years)

    Pros

    Helps develop customer service experience, learn loan processing requirements, cash management skills....etc

    Cons

    Lose PTO is not used, cannot leave center once you enter, usually work independently

    Advice to ManagementAdvice

    Change scheduling system, Pay college graduates more, and offer better incentives

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Opportinites are endless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager
    Current Employee - District Manager

    I have been working at Ace Cash Express full-time

    Pros

    Great flexibility, evolving culture, becoming a true leader in the industry

    Cons

    Slow pace to change with technology, safety/alarm issues

    Advice to ManagementAdvice

    Headed in the right direction

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Leadership lacks integrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President
    Former Employee - Vice President

    I worked at Ace Cash Express full-time (more than 5 years)

    Pros

    Good pay and bonuses when you get them

    Cons

    Lack of integrity from the top down

    Advice to ManagementAdvice

    Start living your principles

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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