Ace Cash Express

  www.acecashexpress.com
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Ace Cash Express Reviews

Updated August 20, 2014
Updated August 20, 2014
91 Reviews

2.8
91 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ace Cash Express Chairman, President, and CEO Jay B. Shipowitz
Jay B. Shipowitz
47 Ratings

Review Highlights

Pros
  • Incentives are good pay is okay (in 5 reviews)

  • benefits, employee appreciation once a month including free pizza (in 3 reviews)


Cons
  • Absolutely no work/life balance (in 4 reviews)

  • No breaks, not allowed to leave for lunch (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Opportinites are endless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager
    Current Employee - District Manager

    Pros

    Great flexibility, evolving culture, becoming a true leader in the industry

    Cons

    Slow pace to change with technology, safety/alarm issues

    Advice to ManagementAdvice

    Headed in the right direction

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Room to grow...if you're ready to work for it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Irving, TX
    Current Employee - Anonymous Employee in Irving, TX

    Pros

    Lots of room to advance if you are willing to work hard / smart. Management overall is outstanding. I have enjoyed my many years at ACE very much.

    Cons

    Occasionally there are organizational changes. While these types of changes are a normal part of a growing and successful business they do cause conflicts and disorganization that can be challenging at times.

    Advice to ManagementAdvice

    Thank you for your continued support and leadership.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Truly enjoy the work experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Manager  in  Pittsburgh, PA
    Current Employee - Travel Manager in Pittsburgh, PA

    Pros

    I really enjoyed working here because I get to talk to a variety of people. I really felt like I was helping someone who really needed it.

    Cons

    Long working hours, very demanding job.

    Advice to ManagementAdvice

    Your internal customers (workers) are just as important as your external customers.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    I enjoy working at Ace Cash Express.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Manager  in  Lewisville, TX
    Current Employee - Center Manager in Lewisville, TX

    Pros

    Laid back, great environment and an easy job.

    Cons

    There is no specified lunch break.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Loved this team - great, collaborative environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Irving, TX
    Current Employee - Anonymous Employee in Irving, TX

    Pros

    Some of the best people I've ever worked with! Intelligent people with great business savvy. Leadership for my area was wonderful! Manager was very forward-thinking. Great emphasis on work-life balance and innovation/new ideas.

    Cons

    Unfortunately, company-wide layoff came and many on my team were let go. Many were new hires. Surprised about change in direction, but it happens.

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    VP's need to open their eyes

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The company means well. They do a lot of charity work and allows employees to volunteer. They also try very hard to appreciate their employees.

    Cons

    The People that are given too much Power and are on Power Trips and Upper Mgmt won't do anything about it!!!

    Advice to ManagementAdvice

    If a VP is only responsible for 6 employees and hires/fires employees every 6 months....I would take a look...a real hard look at HER! She belittles her employees so she feels better about herself! I know that no one else in VP position that acts like her, why would you want someone like HER to work for a company like ACE???

  8. 1 person found this helpful  

    Smart company willing to listen to employees and on the cutting edge of the industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Marketing Manager  in  Irving, TX
    Current Employee - Marketing Manager in Irving, TX

    Pros

    Great benefits, Good work life balance, Employee Recognition, Cutting edge, Employee focused, good management, Good leadership, good salary, clear goals, clear direction,

    Cons

    Friends and Family judge Reputation of the industry, IT team is overwhelmed, difficult to get IT projects done, management communication could improve.

    Advice to ManagementAdvice

    Continue to focus on employees and employee recognition, more communication to the employees to motivate everyone to want to do a great job for ACE.

    Recommends
    Approves of CEO
  9.  

    I LOVE MY JOB!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Center Manager  in  Dallas, TX
    Current Employee - Center Manager in Dallas, TX

    Pros

    -Independent
    -Great field of work
    -Great pay and benefits
    -Potential growth
    -You gain tons of experience
    -Great environment

    Cons

    -Sometimes stores get busy and your alone
    -Constant reminds about sales and buybacks for loans

    Advice to ManagementAdvice

    Keep up the good work Dallas Region :)

    Recommends
    Approves of CEO
  10.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Center Manager  in  Killeen, TX
    Current Employee - Center Manager in Killeen, TX

    Pros

    You are not always being watched like a hawk when you are doing your job.
    They give you and opportunity to show them your abilities to do your job.

    Cons

    just frustating sometimes when you can not get ahold of someone when you are trying to cash a check and customers have to wait for a little while.

    Recommends
    No opinion of CEO
  11.  

    Great Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Easy going, laid back, nice people, free pizza and cake, great location. Approchable leadership, open door policy. Not super fancy

    Cons

    Building dirty, lots of collections staff, no covered parking, tenure= safety, complaints about building main., slow to increase pay, etc

    Advice to ManagementAdvice

    Smokers around doors, building dirty, lots of collections staff, no covered parking, slow to increase pay, etc = fix this

    Recommends
    Approves of CEO

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