Ace Cash Express

  www.acecashexpress.com
  www.acecashexpress.com

Ace Cash Express Reviews

Updated November 8, 2014
Updated November 8, 2014
100 Reviews
3.0
100 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ace Cash Express Chairman, President, and CEO Jay B. Shipowitz
Jay B. Shipowitz
52 Ratings

Review Highlights

Pros
  • Incentives are good pay is okay (in 6 reviews)

  • benefits, employee appreciation once a month including free pizza (in 3 reviews)


Cons
  • pay, advancement, promotions, leadership, work-life balance (in 5 reviews)

  • They do not pay enough to keep anyone that is worth working for this company so you are forced to work long hours with no brakes (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    love working there!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aasociate in Houston, TX
    Current Employee - Aasociate in Houston, TX

    I have been working at Ace Cash Express full-time (less than an year)

    Pros

    the schedule is great, you get to work at your own pace

    Cons

    it gets a little slow sometimes and it can get pretty boring

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    good experience to build up your resume

    • Work/Life Balance
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Cash Express full-time

    Pros

    Loved the managers they don't only worry about what is to be done but are there for you to help you and train you to be able to excel at doing your job.

    Cons

    Advancement is rare and the people in the collections department are very unprofessional in the building and in the parking lot having intercourse everywhere the managers can't see them.

  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager in Philadelphia, PA
    Current Employee - District Manager in Philadelphia, PA

    I have been working at Ace Cash Express full-time (more than an year)

    Pros

    RVP is a true leader. He takes ownership in the business. Great pay and bonuses.

    Cons

    A lot of traveling. But it's all reimbursed.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Opportinites are endless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager
    Current Employee - District Manager

    I have been working at Ace Cash Express full-time

    Pros

    Great flexibility, evolving culture, becoming a true leader in the industry

    Cons

    Slow pace to change with technology, safety/alarm issues

    Advice to ManagementAdvice

    Headed in the right direction

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Room to grow...if you're ready to work for it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX

    I have been working at Ace Cash Express full-time (more than 10 years)

    Pros

    Lots of room to advance if you are willing to work hard / smart. Management overall is outstanding. I have enjoyed my many years at ACE very much.

    Cons

    Occasionally there are organizational changes. While these types of changes are a normal part of a growing and successful business they do cause conflicts and disorganization that can be challenging at times.

    Advice to ManagementAdvice

    Thank you for your continued support and leadership.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Truly enjoy the work experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Manager in Pittsburgh, PA
    Current Employee - Travel Manager in Pittsburgh, PA

    I have been working at Ace Cash Express full-time (less than an year)

    Pros

    I really enjoyed working here because I get to talk to a variety of people. I really felt like I was helping someone who really needed it.

    Cons

    Long working hours, very demanding job.

    Advice to ManagementAdvice

    Your internal customers (workers) are just as important as your external customers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    I enjoy working at Ace Cash Express.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Manager in Lewisville, TX
    Current Employee - Center Manager in Lewisville, TX

    I have been working at Ace Cash Express full-time (less than an year)

    Pros

    Laid back, great environment and an easy job.

    Cons

    There is no specified lunch break.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Loved this team - great, collaborative environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX

    I have been working at Ace Cash Express full-time

    Pros

    Some of the best people I've ever worked with! Intelligent people with great business savvy. Leadership for my area was wonderful! Manager was very forward-thinking. Great emphasis on work-life balance and innovation/new ideas.

    Cons

    Unfortunately, company-wide layoff came and many on my team were let go. Many were new hires. Surprised about change in direction, but it happens.

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    VP's need to open their eyes

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Cash Express

    Pros

    The company means well. They do a lot of charity work and allows employees to volunteer. They also try very hard to appreciate their employees.

    Cons

    The People that are given too much Power and are on Power Trips and Upper Mgmt won't do anything about it!!!

    Advice to ManagementAdvice

    If a VP is only responsible for 6 employees and hires/fires employees every 6 months....I would take a look...a real hard look at HER! She belittles her employees so she feels better about herself! I know that no one else in VP position that acts like her, why would you want someone like HER to work for a company like ACE???

  11. 1 person found this helpful  

    Smart company willing to listen to employees and on the cutting edge of the industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Marketing Manager in Irving, TX
    Current Employee - Marketing Manager in Irving, TX

    I have been working at Ace Cash Express

    Pros

    Great benefits, Good work life balance, Employee Recognition, Cutting edge, Employee focused, good management, Good leadership, good salary, clear goals, clear direction,

    Cons

    Friends and Family judge Reputation of the industry, IT team is overwhelmed, difficult to get IT projects done, management communication could improve.

    Advice to ManagementAdvice

    Continue to focus on employees and employee recognition, more communication to the employees to motivate everyone to want to do a great job for ACE.

    Recommends
    Approves of CEO

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