Ace Hardware

  www.acehardware.com
  www.acehardware.com

Ace Hardware Reviews

Updated December 17, 2014
Updated December 17, 2014
272 Reviews
3.6
272 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ace Hardware President and CEO Ray A. Griffith
Ray A. Griffith
113 Ratings

Review Highlights

Pros
  • you learn a lot about home improvement and retail (in 14 reviews)

  • Good values and very positive with respect to work life balance (in 8 reviews)


Cons
  • I only received minimum wage throughout the entirety of my employment (in 11 reviews)

  • Long hours and chaotic schedule (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Floor Associate
    Former Employee - Sales Floor Associate

    I worked at Ace Hardware

    Pros

    Flexible Hours, Good People, Helping other Daily, Fit into my College Schedule

    Cons

    Slow during the winter period so hours can be cut short

    Recommends
    Positive Outlook
  2.  

    Family Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware

    Pros

    Coworkers, Pay, Schedule flexibility, Management

    Cons

    Disorganized at times, Short lunch break

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Ace in the Place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware

    Pros

    Amazing co-workers, great atmosphere. Employees are full knowledgeable about the company. Super friendly enviroment. Managers are outstanding.

    Cons

    Nothing at this time. like i said before, Ace is the Place

    Recommends
    Positive Outlook
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  5.  

    Very nice people, willing to work with employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Littlestown, PA
    Current Employee - Cashier in Littlestown, PA

    I have been working at Ace Hardware part-time (more than an year)

    Pros

    Works well with schedule
    very fun to be around (even the managers)
    Great fun setting up for holidays and events

    Cons

    Starts at min wage for cashiers
    Employee evaluations every year with a raise $.30 or less
    Managers tend to pick favorites

    Recommends
    Positive Outlook
  6.  

    I loved working here.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware

    Pros

    Friendly environment, Good pay. You get .25 cents for every person you sign up for an ace reward card and $50 dollars a month if you sign up the most people.

    Cons

    You have to stand for long periods of time, It's retail, you have to deal with mean people

  7.  

    Great time, good company, educational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Ace Hardware part-time (less than an year)

    Pros

    Work was always fun with a good group of co-workers. You have the opportunity to connect with the community and learn about hardware and common trades.

    Cons

    Pay is minimum wage, which isn't unexpected for the industry, but the domain-specific knowledge that some excellent employees possess makes them worth much more than that.

    Advice to ManagementAdvice

    Pay more for experience in relevant fields.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Interesting co-workers; a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier
    Former Employee - Sales Associate/Cashier

    I worked at Ace Hardware part-time (more than 5 years)

    Pros

    It is a great place to work. Managers are understanding. It is a very busy work venue, never a dull moment

    Cons

    There are quite a few times that the sales floor is under-staffed. The salaries could be somewhat higher than what they are now..

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Pathetic, they gave my check to the wrong person and blame you for stuff they do wrong.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Ace Hardware part-time (less than an year)

    Pros

    Older costumers and fun lower end coworkers. I really cant think of anything else because of the negative atmosphere and stupidity

    Cons

    They blame you for little mistakes and cuss and insult you while expecting you to work with 3 days off a month and during your shift they get mad when you stop to use the restroom. There is an awful amount of gossip due to this

    Advice to ManagementAdvice

    Be professional and dont look and lower staff as animals

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    Bill's Ace Hardware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA

    I worked at Ace Hardware full-time

    Pros

    Great People, great Store, Great Place to work. Open floor no boundaries, able to work all departments. Sales Associates friendly and knowledgeable.

    Cons

    It is retail so the hours, some nights and weekends. The pay is too low. And raises are few and far between.

    Advice to ManagementAdvice

    Pay your people better.

    Recommends
    Positive Outlook
  11.  

    Traffic Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Traffic Manager in Moxee City, WA
    Former Employee - Traffic Manager in Moxee City, WA

    I worked at Ace Hardware full-time (more than 3 years)

    Pros

    Ace IS the place to work. Great local leadership in their distribution centers.

    Cons

    The corporate bureaucracy is a bit much to handle. Self preservationists seem to rule. This company could really take off if they would just trust the people they have on board.

    Advice to ManagementAdvice

    To Corporate leadership, I would say trust the brain power you have hired and trust less the traveling salesman that convinces you that their system or product or software will solve all of your problems. Take a look at the mind set of people you have entrusted to lead from Chicago.

    Recommends
    Positive Outlook
    No opinion of CEO

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