Ace Hardware

  www.acehardware.com
  www.acehardware.com
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Ace Hardware Reviews

Updated September 22, 2014
Updated September 22, 2014
234 Reviews
3.7
234 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ace Hardware President and CEO Ray A. Griffith
Ray A. Griffith
99 Ratings

Review Highlights

Pros
  • you learn a lot about home improvement and retail (in 13 reviews)

  • Good values and very positive with respect to work life balance (in 7 reviews)


Cons
  • I only received minimum wage throughout the entirety of my employment (in 10 reviews)

  • Long hours and chaotic schedule (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great family of coworkers and employers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Manhattan, KS
    Former Employee - Cashier in Manhattan, KS

    I worked at Ace Hardware part-time for less than a year

    Pros

    Friendly staff, easy to work with employers.

    Cons

    I don't have any cons.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Everyone is so friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Representative  in  Faribault, MN
    Current Employee - Retail Sales Representative in Faribault, MN

    I have been working at Ace Hardware part-time for less than a year

    Pros

    Salary is negotiable on what you know or other previous job experience. After 90 day of employment then you get a discount. Plus they have over 40,000 different items in the store. If we don't have it in the store we could probably order it for no charge.

    Cons

    The only thing i can think of is, pay day is every two weeks. One more thing is learning where all the item's are located.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Ace was a Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RSC Facilities/Loss Prevention Manager  in  Rocklin, CA
    Former Employee - RSC Facilities/Loss Prevention Manager in Rocklin, CA

    I worked at Ace Hardware full-time for more than 5 years

    Pros

    Great benefits, good opportunity to add experience, and learn from other managers.

    Cons

    High stress and broad organization makes it difficult to satisfy everyone.

    Advice to ManagementAdvice

    work-life balance can be improved with more help in the Facilities.

    Recommends
    Positive Outlook
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  5.  

    Working for Ace Hardware has been rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Supervisor  in  Perrysburg, OH
    Current Employee - Warehouse Supervisor in Perrysburg, OH

    I have been working at Ace Hardware full-time for more than 10 years

    Pros

    Good People and the opportunity for promotion.

    Cons

    Building cleanliness, size and age

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It was a great job as a student to get to learn things from all of the people that came in and needed help.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Floor Associate  in  Glen Ellyn, IL
    Former Employee - Sales Floor Associate in Glen Ellyn, IL

    I worked at Ace Hardware part-time for less than a year

    Pros

    Great learning experience and way to learn how to talk to anyone.

    Cons

    It was hard to take time off because there was a low amount of people on staff.

    Advice to ManagementAdvice

    Make the schedules more consistant.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great place depending on the department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Oak Brook, IL
    Current Employee - Anonymous Employee in Oak Brook, IL

    I have been working at Ace Hardware full-time for more than 3 years

    Pros

    Ace is very supportive of moving people around laterally to different departments which was great for me.

    Cons

    Some departments suffer from poor morale.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Intern

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware

    Pros

    Great work environment, lots of good people. Hands on experience.

    Cons

    The pay is very low, there are other opportunities where you can earn much higher wages.

  9.  

    Some good some bad

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware

    Pros

    Pay rate is very good. job requirements arevery stressful and demanding. Overall a good pay forr a days work. Definitley worth it

    Cons

    poor communication at management level... Workers and management do not see eye to eye on many store issues. Can be very stressfulat times.

  10.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Ace Hardware part-time

    Pros

    Cool co work, great place to work in college.

    Cons

    Low pay, given a ton of work.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Ace Customer Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Allentown, PA
    Current Employee - Sales Associate in Allentown, PA

    I have been working at Ace Hardware part-time for less than a year

    Pros

    Friendly, community-oriented & local hardware store is a fun place to work. Most co-workers are locals and helpful when you need assistance. The store management is usually available to answer questions & offer guidance. The job requirements are not too difficult to master within the first few weeks. (i.e. cashier, product, stocking, ACE services, ACE customer service methodology, etc.)

    Cons

    LOW wages even if you have prior experience. No benefits unless you are full-time, but not many. Varied schedule that changes week-to-week. Not very flexible about time-off unless it is WELL in advance notice. (i.e months)

    Advice to ManagementAdvice

    Experienced adults should be compensated per their experience. The same wage as a teenager is NOT going generate loyalty. High & frequent turnover can be avoided if a plan is in place to have benchmark goals & raises.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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