Ace Hardware Reviews

Updated March 28, 2015
315 reviews filtered by
  • Any Location
  • Any Job Title
3.6
315 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Ace Hardware President and CEO Ray A. Griffith
Ray A. Griffith
123 Ratings

Pros
  • you learn a lot about home improvement and retail (in 14 reviews)

  • Good values and very positive with respect to work life balance (in 8 reviews)

Cons
  • I only received minimum wage throughout the entirety of my employment (in 11 reviews)

  • Long hours and chaotic schedule (in 10 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Worked as a Sales Floor Team Member on and off for 2.5 years. Good flexibility, good hours, good variety in tasks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Floor Associate
    Former Employee - Sales Floor Associate

    I worked at Ace Hardware

    Pros

    Good starting job.
    Good variety of tasks (you're not doing the same thing all the time).
    Learn how to help customers/customer service.

    Cons

    Can be boring, especially in the winter time.
    Customers occasionally have a high expectation of hardware knowledge unlikely to have been obtained by a high school student.

    Advice to ManagementAdvice

    Consider higher pay for "sales associates" and the hardest workers.
    Have multiple people involved in the hiring process for part-time workers.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Hardware

    Pros

    Great company to work for

    Cons

    No area to move up

    Recommends
    Positive Outlook
    No opinion of CEO
  3. great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware

    Pros

    great company, great people, terrific

    Cons

    locations, weather, public, compensation, benefits

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. A GREAT PLACE TO WORK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Ashland, VA
    Current Employee - Customer Service Associate in Ashland, VA

    I have been working at Ace Hardware part-time (more than 10 years)

    Pros

    Pleasant and rewarding work experience, great staff, helpful and knowledgeable associates, experienced managers.

    Cons

    some lifting, standing for long periods during the shift, sometimes not enough associates staffed to stock shelves on stock days, sometimes not enough associates on duty to serve customers, who may have to wait. Store well stocked but cluttered in some areas with too many non-hardware items.

    Advice to ManagementAdvice

    Consider more flexible schedules to have maximum associates on duty during peak periods, such as 4 or 6 hour work schedules to cover these peak sales periods.

    Recommends
    Positive Outlook
  6. Great work life balance, nicest people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware full-time

    Pros

    People who work there are very nice, seriously every corner

    You are not micromanaged, you can make decisions and feel supported

    Great work life balance

    Cons

    Need more promotional opportunities

    Would prefer more vacation time

    Casual dress would be great!

    Advice to ManagementAdvice

    Even if people aren't managing a person, you can promote them to manage a product or department. This is the best way you'll keep people.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Great company with friendly employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Missoula, MT
    Former Employee - Cashier in Missoula, MT

    I worked at Ace Hardware (less than a year)

    Pros

    Great co-workers, getting time off when needed was relatively easy, quick and painless training period, open door to managers allowed for open communication flow from bottom to top and vice versa.

    Cons

    Unrealistic time constraints on various duties, little room for advancement in company.

    Advice to ManagementAdvice

    Discuss advancement opportunities with interested employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Floor Sales in Slidell, LA
    Former Employee - Floor Sales in Slidell, LA

    I worked at Ace Hardware

    Pros

    Great "family" atmosphere and plenty of chance to learn about many things

    Cons

    None to speak of, this was a great job with great people while in school

    Advice to ManagementAdvice

    None to speak of

    Recommends
    Positive Outlook
    Approves of CEO
  9. awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Edmond, OK
    Former Employee - Assistant Manager in Edmond, OK

    I worked at Ace Hardware

    Pros

    Great benefits and coworkers and training

    Cons

    long hours And rarely off day

    Recommends
    Positive Outlook
  10. Family Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware

    Pros

    Coworkers, Pay, Schedule flexibility, Management

    Cons

    Disorganized at times, Short lunch break

    Recommends
    Positive Outlook
    No opinion of CEO
  11. Great Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Floor Associate
    Former Employee - Sales Floor Associate

    I worked at Ace Hardware

    Pros

    Flexible Hours, Good People, Helping other Daily, Fit into my College Schedule

    Cons

    Slow during the winter period so hours can be cut short

    Recommends
    Positive Outlook

Ace Hardware Photos

Workbench Ace Hardware

+ Add Photo

Work at Ace Hardware? Share Your Experiences

Ace Hardware

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.