Ace Hardware

  www.acehardware.com
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Ace Hardware Reviews

Updated August 19, 2014
Updated August 19, 2014
216 Reviews

3.7
216 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ace Hardware President and CEO Ray A. Griffith
Ray A. Griffith
93 Ratings

Review Highlights

Pros
  • you learn a lot about home improvement and retail (in 12 reviews)

  • Good values and very positive with respect to work life balance (in 7 reviews)


Cons
  • I only received minimum wage throughout the entirety of my employment (in 10 reviews)

  • Long hours and chaotic schedule (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great hardware store!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Minneapolis, MN
    Current Employee - Assistant Manager in Minneapolis, MN

    Pros

    There is always something to learn. This is a great place to work. It's fun to help people fix their homes. You build lasting relationships with the customers and get to know their needs. Most of the stores are independantly owned and operated which helps develop a loyal customer base. The coworkers are friendly, knowledgeable (I'm looking at you Home Depot/Lowes) and eager to help out. Old school customer service is alive and well at ACE.

    Cons

    The pay isn't great. Not a lot of career growth. Benefits are lacking.

    Advice to ManagementAdvice

    You are doing a good job. Keep hiring quality people.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    very fun and easy to work with really a great staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pet Department  in  Keystone Heights, FL
    Current Employee - Pet Department in Keystone Heights, FL

    Pros

    its fun im always learning new stuff and my hours are great

    Cons

    only working in the pets id like to learn more

    Advice to ManagementAdvice

    your doing a great job

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Worked around schedule very well and learned a lot from the other employees and management

    Cons

    Pay wasn't great for all the work I did for them

    No opinion of CEO
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  5.  

    Good experience pay is ok good steady job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Material Handler  in  Wilton, NY
    Former Employee - Material Handler in Wilton, NY

    Pros

    It's a steady job. They give benefits and the benefits arent too bad. you can make a decent amount of money.

    Cons

    working on an incentive program may cause varied paychecks and winter hours may drop.

    Recommends
  6.  

    Great Program, Place, and People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Work with other interns on a Capstone project that teaches cross functionality and various parts of how a corporation is run. Everyone there is very friendly and the culture is very good and ingrained. The food in the cafeteria is amazing

    Cons

    Pay was lower than at other places, not a fan of the Co-Op structure of the corporation overall.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great place to work!!!

    Former Employee - Data Entry Clerk  in  Oakbrook Terrace, IL
    Former Employee - Data Entry Clerk in Oakbrook Terrace, IL

    Pros

    Easy to navigate systems, work at your own pace.

    Cons

    Really didn't get to interact with my fellow employees, basically learned most of the job on my own.

  8.  

    It was nice at first but went down hill the longer I stayed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager  in  Scottsdale, AZ
    Current Employee - Department Manager in Scottsdale, AZ

    Pros

    They were relativley nice and I got my vacation days without any issues. Not to difficult of work and could be quite fun in certain departments such as paint.

    Cons

    Very drama oriented and the owners were very cheap. The pay was awful and even in advancement they would not give raises. After I was promoted I was promised a qaurter raise when I became a manager, but they never gave it to me, and once I questioned it, they told me they never talked to me about it and thus refused it. Head management played favorites heavily. If you were not in the "inner circle" you were scolded for every little thing, whether it was your fault or not.

    Advice to ManagementAdvice

    Don't play favorites and maybe show some appreciation to your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Paint Department Mngr, Sales Associate, Cashier  in  Albuquerque, NM
    Former Employee - Paint Department Mngr, Sales Associate, Cashier in Albuquerque, NM

    Pros

    Flexible hours, friendly staff, accessibility

    Cons

    low wage, promotion without raise, owners are micromanagers

    Advice to ManagementAdvice

    Pay people for their work.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Overall, I really like the clientele and my managers communicate well and are really understanding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clerk/Cashier  in  Cumming, GA
    Current Employee - Clerk/Cashier in Cumming, GA

    Pros

    Friendly atmosphere, pay ($8/hr), hours

    Cons

    Clueless upper management, dirty environment

    Advice to ManagementAdvice

    Invest in more inventory and clean the store more

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Dixon, IL
    Former Employee - Sales Associate in Dixon, IL

    Pros

    lots of opportunities for training
    some opportunities for advancement
    friendly atmosphere

    Cons

    basically minimum wage
    one of the managers at the particular store I worked at was drunk on power

    Advice to ManagementAdvice

    promote people based on skill, aptitude, and competence rather than who you like to hang out with after work.

    Recommends
    Neutral Outlook
    No opinion of CEO

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