Ace Hardware Reviews

Updated July 30, 2015
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386 Employee Reviews

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  1. good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Hardware

    Pros

    good people to work with,

    Cons

    busy times can be low staffed.. Can get hectic


  2. Good career type position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware

    Pros

    Have a lot of autonomy and flexibility with schedule. You must be self-motivated in this job. Great to work with independent business owners.

    Cons

    Demanding responsibilities. Typical retail in that there are a lot moving parts and you must be the retail expert in all things retail and business ownership.


  3. Helpful (1)

    Pathectic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Selector in Prince George, VA
    Former Employee - Order Selector in Prince George, VA

    I worked at Ace Hardware

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Benefits,schedule,Just a nice place to work at

    Cons

    Immediate supervisors attitudes towards employees wasnt professional in my opinion

    Advice to Management

    Get the rif raff off the floor


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Maintenance Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware

    Pros

    good hours. Full Time Job No raise in 9 years

    Cons

    Pay is not the best


  6. Printer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Hardware full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fun place to work, the pay was good with good benefits.

    Cons

    The work was extremely hard.

    Advice to Management

    N/A


  7. typical retail environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Oak Brook, IL
    Current Employee - Systems Engineer in Oak Brook, IL

    I have been working at Ace Hardware

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    well supported standards based technology easy to get to location generally modern policies fair benefits and compensation

    Cons

    non-stop reactionary changes reluctance to add younger full time staff timid approach to new businesses weird relationship with powerful store owners

    Advice to Management

    honesty is the best policy need to maximize value of the brand / build a more modern strategy addressing reality of how much onlines sales of some competitors really hurt bottom line retain more quality people


  8. Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Saint Clair Shores, MI
    Former Employee - Customer Service Manager in Saint Clair Shores, MI

    I worked at Ace Hardware part-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Nice People Decent Pay Store was kept in shape

    Cons

    Management is not that great Customers were very rude

    Advice to Management

    Listen to your employees more


  9. ace

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager
    Current Employee - Retail Store Manager

    I have been working at Ace Hardware full-time

    Recommends
    Recommends

    Pros

    good working environment, knowledgable people

    Cons

    long time employees resist any changes, even if for the good.


  10. Stock

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fox Lake, IL
    Former Employee - Anonymous Employee in Fox Lake, IL

    I worked at Ace Hardware

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great to work with local owner. Gained a lot of knowledge that enabled me to complete home maintenance.

    Cons

    Long hours over the weekends when business was slow.

    Advice to Management

    Continue to treat your employees like an asset to your company


  11. Great learning experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Relaxed atmosphere, flexible scheduling and workplace policies

    Cons

    Often the customers will try to take advantage of the excellent customer service--but they're always right!

    Advice to Management

    Treating your employees with care will go a long way--when a small business treats you right, in the end people will appreciate it and want to give back.



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