Ace Hardware Reviews

Updated August 28, 2014
Updated August 28, 2014
222 Reviews

3.7
222 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ace Hardware President and CEO Ray A. Griffith
Ray A. Griffith
95 Ratings

Review Highlights

Pros
  • you learn a lot about home improvement and retail (in 12 reviews)

  • Good values and very positive with respect to work life balance (in 7 reviews)


Cons
  • I only received minimum wage throughout the entirety of my employment (in 10 reviews)

  • Long hours and chaotic schedule (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Program, Place, and People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Hardware as an intern for less than a year

    Pros

    Work with other interns on a Capstone project that teaches cross functionality and various parts of how a corporation is run. Everyone there is very friendly and the culture is very good and ingrained. The food in the cafeteria is amazing

    Cons

    Pay was lower than at other places, not a fan of the Co-Op structure of the corporation overall.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great place to work!!!

    Former Employee - Data Entry Clerk  in  Oakbrook Terrace, IL
    Former Employee - Data Entry Clerk in Oakbrook Terrace, IL

    I worked at Ace Hardware as a contractor for less than a year

    Pros

    Easy to navigate systems, work at your own pace.

    Cons

    Really didn't get to interact with my fellow employees, basically learned most of the job on my own.

  3.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Paint Department Mngr, Sales Associate, Cashier  in  Albuquerque, NM
    Former Employee - Paint Department Mngr, Sales Associate, Cashier in Albuquerque, NM

    I worked at Ace Hardware full-time for more than a year

    Pros

    Flexible hours, friendly staff, accessibility

    Cons

    low wage, promotion without raise, owners are micromanagers

    Advice to ManagementAdvice

    Pay people for their work.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Overall, I really like the clientele and my managers communicate well and are really understanding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clerk/Cashier  in  Cumming, GA
    Current Employee - Clerk/Cashier in Cumming, GA

    I have been working at Ace Hardware part-time for less than a year

    Pros

    Friendly atmosphere, pay ($8/hr), hours

    Cons

    Clueless upper management, dirty environment

    Advice to ManagementAdvice

    Invest in more inventory and clean the store more

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Dixon, IL
    Former Employee - Sales Associate in Dixon, IL

    I worked at Ace Hardware part-time for more than 3 years

    Pros

    lots of opportunities for training
    some opportunities for advancement
    friendly atmosphere

    Cons

    basically minimum wage
    one of the managers at the particular store I worked at was drunk on power

    Advice to ManagementAdvice

    promote people based on skill, aptitude, and competence rather than who you like to hang out with after work.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Good Environment, Friendly Co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Naperville, IL
    Current Employee - Sales Associate in Naperville, IL

    I have been working at Ace Hardware part-time for less than a year

    Pros

    Above Minimum, Friendly Staff (Except Management)

    Cons

    Family Owned(Owner is rude), Management

    Advice to ManagementAdvice

    The workers keep the store up

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Informative and easy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Associate  in  Saint Paul, MN
    Former Employee - Retail Associate in Saint Paul, MN

    I worked at Ace Hardware part-time for less than a year

    Pros

    Easy job to pick up and learn with no previous experience

    Cons

    Extremely low pay rate and low hours

    Advice to ManagementAdvice

    Pay more

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Neighborly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager  in  Columbus, OH
    Current Employee - Retail Store Manager in Columbus, OH

    I have been working at Ace Hardware full-time for more than 3 years

    Pros

    working with the community
    like to help with solving problems
    learn something new every day
    customer service
    always on the move

    Cons

    not enough pay to live on
    lots of heavy lifting
    repetitive mindless work with inventory control
    always on the move

    Advice to ManagementAdvice

    reward your good people - replace the bad ones

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Absolutely the best qualified & personable people in the hardware/home improvement business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Gilbert, AZ
    Current Employee - Sales Associate in Gilbert, AZ

    I have been working at Ace Hardware part-time for less than a year

    Pros

    Immediate help from people qualified to not only help you with the proper parts but, be able to explain how to do the job. Will not sell you unnecessary items.

    Cons

    Low pay. I believe that leads to perhaps, frequent employee turnover. The work environment makes up for a lot, however, money is an issue in most families especially at the lower end of the income scale.

    Advice to ManagementAdvice

    Increase salary to prevent the "revolving door" in employee turnover.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    very easy job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Gilbert, AZ
    Former Employee - Cashier in Gilbert, AZ

    I worked at Ace Hardware part-time for more than 3 years

    Pros

    good hours for students pretty much depends who your manager is on how your experience will be. easy job over all.

    Cons

    owners are in the store most of the time cashiers tend to work alone because the ztore isn't very busy. can be really boring

    Recommends
    Neutral Outlook
    No opinion of CEO

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