Ace Parking Reviews

Pros

Pay is ok and working conditions are good.

Cons

Company doesn't provide direct deposit. They say it is too expensive. The employees know that is not true. Even their bank says that isn't true. Management doesn't listen to employees and are quick to blame them for problems, even when a situation isn't their fault.

Advice to Senior Management

1. Before instituting policies that affect rank and file employees but do not affect management, talk to your employees and ask them for ideas on how to implement those policies. The employees on the front lines who do the work are the best ones to ask. 2. Be honest with your employees and tell them the truth. Rumor mills start when obvious lies, or nothing at all is said to employees. 3. Get direct deposit. All of your employees would appreciate that. If you are worried about people not showing up to work on payday, change the attendance rules to enforce showing up on payday. 4. If you want respect you have to give it as well. 5. If you want employees to follow uniform and grooming standards, management should have to follow them as well. All Ace employees, managers, human resource directors, auditors etc. should have to wear uniforms. We all deal with the public and shouldn't we all be required to follow the same standards?

Pros

Good tips occasionally
meet new people

Cons

overworked.
Have to know people or be in the in crowd.
plenty of night shifts.

Advice to Senior Management

give the people who work the hardest the better shifts.

Pros

Tips are usually pretty good

Cons

Minimum wage
Hard to get full time position

Pros

They know how to take over San Diego's space downtown and turn it into profit of parking spots. They have dominated the city.

Cons

The management is very poor. Managers that didn't seem to work out with other companies, come here, and the employees and supervisors feel that. If they are too good for the company (and finally realize it) they leave.

There's no real training for people. They have a booklet that they lightly go over with employees, but there's no feel of it being structured or held accountable.

The main thing is that management will never take their own blame for not getting their own staff up to speed. Instead, they'll just blame it on them, write them up, and I've been terminations happen way too often, mainly because it's just a bad culture to work with and it's a depressing environment unless you can really focus on the fact that you can work at some pretty cool hotels. But you don't work FOR the hotel. You don't get their benefits. You're a 3rd party company, and will be treated as such.

If you're going to be in hospitality, go work for a real hotel.

Advice to Senior Management

Get your $#!% together before you starting throwing people into positions and not having an idea of how you're going to train them or get them set up for success.

Focus more on the customer service side, and not the money.

Hire better people! It's a trickle down affect, and you can feel the quality or employees when you have the wrong people working there.

Pros

Paycheck, location - San Diego is a beautiful city.

Cons

Everything from the interview to the lack of training to the lack of communication. Very secretive.
Lack of team spirit. Lack of communication from corporate to the staff. Attitude is that you are lucky to have a job. Cut throat would be a good way to describe it there.

Advice to Senior Management

Share information; set goals and manage them. Allow your managers to have some authority in decision making.

Pros

Pay is fair to good

Cons

Everything else is horrible (poor benefits, no direct deposit, no matching 401K, no corporate culture, no ownership leadership

Pros

Working with a good crew of valets and at a hotel that has an exciting night life makes it fun at times.

Cons

You are on salary with no bonus and they advantage having you work 50-60 hours a week, sometimes passed midnight on a saturday night then bright and early sunday morning too. They lead you to believe that you will be hired as an asst mgr so you can get trained to run your own location but the reality is that you may get stuck in that position with the worst schedule ever for quite a long time.

Advice to Senior Management

Ease the schedule up and don't misslead when hiring.

Pros

The tips are great and so are the food benefits. Sometimes they make you work at other places and hotels, but overall its a nice place to work as a valet runner.

Cons

Sometimes they really have no problem just letting you work holidays. Sometimes the food can be bad. And sometimes the parking garages can be super super hot.

Advice to Senior Management

Some of my advice to management would be to really listen to the employees schedules and really work with them to get them the shifts they want.

Pros

Easy to work if you know the people in charge

Cons

If you arent buddys with cashier they will cut you early

Advice to Senior Management

Be more aware of employees

Pros

It is a local company in San Diego, and has been in business for nearly 60 years. Also has good market share in San Diego.

Cons

Disorganized, poor leadership, things change constantly (and not always for the right reasons), extremely high turn over and unhappy employees, low pay.

Advice to Senior Management

Listen to your employees. As a company that "empowers employees", listening to them would really improve things. While change can be a good thing, changing things without consulting with or even telling your employees usually produces unfavorable results.