Acme Packet Reviews

Updated June 8, 2014
Updated June 8, 2014
31 Reviews
4.1
31 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Acme Packet President, CEO, and Director Andy Ory
Andy Ory
22 Ratings

Employee Reviews

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  1.  

    Satisfied, great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer  in  Bedford, MA
    Current Employee - Technical Support Engineer in Bedford, MA

    I have been working at Acme Packet full-time for more than 3 years

    Pros

    Good management. Friendly culture. Responsible management.

    Cons

    Very loose hiring and promotion standards

    Advice to ManagementAdvice

    Great job

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Support  in  Bedford, MA
    Current Employee - Customer Support in Bedford, MA

    I have been working at Acme Packet full-time for more than a year

    Pros

    Great staff,excellent mentors(in customer support) ,relaxed work environment

    Cons

    No work based incentives,below market pay.There is a big inner circle in this company (People that thrive on others talents and do not deserve to be in the company, let alone the management positions they command.. On the other hand there are lots and lots of talented people who are hardly recognized

    Advice to ManagementAdvice

    Get rid of the people that you see in the cafeteria everyday for hours and hours doing nothing

    Doesn't Recommend
    Approves of CEO
  3.  

    Best Company I Have Worked For

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Acme Packet

    Pros

    Good salary, good commission, fun parties, very leniant

    Cons

    Large disconnect between engineering and the customer

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  5.  

    Best job I have ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Bedford, MA
    Current Employee - Software Engineer in Bedford, MA

    I have been working at Acme Packet full-time for more than 10 years

    Pros

    The company has great culture and the highest quality engineers. The people there are very committed to producing great products. There are a lot of very smart and dedicated people there.

    Cons

    Occasionally they have developed some features in the products just to make a deal or sale, but this should diminish now that they are part of Oracle, which is more product focused rather than sales drivven.

    Advice to ManagementAdvice

    The company should be more strategic focusing more on the product and less tactical (sales driven)

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Smart, motivated employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Bedford, MA
    Current Employee - Director in Bedford, MA

    I have been working at Acme Packet full-time for more than 8 years

    Pros

    Opportunity is what you make of it, and you can go far by making the most of it. This is a place that rewards hard work and intelligence. Dynamic CEO.

    Cons

    Can be a little like high school sometimes; there's an in-crowd.

  7.  

    Decent company, interesting work, good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Software Engineer  in  Bedford, MA
    Current Employee - Principal Software Engineer in Bedford, MA

    I have been working at Acme Packet full-time for more than 3 years

    Pros

    I've enjoyed working here, have worked with some excellent people on very interesting projects. Enjoyable workplace community.

    Cons

    Seems that "face time" is the strongest guiding factor for career advancement; which is good if you're young and single. Project priorities get juggled frequently.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    very good company, grow fast

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Acme Packet

    Pros

    great engineering culture, care about employee

    Cons

    keep carrying on, keep hiring smart people

  9.  

    Fun, collaborative workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Acme Packet

    Pros

    Very smart and friendly co-workers

    Cons

    Long hours and below-market pay

    Advice to ManagementAdvice

    Improve compensation and benefits

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Overall experience has been good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineering Manager  in  Bedford, MA
    Current Employee - Systems Engineering Manager in Bedford, MA

    I have been working at Acme Packet full-time for more than 5 years

    Pros

    Company willing to take on any new avenue as long as revenue is tied to it. Company has been able to gain market leadership with the approach they have taken so far for SBC market.

    Cons

    Company is not entirely open to new approaches, new designs and so on. Company doesnt encourage personal learning, doesnt enable personal growth. They have a set way of doing things and are not willing to explore major avenues.

    Advice to ManagementAdvice

    Review the way things are done and change things around a bit. Bring in fresh perspective for things we are actively pursuing.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Changing place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Bedford, MA
    Current Employee - Software Engineer in Bedford, MA

    I have been working at Acme Packet full-time for more than 5 years

    Pros

    High energy, lots of young engineers

    Cons

    Company struggling to transition from a scrappy start-up to medium-sized company

    Advice to ManagementAdvice

    Listen to your employees more. If management asks for feedback on new chairs for everyone, or the layout of the new cube structure, it behooves the managers to listen to this feedback or at the very least, acknowledge it and respond back as to why you may or may not go in that direction....

    Recommends
    Neutral Outlook
    Approves of CEO

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