Act-On Software Reviews

Updated August 26, 2015
65 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset

65 Employee Reviews

Sort: Popular Rating Date
  1. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They treat their employees really well. Great benefits.

    Cons

    The sales department- they do whatever they want.

    Advice to Management

    Manage the sales people who think they are above protocols.


  2. Regional Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Manager in Roseville, CA
    Former Employee - Regional Sales Manager in Roseville, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Act-On Software full-time (Less than a year)

    Pros

    Fun place to work. Great product with huge market potential. Pre-IPO stock options available.

    Cons

    Long hours, no time off at Christmas unless you are over quota.


  3. Working at Act-On

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Act-On Software full-time

    Pros

    The people that work here are fantastic!

    Cons

    hum...really cant even think of one!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Come to work, and be rewarded

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in Scottsdale, AZ
    Current Employee - Regional Sales Manager in Scottsdale, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    If you can come and ignore the ping pong tables, chats at the coffee machine and just put your head down and work you can be very successful at Act-On. I do believe work-life balance is achievable here as long as when you are at work, you actually work. Great company, love being here!

    Cons

    I wish they would have spent more time hiring the right people... Lots of wasted opportunity on poor hires.

    Advice to Management

    Focus on hiring quality, not quantity.


  6. Helpful (1)

    RSM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RSM in Beaverton, OR
    Former Employee - RSM in Beaverton, OR
    Neutral Outlook
    No opinion of CEO

    I worked at Act-On Software full-time (Less than a year)

    Pros

    Working alongside great people. People that are smart and thorough. Perks like free meals, great benefits.

    Cons

    Pressure cooker environment. Layoffs and dismissals without notice. You might be put on plan (notice) and you might not.

    Advice to Management

    If what used to work is no longer working then take that responsibility.


  7. Helpful (10)

    "regional sales manager"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Manager
    Former Employee - Regional Sales Manager
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Act-On Software full-time (More than a year)

    Pros

    free chips, great software...Act-on REALLY aspires to look like a start-up. They lay it on thick. Offering free lunch twice a week and all the snacks you can eat. What they don’t tell you is that they expect you to eat from your desk every day. When starting at ACT-ON expect a 10-12 hour workday as the standard. I cannot stress this enough: There is NO work life balance.

    Cons

    They preach having Act-on tattooed over their heart. They preach a family-like environment with opportunities for career growth. However, as soon as a problem occurs weather it comes from upper management or a customer the first people thrown under the bus is the sales team. It’s hard for me to describe the manipulative tactics for making everything seem like it is your fault. They expect you to convert leads within a month otherwise it is taken away from you and given to another rep. What they don’t realize is that all of leads are passed around to multiple reps for months.

    Advice to Management

    This approach causes confusion to potential customers and a lot of internal problems. The commission structure is confusing and as you continue into your career you get paid less and less each deal you manage to close as your quota increases exponentially. I have not had a worse work experience in my life and will never recommend anyone I know work for this company.

    Act-On Software Response

    Jul 28, 2015 – Head of Sales

    Sounds like you had more leads than you could handle. We see that as a good problem to have but are sorry to hear that you felt it was taken away from you. Our expectation is that sales reps ... More


  8. Helpful (12)

    An OK startup.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Beaverton, OR
    Current Employee - Software Engineer in Beaverton, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Act-On Software full-time

    Pros

    Some good people and nice fringe benefits. Raghu (CEI) is awesome.

    Cons

    A lot of the 5 star reviews are fake. In one day there were like 8 5-star reviews. The company is not cool however much it tries to be. The product is not as good as the competitors and will never be due to an absurd amount of technical debt. The product is also often used as a spam machine. I was never proud to discuss my work with others. No matching 401K.


  9. Great place to work, great Company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Solutions Engineer in Roseville, CA
    Current Employee - Technical Solutions Engineer in Roseville, CA
    Recommends
    Positive Outlook

    I have been working at Act-On Software full-time (More than a year)

    Pros

    They care for their employees.

    Cons

    Haven't run into any yet.


  10. Energized by belonging to a great company with amazing goals!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Operations in Roseville, CA
    Current Employee - Sales Operations in Roseville, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Act-On Software full-time

    Pros

    Great leadership focused on building a great company. Work environment is energetic. I really enjoy the feeling of everyone working together toward a common goal. We are growing at a fast pace so you must embrace constant change. If you don't like change then Act-On will not be a good fit for you.

    Cons

    With fast pace change--communication can be a challenge at times. Typically it's not intentional but just the nature of the pace of growth.


  11. SDR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome Company, Great culture, Amazing opportunity

    Cons

    Pay for SDR is decent



Showing 65 of 65 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.