Activant Solutions (California)
2.3 of 5 77 reviews
www.activant.com Livermore, CA 1000 to 5000 Employees

Activant Solutions (California) Reviews

Updated Apr 14, 2014

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2.3 77 reviews

                             

16% Approve of the CEO

Activant Solutions (California) President, CEO, and Director Pervez A. Qureshi

Pervez A. Qureshi

(67 ratings)

14% of employees recommend this company to a friend
77 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Excellent work/life balance policies, including work from home options"
    in 3 reviews
  • "Company allows flexiblity in schedeles which allows for a good work life balance"
    in 3 reviews
Cons:
  • "Once senior management is bored with the excitement, the projects die"
    in 8 reviews
  • "Company upper management focused way too much on short-term numbers"
    in 7 reviews
  • Show more review highlights

Reviews

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Time to Clean House

Implementation Consultant (Former Employee)
Yardley, PA

I worked at Activant Solutions (California)

ProsAlthough Management does not acknowledge exceptional work, there are some great employees that keep the place afloat. Most of the hard working people are also great co-workers.

ConsHard working employees are pigeon holed, told "we can't afford to loose you" when a better oppurtunity arises internally. No career development. Middle Management in place due to tenure and not qualification.

Advice to Senior ManagementP21 was not perfect, but was a good model. Changing to Activan't unsuccessful model (lumber, automative, etc....) is a HUGE mistake.

No, I would not recommend this company to a friend

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Activant Solutions is a good place to work, however the former company, Triad was much better

Data Base Administrative (Current Employee)
Livermore, CA

I have been working at Activant Solutions (California)

ProsMy job provides me with allot of flexibility in terms of my work schedule, although I know other departments are not this flexible. Activant is a community minded company that has their hand in various charities throughout the Bay Area. Although I cannot speak for other departments, I am treated fairly as is my co-workers. The benefits are good, not great but in today's world, anyone with any type of benefits’ cannot complain much. The work environment is adequate enough being this company was re-located around 6 years ago to a new building. It is centrally located for both people living in San Joaquin County and the Tri-Valley area.

ConsThe rate of pay is very sub-standard. There does not seem to be a lot of opportunity of professional or personal growth. As with many companies in today's economic woes, Activant has recently downsized one of its divisions and speculation is that the downsizing process is not yet complete. They have also outsourced some of the work force to foreign countries, which by the way has so far proven to be very counter productive and has produced a negative company image. I believe that communication between senior management and mid to lower management could improve. The system technology we currently have can also be upgraded and or improved.

Advice to Senior ManagementThere are too many micro managers that could be more productive and better suited in other positions.

Yes, I would recommend this company to a friend

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A study in contradiction

Associate (Current Employee)
Livermore, CA

I have been working at Activant Solutions (California)

ProsFlexible scheduling, relaxed workplace environment, in addition to good co-workers who work their hardest on the company's goals.

ConsForced vacation for employees, can't/won't keep up with current trends in the industry, no raises for 2 years, getting the equipment needed to do your job can be a fight, upper management is hard to take seriously and seems to have little empathy for employees.

Advice to Senior ManagementThink further out than the next quarter/year, there are bigger issues to think about.

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Activant going through growing pains.

Field Engineer (Current Employee)
Milwaukee, WI

I have been working at Activant Solutions (California)

ProsFlexable Work schedule in the field allowed to work your own schedule. In the past has been a company with strong leadership and concern towards employees.

ConsCurrent leadership lacts respect for employees and is losinf sight of what is important, like the customer comes first. Using one of our past tag lines Customers make paydays possible.

Advice to Senior ManagementTake care of your customers and your people and good things happen. Listen to your employees they are out there everyday seeing what is going on.

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Make Activant a great place to work, delight customers, and build the best products in the industry.

Manager (Current Employee)
Yardley, PA

I have been working at Activant Solutions (California)

ProsGreat industry with lots of potential

ConsPoor leadership. Not effective at communications and sharing vision. Management has one focus - the shareholder! Classic example of an organization being run by private equity with no value being placed on the employee or the customer.

Advice to Senior Management1. Employees. 2. Client Sat. 3. Innovation. Take a look at employee turn-over. Take a look at the costs for developing new talent. Take a good look at customer satisfaction and put a process in place to address the client's concerns. Focus on investing in the future. Ask yourself, "Are you considered a leader in innovation?" NO. Why not???

No, I would not recommend this company to a friend

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Activant ok place to work

Anonymous Employee (Current Employee)
Livermore, CA

I have been working at Activant Solutions (California)

ProsGood benefits, great product, many employees here for a long time

ConsHard to get time off, sometimes work not appreciated

Advice to Senior ManagementTalk to employees more

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Employees Last

Anonymous Employee (Current Employee)

I have been working at Activant Solutions (California)

ProsCompensation is hourly and some positions are eligible for overtime. This is rare in certain fields, like IT, which makes it a great bonus. There is a lot of opportunity for development of problem solving skills. Middle management is very understanding and works hard for their direct reports. Certain divisions are more desirable than others.

ConsLeadership shows absolute disregard to employees. As a result, morale is low and attrition is high. Slow to react to internal and external feedback. Benefits package is lacking in all respects, especially with regards to health insurance and bonus plan. Many employees are overworked and underpaid for their respective professions. Hiring is a hassle: new positions are opened and closed without seeming justification. Frequent headcount actions blamed on "economic conditions." There is little to no feedback on performance, nor is there a clear plan for growth or development of employees.

Advice to Senior ManagementTreat employees with respect; communicate and gather feedback from employees and customers

No, I would not recommend this company to a friend

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A typical monopoly

Marketing (Former Employee)
Livermore, CA

I worked at Activant Solutions (California)

ProsIf you get the right position, it is a very secure job. Some of the engineers and other folks have been around for 20 years. Also the company has a monopolistic position in its industry, there isn't much it can do to screw things up completely.

ConsVery hide-bound, almost impossible to get anything done. This was the slowest moving company I have ever seen. It took about 6 weeks to do the same task that took 6 days in my last company.

There are no processes either. Much of the secret to getting anything done is to sweet-talk the one person who knows how to use the system.

Advice to Senior ManagementLeave.
You have been working there too long and don't know how to streamline the company.

No, I would not recommend this company to a friend

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Inconsistent messages and directions from upper management

Customer Service (Current Employee)

I have been working at Activant Solutions (California) full-time for more than 10 years

ProsTreats managers well, employees a fantastic customer service team who are extremely dedicated to making the customer satisfied.

ConsLoves to downsize anytime quarterly targets are missed. Loves to change bonus plan rules on the fly. All customer service teams are overworked and underpaid. Normally I would not use generic blanket statements like that, but in this case, it is certainly true.

Advice to Senior ManagementEmpower your employees to do what is necessary to meet the customers' needs. The rules seem to change too often, and with the extremely reduced staffing numbers, making the customers happy is almost impossible at times.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good

Anonymous Employee (Former Employee)

I worked at Activant Solutions (California)

ProsFlexibility, training, management, tools, travel

ConsSalary, recognition, incompetent peers, human resources

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