Activant Solutions (California)

www.activant.com
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  1.  

    Great place to start my career. Should have left after current management took took over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Activant Solutions (California)

    Pros

    The people. Good experience working with small business owners.

    Cons

    Watching management work is like watching a bucket of crabs. Instead of focusing on working together to get out of the bucket they focus of pulling each other down to make themselves look better.

    Advice to ManagementAdvice

    Get rid of the entrenched middle management that look to make the other managers look bad and blame frontline managers and supervisors for poor results and issues. Middle management is anyone not the president or a frontline manager.....

    Disapproves of CEO
  2. 2 people found this helpful  

    New name- same horrible leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Activant Solutions (California)

    Pros

    Great customers, colleagues are great to work with

    Cons

    Poor management decisions have bad effects on the customers, management thinks that we have very satisfied customers, but they are wrong. Pervez was named CEO of the new Epicor- Epicor employees should get ready for your career to go down the drain. All the other posts on this company's thread are very much what I and so many others feel each and every day.

    Outdated products, no organizational structure, no standard operating procedures, micro management, development doesn't listen to the customer's needs and satisfy them- they do what they want.

    Advice to ManagementAdvice

    The only thing we can all pray for is that Apax Partners (the investment firm that bought Activant & Epicor to combine them) will see this site and take note that the Activant side of this company is hanging by a thread. If we loose too many more people we are at risk of implosion. Our customers are NOT happy and it seems to get worse daily.

    Doesn't Recommend
    Disapproves of CEO
  3. 2 people found this helpful  

    Love the place -- ditch the antiques.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at Activant Solutions (California)

    Pros

    Good salary and benefits with room for growth!

    Cons

    Lots of business unit managers have been around way too long. They don't think outside their antiquated box and seem to be coasting until death or retirement.

    Advice to ManagementAdvice

    Get rid of the oldies who can't change.

    Recommends
    Approves of CEO
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  5. 2 people found this helpful  

    Old school 8-5 company that is unlike a software or high tech company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Livermore, CA
    Current Employee - Anonymous Employee in Livermore, CA

    I have been working at Activant Solutions (California)

    Pros

    Good work/life balance that is promoted by Sr. management. It is not a overtime every night kinda place but a 8-5 place. Most people seem to arrive after 8am and leave before 5:30pm. Good job if you have a family, another job or a hobby.

    Cons

    No upward career mobility because they expect you to just do your job and be happy about it. Most decisions need to go to Senior management. Salary increases only match inflation, if there are any salary increases. Most employees are long timers who have been at the company over 10 years and they don't know a different way of doing things or have different ideas. Very stifling if you want to grow in your career.

    Advice to ManagementAdvice

    Management needs to provide a compelling vision for the company and not just focus on EBITDA for the next quarter. A vision where we believe and can strive for. Where is the company going? What is the future look like?

    Doesn't Recommend
    Disapproves of CEO
  6. 1 person found this helpful  

    Great workers, horrible management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - NOC Administrative in Austin, TX
    Former Employee - NOC Administrative in Austin, TX

    I worked at Activant Solutions (California)

    Pros

    Ability to work from home.
    Small Teams - great teamwork together.
    Not to difficult of a job.
    Decent starting pay.
    Good place to coast, if you're just looking for that.

    Cons

    No real training.
    Promises often, follow thru seldom.
    No internal movement possible.
    Lack of skill improvements.
    Hardware not up to date, or keep up to date.
    Tools out of date, and band-aid to death, new tools have issues not fixed or address old issues.
    Lack of clear policy and procedures. Yet what management uses against you constantly.
    Lack of management knowing how things truly work.
    In 3 years 1 raise and was below inflation
    Work load increases constantly with 0 compensation.
    Talk of "We" and "Team" until something goes wrong then it's someone's head on the chopping block and nothing but finger pointing from management.
    No true thinking out of the box. Tho asked to do so, implementation will just get your hand slapped, and if it fails then large amounts of blame are placed.
    Don't rock the boat, or you'll be out the door.
    Have to have that yes man mentality getting talked down too, or blamed for things not your fault, should be meet with canned responses and not the actual events that took place.

    Advice to ManagementAdvice

    Take a look at your management teams. If a manager can't keep his head count filled in this economy, what does that say about that manager. It's more of a buddy system for promotions or moves in the company. I've seen this company lose a lot of great talent (especially in the last year) due to poor management decisions / thought process. Management really fail to see the big picture and don't care how their decisions affect the other workers. Layoffs are taken very lightly and without rhyme or reasons. Who you think should be let go stays, and who should stay gets let go. Needs to be some sort of better training for the managers of this company, as they tend to be very unprofessional when dealing with real situations.

    Doesn't Recommend
    Disapproves of CEO
  7.  

    For the most part my experience is okay here. the morale is low among staff because of miss management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Manager in Austin, TX
    Current Employee - Account Manager in Austin, TX

    I have been working at Activant Solutions (California)

    Pros

    Family comes first. Benefits are decent.

    Cons

    Management is more worried with EBIDA management than customer service or employee morale.

    Advice to ManagementAdvice

    Start appreciating the employees you do have and start focusing on what the customer tells you about customer service and what the employees tell you.

    Disapproves of CEO
  8. 2 people found this helpful  

    Program management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Director Services in Livermore, CA
    Former Employee - Director Services in Livermore, CA

    I worked at Activant Solutions (California)

    Pros

    Activant provides opportunities to their sales team to be extremely successful. The company recently has attempted to go back to its roots of customer support and service and this has been a positive move that has been recognized by its customers.

    Cons

    Activant is a sales driven company that easily loses its bearings related to existing customers. The next sale is more important than keeping its existing customers satisfied.

    Advice to ManagementAdvice

    There are many seasoned employees that are stifled by a lack of opportunity to get their voice heard. Senior management lacks sustained focus on initiatives, hopping from one project to another before they allow results to show.

    Doesn't Recommend
    Disapproves of CEO
  9. 2 people found this helpful  

    Keep looking if you enjoy growing your career or technology skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Member of the Development Team in Yardley, PA
    Former Employee - Senior Member of the Development Team in Yardley, PA

    I worked at Activant Solutions (California)

    Pros

    There are some really great and talented people that work here. They offer an extremely competitive benefits package. They do pretty well salary wise, as long as you don't want raises.

    Cons

    I'll just start by saying that the biggest of con of working here is that you career will stagnate to the speed of a snail. This may not be a cons for some, but it was for me. I enjoy learning new technologies and creating new products. However, you will only have the opportunity to do this work if you are in upper management or are one of the chosen people.

    They implement new development methodologies (SCRUM) without making any effort to remove the old processes. Everything stays the same while you are given more meetings and processes to follow. Eventually, they will implement so many processes and meetings that no work will get done. They are actually not that far from it now.

    Since most of the upper management in the development team has been with the company for a very long time, there aren't really any new thoughts being brought into the development team. You are encouraged to bring new ideas to the table, however don't expect to be able to implement them or have them implemented. For some of the management, this has been their only job since they graduated college. Apathy runs rampant on the development team. Most of the staff just doesn't care.

    Advice to ManagementAdvice

    You have a large talented staff. If you want to keep the strongest technologists, let them breathe and stop slowing their progress with meetings and processes. You will be shocked with the team that you have built if you just let them do what they do best, develop software.

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    Was a great place to work long ago. Senior and Middle management is sorely lacking in management skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Activant Solutions (California)

    Pros

    The people you work WITH across the country are a good group.

    Cons

    All executive management is concerned about is the bottom line. Sadly, eventually the fact that they have completely disregarded their employees will affect the bottom line in the end when they lose these people.

    Advice to ManagementAdvice

    LISTEN to your employees dont just pretend that you are

    Doesn't Recommend
    Disapproves of CEO
  11.  

    doing the best they can with resources at hand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Livermore, CA
    Current Employee - Anonymous Employee in Livermore, CA

    I have been working at Activant Solutions (California)

    Pros

    the people and customers are the best, fair management team, hard work and long hours will pay off with good rewards

    Cons

    long hours, and demanding work

    Advice to ManagementAdvice

    listen and promote your internal talent

    Recommends
    Disapproves of CEO

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