Actuate Reviews

Updated May 19, 2015
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3.3
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Actuate President, CEO, and Director Pete Cittadini
Pete Cittadini
42 Ratings

70 Employee Reviews

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  1. Great people, limited opportunities for growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Actuate full-time (More than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lots of wonderful people, with great technology; they are a big part of one of the coolest Open Source BI projects out there (BIRT). Pay is competitive and sales environment is fast paced. Lots of opportunities to grow your technical skills in Business Intelligence, embedded BI, analytics, and more.

    Cons

    Opportunities for advancement are often limited, and there does not seem to be much real investment being made in their employees' professional growth. Enterprise reporting is a rapidly shrinking market segment, and Actuate's expansion out of that space will have to compete with many other vendors.

    Advice to Management

    Greater investment in people will likely yield much greater results, though some serious investment in application development is certainly warranted. Focus less on marketing and branding and more on delivering real solutions. While BIRT is still a very viable Open Source application it may be too cumbersome when compared with other enterprise solutions, especially in the Big Data and Analytics spaces.


  2. Senior manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in San Mateo, CA
    Current Employee - Senior Manager in San Mateo, CA

    I have been working at Actuate full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Company to work for

    Cons

    Tough industry at the moment, the company hasn't grown enough the last few years.


  3. Kept people temps for very long time without benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA

    I have been working at Actuate (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Several nice coworkers, close to a Target, easy access to 92

    Cons

    This company has since been acquired by OpenText. Actuate liked to keep people temps for a very long time, often more than a year or 1.5 years. This means hourly pay (underpaid, intern rates), no direct deposit, no vacation, no health benefits. These employees have the same or sometimes more responsibilities and workload than employees with benefits. Not only is this immoral and unethical, but it is very dangerous. Before the Affordable Care Act, people without health benefits can't afford to go to the doctor. By keeping employees as temps with no benefits, Actuate shows how it doesn't care about employees' health. People can die without proper medications and treatment. There are other cons, but this is the most important to note.

    Advice to Management

    Do not lie or make fraudulent promises to employees. Temps are often promised benefits and full-time status at a certain date, but then given excuse after excuse over many months (headcount, "we're working on it", etc). This is so deceitful and just plain WRONG. Let the employees' contracts expire or give them the benefits they deserve.


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  5. Helpful (1)

    Actuate is being starved by its new owners

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Toronto, ON (Canada)
    Former Employee - Software Developer in Toronto, ON (Canada)

    I worked at Actuate full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some of the products were good, and useful to people who needed them. The Toronto office was a friendly, flexible environment. The lower levels of management were helpful and supportive. The office itself was a very nice space.

    Cons

    Frequent downsizing, and other cost-cutting measures, prevent any possible growth in the business. The current hiring freeze means you cannot apply there anyway, but if you are hired, the owners are not interested in developing or expanding the Actuate product lines, so your job probably won't last long.

    Advice to Management

    If you have to make financial cuts, make them at the executive and senior management levels. Choking development is short-sighted.


  6. Helpful (4)

    Do yourself a favor and avoid at all costs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA

    I have been working at Actuate (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The unemployment checks once they let all employees go after their recent acquisition

    Cons

    Management is abusive (have seen a few employees cry), Management is sexist (women should not bother applying here), Management is racist (will favor opinions of some races over others), inter-company communications are a mess (massive disconnect between departments), Management across the company is hesitant to change their outdated policies, the company culture is blame first and correct second.

    Advice to Management

    Ask to be compensated for Management 101 courses and start right away.


  7. Love working with co-workers, management is another issue completely. Benefits and raises are getting worse every year.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Actuate

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good work environment. Benefits used to be great before buyout. Relaxed work environment. Heavy, but manageable workload.

    Cons

    Department had unusually high turn over rate (over 90%) which tells you that employees were not satisfied. Management also had high turnover rate. Management promised things like raises and bonuses and failed to deliver. Lack of communication. Failure to address real issues.

    Advice to Management

    Genuinely care for your employees and try to make them happy. Actually respond to emails, and hold meetings that address real issues.


  8. Good technology

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering in San Mateo, CA
    Current Employee - Engineering in San Mateo, CA

    I have been working at Actuate

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    The technology is rich, particularly the scope of products and the ample range of APIs. Requires some investment to learn, but once you pass that hurdle, you can do exactly what you want.

    Cons

    Changes in product direction make it difficult to complete development projects with the thorough attention to detail necessary to this type of technology.

    Advice to Management

    Pay more attention to the needs of the international customers which also affect major domestic customers who have international development centers.


  9. Helpful (1)

    Very low paying for the one of the most important roles in the organization, SDRs drive pipeline.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SDR II in San Mateo, CA
    Former Employee - SDR II in San Mateo, CA

    I worked at Actuate full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice office in San Mateo, good people, no perks (bowling randomly), sales kick off was a good time.

    Cons

    Very little possibility to get promoted or work your way up. Even if you Inside Sales is not set up for success.

    Advice to Management

    Train the employees better and compensate them for their hard work. Also hire managers that care about their employees and have a plan to get them moving in their careers after the grind of SDR life.


  10. Great place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Actuate

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great bunch of smart people...Excellent culture...Fun place to work.

    Cons

    Revenue has been flat....High sales turnover....Difficulty recruiting sales talent


  11. An interesting place to work in the midst of a challenging transition

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in San Mateo, CA
    Current Employee - Marketing in San Mateo, CA

    I have been working at Actuate full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Friendly and smart people (for the most part), beautiful workspaces at HQ. Interesting, powerful products that can do amazing things (but it can take brains and time to make that happen, making sales challenging).

    Cons

    Actuate products are complex, and the three product lines/lines of business were never truly integrated. So much of the business wasn't integrated either. Knowledge in one area wasn't always valuable in others.

    Former employees who have left recently have reported large bumps in pay at their new jobs, so salaries may not be keeping pace.

    Advice to Management

    Lots of employees are nervous right now. The OpenText acquisition represents an opportunity for the former Actuate and its employees. But strategy and direction needs to be more clearly articulated. Right now it seems like Waterloo is asking for Actuate to lead itself, but not giving feedback on direction/or and telling us that our choices will be supported. For a company (OT) that has done a lot of acquisitions, I expected a smoother process.



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