Actuate Reviews

Updated May 16, 2015
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3.6
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Actuate President, CEO, and Director Pete Cittadini
Pete Cittadini
10 Ratings

23 Employee Reviews

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  1. Senior manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in San Mateo, CA
    Current Employee - Senior Manager in San Mateo, CA

    I have been working at Actuate full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Company to work for

    Cons

    Tough industry at the moment, the company hasn't grown enough the last few years.


  2. Kept people temps for very long time without benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA

    I have been working at Actuate (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Several nice coworkers, close to a Target, easy access to 92

    Cons

    This company has since been acquired by OpenText. Actuate liked to keep people temps for a very long time, often more than a year or 1.5 years. This means hourly pay (underpaid, intern rates), no direct deposit, no vacation, no health benefits. These employees have the same or sometimes more responsibilities and workload than employees with benefits. Not only is this immoral and unethical, but it is very dangerous. Before the Affordable Care Act, people without health benefits can't afford to go to the doctor. By keeping employees as temps with no benefits, Actuate shows how it doesn't care about employees' health. People can die without proper medications and treatment. There are other cons, but this is the most important to note.

    Advice to Management

    Do not lie or make fraudulent promises to employees. Temps are often promised benefits and full-time status at a certain date, but then given excuse after excuse over many months (headcount, "we're working on it", etc). This is so deceitful and just plain WRONG. Let the employees' contracts expire or give them the benefits they deserve.


  3. Good technology

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering in San Mateo, CA
    Current Employee - Engineering in San Mateo, CA

    I have been working at Actuate

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    The technology is rich, particularly the scope of products and the ample range of APIs. Requires some investment to learn, but once you pass that hurdle, you can do exactly what you want.

    Cons

    Changes in product direction make it difficult to complete development projects with the thorough attention to detail necessary to this type of technology.

    Advice to Management

    Pay more attention to the needs of the international customers which also affect major domestic customers who have international development centers.


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  5. An interesting place to work in the midst of a challenging transition

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in San Mateo, CA
    Current Employee - Marketing in San Mateo, CA

    I have been working at Actuate full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Friendly and smart people (for the most part), beautiful workspaces at HQ. Interesting, powerful products that can do amazing things (but it can take brains and time to make that happen, making sales challenging).

    Cons

    Actuate products are complex, and the three product lines/lines of business were never truly integrated. So much of the business wasn't integrated either. Knowledge in one area wasn't always valuable in others.

    Former employees who have left recently have reported large bumps in pay at their new jobs, so salaries may not be keeping pace.

    Advice to Management

    Lots of employees are nervous right now. The OpenText acquisition represents an opportunity for the former Actuate and its employees. But strategy and direction needs to be more clearly articulated. Right now it seems like Waterloo is asking for Actuate to lead itself, but not giving feedback on direction/or and telling us that our choices will be supported. For a company (OT) that has done a lot of acquisitions, I expected a smoother process.


  6. Helpful (1)

    Very low paying for the one of the most important roles in the organization, SDRs drive pipeline.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SDR II in San Mateo, CA
    Former Employee - SDR II in San Mateo, CA

    I worked at Actuate full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice office in San Mateo, good people, no perks (bowling randomly), sales kick off was a good time.

    Cons

    Very little possibility to get promoted or work your way up. Even if you Inside Sales is not set up for success.

    Advice to Management

    Train the employees better and compensate them for their hard work. Also hire managers that care about their employees and have a plan to get them moving in their careers after the grind of SDR life.


  7. Actuate's greatest asset is the people that work there.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Mateo, CA
    Current Employee - Sales in San Mateo, CA

    I have been working at Actuate full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Small enough to make an impact

    People

    Cons

    Pay

    Need more automated systems

    Work culture needs development

    Advice to Management

    Invest in people, culture, and customers and pay off will be big.


  8. Helpful (1)

    Worst Place I have ever worked ..

    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Mateo, CA
    Former Employee - Software Engineer in San Mateo, CA

    I worked at Actuate full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no pros .. They got recently acquired by OpenText and I hope things change for better. You will get to see three floors of empty office.

    Cons

    This place functions like some African governmental Department. They have no product strategy in place. They have no good Product Managers or Analysts. Engineering Management is laughable . Do not get me wrong, they have like 20 years of experience but in the same company so they have no idea what is going on in outside world. All good talented engineers were so frustrated they all quit for better opportunities.
    The little revenue they generate is from legacy software licenses. I hope OpenText realize the mistake they made very soon. I would let go Engineering Management and hire someone with talent.
    In sum, this is where careers go to die. Beware of the fake four star reviews by management

    Advice to Management

    OpenText, you have been duped in paying such a huge sum for a piece of garbage. Write this off as a loss in your accounts and move on.


  9. Actuate is very friendly place to work, and I learned a lot from them

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Sales in San Mateo, CA
    Current Intern - Sales in San Mateo, CA

    I have been working at Actuate as an intern (Less than a year)

    Recommends
    Recommends

    Pros

    Great coworkers and friendly environment. Managers are helpful when learning new things

    Cons

    I wish they had snacks at the break room. Conference rooms are too cold.


  10. Helpful (3)

    Not for professional growth if you're in sales.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SDR in San Mateo, CA
    Former Employee - SDR in San Mateo, CA

    I worked at Actuate full-time (More than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    The atmosphere is pleasant for the most part, and there is no micromanaging.
    They pay for some of your yearly gym membership.
    Good work life balance.

    Cons

    As an SDR, there was no room for growth. To move up, you must leave the company.

    Advice to Management

    Have more realistic expectations for compensation - what defines an opportunity makes it really hard to get one. Although I was of the top performers on the team, I barely got paid any commission.


  11. Tough Job but good pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Entitlement Sales Engineer in San Mateo, CA
    Former Employee - Associate Entitlement Sales Engineer in San Mateo, CA

    I worked at Actuate full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Exposure to many departments and workings of the company. Great pay for an entry level job with no experience required.

    Cons

    No official training program so very challenging to learn when no experience was required. The team was extremely backlogged so it was high pressure and high stress. Very specific team and company culture that does't fit everyone. No clear communication between management and team about expectations and tasks.



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