Acxiom Digital
2.5 of 5 38 reviews
www.acxiomdigital.com London, United Kingdom

Acxiom Digital Reviews

Updated Apr 11, 2014

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2.5 38 reviews

                             

50% Approve of the CEO

Acxiom Digital President Timothy J. Suther

Timothy J. Suther

(16 ratings)

30% of employees recommend this company to a friend
38 Employee Reviews
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    Good for putting fortune 500 companies on your resume.

    Content Specialist (Former Employee)
    New York, NY

    ProsFree breakfast/fruit. Some people you work with are really good to work with. Work on email campaigns for large companies with good brand recognition. I was able to leave and almost double my salary based on this. You can do it too.

    ConsLong hours, extremely low pay, management does not care about employee churn rate, promotions don't happen as they should, upper management gets bonuses based on account performance and based off of the work of those under them...while raises are non existant and base salaries get lowered. Incompetence and general disregard by upper management.

    Advice to Senior ManagementReplace yourselves unless you can lead with integrity. Spread the wealth.

    No, I would not recommend this company to a friend

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    Decent place to gain experience, move on if you're not getting what you need

    Anonymous Employee (Former Employee)
    New York, NY

    ProsComfortable working environment, smart people, pay rates are usually good. Depending on what career track you want, you can pick up valuable skills here. Overall, a good place to work for a year or two to gain some key experience, and maybe move on to somewhere you can be heard a little more. However, if you like the role and the path you're traveling, could be a good place to stay.

    ConsAcxiom is sort of self-obsessed in that promotion, especially at lower levels, seems to be on how long you've been at Acxiom, not how long or strong your experience is at your type of role. It's almost as if the better you kow their proprietary software, that better you're situated for advancement (in applicable job roles). Also, they might tell you there's a lot of mobility within the company...not my experience.

    Advice to Senior ManagementTake a stronger look at people as individuals with skills and experience to offer multiple parts of the business. The company tends to treat you like a human on an emotional level and a number on an employment level.

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    A Good Place to Start, but Not So Good to Grow

    Anonymous Employee (Current Employee)
    Foster City, CA

    Pros1. For entry-level positions, pay and benefits package is decent.
    2. Generous in terms of paid vacation/sick days.
    3. Exposure to high-profile clients.
    4. Relaxed dress code.
    5. Relaxed office environment in general.
    6. Pleasant co-workers (for the most part).
    7. Free Bagels on Wednesdays.
    8. Free soda, milk, cereal, oatmeal, licorice, and pretzels (a certain warehouse club chain is across the street).
    9. Building is within walking distance of many places to eat.
    10. Neighborhood/location is very nice.

    Cons1. High turnover rates.
    2. Can be extremely stressful at times.
    3. Long hours for some.
    4. Pay does not increase (i.e., entry-level wages even after you've been promoted).
    5. Can be difficult to take vacation if you work on a demanding/complex account.
    6. Difficult to move up.
    7. Opportunity to learn new skills extremely limited.
    8. Inefficient and unsightly platform.
    9. No clear vision of where the company is heading.
    10. Lack of maturity in some departments.

    Advice to Senior ManagementWork on employee retention! At the very least, try to show some concern over high turnover rates (the "there's more where that came from" vibe in the air when someone leaves doesn't really help with morale). Ask yourselves, why are the talented leaving to go work someplace else? Think about professional sports teams that win championships and how they treat their stars and foster good team chemistry. How can you expect to win when the makeup of your team is in a constant state of flux?

    No, I would not recommend this company to a friend

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    Great place, great people, learn what you can then leverage it somewhere else.

    Account Director (Current Employee)
    New York, NY

    ProsThe people, the management, the hot essence of the core business segment. Getting knowledge that helps you do you job here will pay off in the long run in various other places and positions. It's a fun place to work - and whilst the hours can be demanding, and the technology daunting at times, it's a great place to go to work every day.

    ConsLong hours, frustrated co-workers, general client craziness.

    Advice to Senior ManagementCommunicate with complete transparency. Raise pay.

    Yes, I would recommend this company to a friend

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    Old school off line data heads seeking to convert to on line world.

    V. . (Former Employee)
    San Mateo, CA

    ProsAccess to amazing off line data and a vision of how to meld to on line use

    ConsOff line old school Acxiom versus acquired companies working in the on line space often clash for customer facing roles and revenue. Turf wars as to how to best access customers and leverage them across the various marketing channels. The culture of "direct mail" and "list rentals" was slow to evolve into an online vision.

    Advice to Senior ManagementPick a segment and own it, do not try to be all things digital to all your customers, they don't buy that vision.

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    Work with fun, smart people and clients that look good on your resume

    Associate Account Manager (Former Employee)
    Foster City, CA

    ProsThe digital group is filled with fun, smart people. We work with top tier clients across all industries. Recruiters aggressively court digital employees because the experience is meaningful for other jobs. I left because I got a fantastic opportunity at another place. Acxiom was a great stepping stone for me!

    ConsA job is a job. No job is perfect. Being in a campaign-centric environment is stressful. If you are someone who likes a humdrum, predictable routine, this company may not be for you. If you like change, a dynamic work environment or learning new skills/technologies every day, it may be a good fit.

    Advice to Senior ManagementMore vacation time

    Yes, I would recommend this company to a friend

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    In all honesty, it's not THAT bad.

    Associate Account Manager (Current Employee)

    ProsThe people are great and the accounts you can be placed on provide endless opportunities for learning the ropes straight out of college. I believe I've learned a lot since the day I started training and there's definitely a lot more to learn, but you need to be under the wings of the right people for those doors to open. In order to be under the right wings you need to learn quickly and earn their trust.

    ConsThe pay isn't so great and it seems like we're bucketed together regardless of ability and growth. If you master the platform quickly and have good support from your Account Managers you can learn a lot. If not, start looking for a new job unless you have the patience to stick around.

    Advice to Senior ManagementInstate a three to six month probation period.

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    Ok start if you're fresh out of college, takes forever to advance to the next level

    Associate Account Manager (Current Employee)
    Foster City, CA

    Pros1) Finally have a leader that will shake things up/ clean house at Acxiom.
    2) Bagel Day (Wednesdays)

    Cons1) Working with incompetent Account Managers who have not worked their way up through the ranks from a CS/ AAM level.
    2) No clear product road map for the company.
    3) AD should revert back to being a private company. Acxiom sucks!
    4) Bribing the department with alcohol to take a company-wide satisfaction survey.

    Advice to Senior ManagementNo cohesion between departments. The company is very segregated.

    No, I would not recommend this company to a friend

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    Acxiom Digital lost its focus on email when it was taken over by Acxiom.

    Content Specialist (Current Employee)
    San Mateo, CA

    ProsThe free cereal and milk are nice perks.

    ConsThe pay is not competitive with the market. The structuring of positions is a waste of resources and causes bad morale within the company. Imagine seeing an associate with less skills and less competence getting paid more in a position then somebody else who is a lot more skilled, efficient, and smarter at their responsibilities. Acxiom Digital lost its focus on email when it was taken over by Acxiom. Compared to other companies in the industry, Acxiom Digital charges too much for their services and do not deliver as well as their competitors. Their turnover rate is high and company morale in down.

    Advice to Senior ManagementGet rid of the Associate Account Manager role and have one role combining the Content Specialist and Associate Account Manager. Pay that role more, require more skills to get the job, and give more responsibilities.

    No, I would not recommend this company to a friend

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    Thumbs down

    Anonymous (Former Employee)
    Foster City, CA

    ProsFree breakfast (cereal, oatmeal, milk, bagels and donuts on Wednesdays), soda, pretzels, etc. Most of the people are great people to work with. Fun work environment. Satisfactory benefits.

    ConsPay is not competitive for northern California. The longer you work at Acxiom Digital, the less you probably make because their raises are minuscule & don't even help with rising living costs & inflation. Turnover rate is incredibly high. There seems to be at least 1 person quitting a week. Morale is consistently low. Management seems to not care about employees, or the fact that they always quit. They also only seem to care if you hold a more distinguished role (Example. Senior Account Manager, Account Director, etc.) If you are below that, you are a nobody.

    Advice to Senior ManagementBreak away from Acxiom Corp. Reward those who work hard, and stop hiring dead-weight. Focus on employee retention.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Acxiom Digital reviews and ratings — including employee satisfaction and approval rating for Acxiom Digital CEO Timothy J. Suther. All 38 reviews posted anonymously by Acxiom Digital employees.