Acxiom Digital

  www.acxiomdigital.com
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Acxiom Digital Reviews

Updated April 11, 2014
Updated April 11, 2014
41 Reviews

2.5
41 Reviews
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Acxiom Digital President Timothy J. Suther
Timothy J. Suther
19 Ratings

Employee Reviews

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  1.  

    A decent place for entry level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Associate Account Manager  in  Foster City, CA
    Former Employee - Associate Account Manager in Foster City, CA

    Pros

    - Able to learn a lot within first year
    - Gain valuable corporate experience and exposure to high end clients

    Cons

    - Career development was stagnant with too many levels before getting a promotion and raise
    - Work get boring or redundant after first 6 months to a year

    Advice to ManagementAdvice

    I don't think management is at fault but just the overall career development structure needs to be looked at and reviewed.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    It has a nice work atmosphere but career movement is a little more difficult here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    Pros

    - The people and culture here are great. Everyone is very friendly
    - Kitchen is stocked up with sodas, milk, filter water, tea, coffee, cereal, fruits and bagels.
    - The management is flexible with giving you paid days off with short notice.
    - Working from home is allowed if needed
    - The management style allows us to work more freely. People can come in late and take coffee breaks as they please as long as the work gets done, no one complains.

    Cons

    - Depending on the accounts you work on it can get stressful as it is a very fast paced environment and we are asked to do a lot.
    - Longer hours with no extra pay can be normal but there can also be times with no work so it does balance out depending on the staffing.
    - The turn over rate at the company is high.
    - Many of the entry level positions do not include a year end bonus. So your hard work may go unrecognized.
    - Promotions take a long time and the salary can be low for the amount of work we do compared to other similar jobs.
    - Depending on the position promotions may reach a ceiling very quickly and there is no easy way to transition to other positions.

    Advice to ManagementAdvice

    The high turnover rate is a result of lack of career movement and lack of competitive salaries. This needs to be corrected quickly before you lose all your employees to the competition.

    Recommends
    No opinion of CEO
  3.  

    Where media planners thrive outside of typical big 4 sweatshop ad holdings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA

    Pros

    Above average pay
    Work/Life Balance
    Opportunity to transfer laterally into consulting, product management or account planning

    Cons

    Acxiom started out as a data powerhouse so not all senior managers get digital media
    Cross team coordination is rather weak when creative, account, data, media all have to come together

    Advice to ManagementAdvice

    Hire and retain top talent

    Recommends
    Approves of CEO
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  5.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Foster City, CA
    Current Employee - Senior Software Engineer in Foster City, CA

    Pros

    Friendly environment.
    Good benefits.
    Convenient location.

    Cons

    Compensation is not competitive in Bay Area.

    Approves of CEO
  6. 3 people found this helpful  

    Start your career here if you don't want it to go anywhere!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Content Specialist  in  New York, NY
    Former Employee - Content Specialist in New York, NY

    Pros

    It's a friendly, casual environment. NY office has free fruit, bagels, cereal, and drinks. Good resume-builder for someone fresh out of college. Management is approachable.
    You can listen to music when you work.

    Cons

    Careers come to Acxiom to die. Content specialists are more likely to win the lottery than any chance of promotion. When I left there was no career path whatsoever for the content specialists. The associate account managers have marginally better options. Salary is awful and well below the NYC standard for someone with the skillset of a CS.
    Advanced skills are not valued in any way. They will just stick you on any account regardless of what you're capable of doing. They won't have any advanced work to give you even if you ask. Sometimes they won't even have work to give you at all, and they'll just tell you to "enjoy your free time."
    Lack of professionalism among some employees regarding attendance.
    They give you lots of PDO but it's hard to use because nobody has the time or desire to cover for you.
    Training is minimal or nonexistent.

    Advice to ManagementAdvice

    There's a reason you have an alarmingly high attrition rate: salary is terrible and there is no room whatsoever for promotion. Start valuing individual skills and allocate people with skills to positions where they can grow. Offer better salary and something to work toward.

    Have team outings or something fun to raise morale.

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    Learn here then move on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Foster City, CA
    Former Employee - Anonymous Employee in Foster City, CA

    Pros

    Opportunities to learn, especially if you are a self-starter. Great for learning how to work with people, in teams, with technology. If you are good, you'll get more opportunities there and more chances to learn more.

    Cons

    People are complacent. It's not a place to stay at unless it meets your needs for a job, okay compensation and whatever else you need in a job. Not a place for the driven, very intelligent and highly motivated except as a starting place.

    Advice to ManagementAdvice

    Historically the managment is weak. Don't understand the meaning of leadership. Newer staff members might be better.

    Doesn't Recommend
    No opinion of CEO
  8. 2 people found this helpful  

    good first job experience/skill building; get what you can out of it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Content Specialist  in  New York, NY
    Former Employee - Content Specialist in New York, NY

    Pros

    The people who are there are awesome to work with. One of the best reasons to work for/at Acxiom Digital, everyone is pretty helpful and nice; good entry level job experience/skill building, get what you can out of it and move on.

    Cons

    - Long hours
    - people being promoted for seniority reasons and not necessarily skill level - major fail
    - not enough proof readers / queue gets backed up
    - no real action taken on issues that are brought to managements attention
    - bad coffee

    Advice to ManagementAdvice

    If you're going to ask the opinion of your employees it would be nice to see some sort of action plan that is taken and actually followed through and follow up with that employee, instead of rehashing the same issue every month.

    Hire more proofreaders.

    Salary should be more competitive to what other companies are offering in order to keep people on.

    Doesn't Recommend
    No opinion of CEO
  9. 1 person found this helpful  

    The company is ok but I'm glad I left.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Manager  in  San Mateo, CA
    Former Employee - Account Manager in San Mateo, CA

    Pros

    Nice office building in San Mateo. Leader in email marketing. Employees are smart, good people to work with.

    Cons

    Work hard for little recongnition. There's too much of an Asian brotherhood, needs to be more diverse and I'm Asian.

    Advice to ManagementAdvice

    Upgrade the legacy technology. Acknowledge your hardworking staff. Figure out a way to have account teams to collaborate more.

    Doesn't Recommend
    No opinion of CEO
  10. 2 people found this helpful  

    The CS position has no career path

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Content Specialist  in  New York, NY
    Former Employee - Content Specialist in New York, NY

    Pros

    Free bagels, soda and coffee.
    People are generally nice to each other.
    Lots of PDO time.
    You get to work with a lot of fortune 500 clients that you can put on your resume.
    Casual work environment.
    Lower management is good to work with and receptive to feedback.

    Cons

    The content specialist position is called "entry level" but has no career path and does not give you any meaningful skills with which to advance your career. The level promotions that you can get (level 1 2 and 3) are basically meaningless except for a modest pay raise and have no value outside the company.

    The senior management seems to be in a cost-cutting and outsourcing mode. They laid off all of the developers in California and moved that dept. to Asia. They also cut some in New York. Who knows if they will cut campaign services? I think Acxiom Digital is being squeezed by Acxiom the parent company, and there will be continued pressure to cut costs at the expense of the employees.

    If you give your notice that you are resigning no matter how far in advance you lose ALL of your PDO time and are not compensated for it. So if you work here, take all your vacation time before you quit.

    Acxiom is #12 on the list of worst places to work in America on glassdoor.com.

    Do not work here for more than two years unless they offer you a real promotion.

    Advice to ManagementAdvice

    Real technology companies value their employees and talent. If you cut pay, benefits and outsource the better jobs, you send the message that your employees are not valued.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Didn't know what I was getting in to...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Content Specialist  in  New York, NY
    Current Employee - Content Specialist in New York, NY

    Pros

    Relaxed atmosphere to work in. You can dress casual & listen to music while you work. The people you work directly with are amazing. The supervisors you report directly to, care about you & try to help you anyway they can. If it's your first job out of college, then it's decent.

    Cons

    The pay is lower than its competitors. Not that much in reimbursement towards furthering your education. The higher ups in the company, CEOs, seem out of touch with the workers. good place to start, but move on if you get a great opportunity.

    Advice to ManagementAdvice

    In stand of worrying about expanding, try focusing on retaining good workers.

    Disapproves of CEO

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