Acxiom Digital

  www.acxiomdigital.com
  www.acxiomdigital.com
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Acxiom Digital Reviews

Updated September 10, 2014
Updated September 10, 2014
40 Reviews
2.5
40 Reviews
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Acxiom Digital President Timothy J. Suther
Timothy J. Suther
17 Ratings

Employee Reviews

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  1. 2 people found this helpful  

    The CS position has no career path

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Content Specialist  in  New York, NY
    Former Employee - Content Specialist in New York, NY

    I worked at Acxiom Digital

    Pros

    Free bagels, soda and coffee.
    People are generally nice to each other.
    Lots of PDO time.
    You get to work with a lot of fortune 500 clients that you can put on your resume.
    Casual work environment.
    Lower management is good to work with and receptive to feedback.

    Cons

    The content specialist position is called "entry level" but has no career path and does not give you any meaningful skills with which to advance your career. The level promotions that you can get (level 1 2 and 3) are basically meaningless except for a modest pay raise and have no value outside the company.

    The senior management seems to be in a cost-cutting and outsourcing mode. They laid off all of the developers in California and moved that dept. to Asia. They also cut some in New York. Who knows if they will cut campaign services? I think Acxiom Digital is being squeezed by Acxiom the parent company, and there will be continued pressure to cut costs at the expense of the employees.

    If you give your notice that you are resigning no matter how far in advance you lose ALL of your PDO time and are not compensated for it. So if you work here, take all your vacation time before you quit.

    Acxiom is #12 on the list of worst places to work in America on glassdoor.com.

    Do not work here for more than two years unless they offer you a real promotion.

    Advice to ManagementAdvice

    Real technology companies value their employees and talent. If you cut pay, benefits and outsource the better jobs, you send the message that your employees are not valued.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Didn't know what I was getting in to...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Content Specialist  in  New York, NY
    Current Employee - Content Specialist in New York, NY

    I have been working at Acxiom Digital

    Pros

    Relaxed atmosphere to work in. You can dress casual & listen to music while you work. The people you work directly with are amazing. The supervisors you report directly to, care about you & try to help you anyway they can. If it's your first job out of college, then it's decent.

    Cons

    The pay is lower than its competitors. Not that much in reimbursement towards furthering your education. The higher ups in the company, CEOs, seem out of touch with the workers. good place to start, but move on if you get a great opportunity.

    Advice to ManagementAdvice

    In stand of worrying about expanding, try focusing on retaining good workers.

    Disapproves of CEO
  3.  

    Good for putting fortune 500 companies on your resume.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Content Specialist  in  New York, NY
    Former Employee - Content Specialist in New York, NY

    I worked at Acxiom Digital

    Pros

    Free breakfast/fruit. Some people you work with are really good to work with. Work on email campaigns for large companies with good brand recognition. I was able to leave and almost double my salary based on this. You can do it too.

    Cons

    Long hours, extremely low pay, management does not care about employee churn rate, promotions don't happen as they should, upper management gets bonuses based on account performance and based off of the work of those under them...while raises are non existant and base salaries get lowered. Incompetence and general disregard by upper management.

    Advice to ManagementAdvice

    Replace yourselves unless you can lead with integrity. Spread the wealth.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Decent place to gain experience, move on if you're not getting what you need

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Acxiom Digital

    Pros

    Comfortable working environment, smart people, pay rates are usually good. Depending on what career track you want, you can pick up valuable skills here. Overall, a good place to work for a year or two to gain some key experience, and maybe move on to somewhere you can be heard a little more. However, if you like the role and the path you're traveling, could be a good place to stay.

    Cons

    Acxiom is sort of self-obsessed in that promotion, especially at lower levels, seems to be on how long you've been at Acxiom, not how long or strong your experience is at your type of role. It's almost as if the better you kow their proprietary software, that better you're situated for advancement (in applicable job roles). Also, they might tell you there's a lot of mobility within the company...not my experience.

    Advice to ManagementAdvice

    Take a stronger look at people as individuals with skills and experience to offer multiple parts of the business. The company tends to treat you like a human on an emotional level and a number on an employment level.

    No opinion of CEO
  6.  

    A Good Place to Start, but Not So Good to Grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA

    I have been working at Acxiom Digital

    Pros

    1. For entry-level positions, pay and benefits package is decent.
    2. Generous in terms of paid vacation/sick days.
    3. Exposure to high-profile clients.
    4. Relaxed dress code.
    5. Relaxed office environment in general.
    6. Pleasant co-workers (for the most part).
    7. Free Bagels on Wednesdays.
    8. Free soda, milk, cereal, oatmeal, licorice, and pretzels (a certain warehouse club chain is across the street).
    9. Building is within walking distance of many places to eat.
    10. Neighborhood/location is very nice.

    Cons

    1. High turnover rates.
    2. Can be extremely stressful at times.
    3. Long hours for some.
    4. Pay does not increase (i.e., entry-level wages even after you've been promoted).
    5. Can be difficult to take vacation if you work on a demanding/complex account.
    6. Difficult to move up.
    7. Opportunity to learn new skills extremely limited.
    8. Inefficient and unsightly platform.
    9. No clear vision of where the company is heading.
    10. Lack of maturity in some departments.

    Advice to ManagementAdvice

    Work on employee retention! At the very least, try to show some concern over high turnover rates (the "there's more where that came from" vibe in the air when someone leaves doesn't really help with morale). Ask yourselves, why are the talented leaving to go work someplace else? Think about professional sports teams that win championships and how they treat their stars and foster good team chemistry. How can you expect to win when the makeup of your team is in a constant state of flux?

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Great place, great people, learn what you can then leverage it somewhere else.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Director  in  New York, NY
    Current Employee - Account Director in New York, NY

    I have been working at Acxiom Digital

    Pros

    The people, the management, the hot essence of the core business segment. Getting knowledge that helps you do you job here will pay off in the long run in various other places and positions. It's a fun place to work - and whilst the hours can be demanding, and the technology daunting at times, it's a great place to go to work every day.

    Cons

    Long hours, frustrated co-workers, general client craziness.

    Advice to ManagementAdvice

    Communicate with complete transparency. Raise pay.

    Recommends
    Approves of CEO
  8.  

    Old school off line data heads seeking to convert to on line world.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - V. .  in  San Mateo, CA
    Former Employee - V. . in San Mateo, CA

    I worked at Acxiom Digital

    Pros

    Access to amazing off line data and a vision of how to meld to on line use

    Cons

    Off line old school Acxiom versus acquired companies working in the on line space often clash for customer facing roles and revenue. Turf wars as to how to best access customers and leverage them across the various marketing channels. The culture of "direct mail" and "list rentals" was slow to evolve into an online vision.

    Advice to ManagementAdvice

    Pick a segment and own it, do not try to be all things digital to all your customers, they don't buy that vision.

    Approves of CEO
  9.  

    Work with fun, smart people and clients that look good on your resume

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Associate Account Manager  in  Foster City, CA
    Former Employee - Associate Account Manager in Foster City, CA

    I worked at Acxiom Digital

    Pros

    The digital group is filled with fun, smart people. We work with top tier clients across all industries. Recruiters aggressively court digital employees because the experience is meaningful for other jobs. I left because I got a fantastic opportunity at another place. Acxiom was a great stepping stone for me!

    Cons

    A job is a job. No job is perfect. Being in a campaign-centric environment is stressful. If you are someone who likes a humdrum, predictable routine, this company may not be for you. If you like change, a dynamic work environment or learning new skills/technologies every day, it may be a good fit.

    Advice to ManagementAdvice

    More vacation time

    Recommends
    Approves of CEO
  10. 2 people found this helpful  

    In all honesty, it's not THAT bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate Account Manager
    Current Employee - Associate Account Manager

    I have been working at Acxiom Digital

    Pros

    The people are great and the accounts you can be placed on provide endless opportunities for learning the ropes straight out of college. I believe I've learned a lot since the day I started training and there's definitely a lot more to learn, but you need to be under the wings of the right people for those doors to open. In order to be under the right wings you need to learn quickly and earn their trust.

    Cons

    The pay isn't so great and it seems like we're bucketed together regardless of ability and growth. If you master the platform quickly and have good support from your Account Managers you can learn a lot. If not, start looking for a new job unless you have the patience to stick around.

    Advice to ManagementAdvice

    Instate a three to six month probation period.

    No opinion of CEO
  11. 1 person found this helpful  

    Ok start if you're fresh out of college, takes forever to advance to the next level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate Account Manager  in  Foster City, CA
    Current Employee - Associate Account Manager in Foster City, CA

    I have been working at Acxiom Digital

    Pros

    1) Finally have a leader that will shake things up/ clean house at Acxiom.
    2) Bagel Day (Wednesdays)

    Cons

    1) Working with incompetent Account Managers who have not worked their way up through the ranks from a CS/ AAM level.
    2) No clear product road map for the company.
    3) AD should revert back to being a private company. Acxiom sucks!
    4) Bribing the department with alcohol to take a company-wide satisfaction survey.

    Advice to ManagementAdvice

    No cohesion between departments. The company is very segregated.

    Doesn't Recommend
    No opinion of CEO

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