Acxiom Digital

  www.acxiomdigital.com
Work in HR? Unlock Free Profile

Acxiom Digital Reviews

Updated April 11, 2014
Updated April 11, 2014
41 Reviews

2.5
41 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Acxiom Digital President Timothy J. Suther
Timothy J. Suther
19 Ratings

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Acxiom Digital lost its focus on email when it was taken over by Acxiom.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Content Specialist  in  San Mateo, CA
    Current Employee - Content Specialist in San Mateo, CA

    Pros

    The free cereal and milk are nice perks.

    Cons

    The pay is not competitive with the market. The structuring of positions is a waste of resources and causes bad morale within the company. Imagine seeing an associate with less skills and less competence getting paid more in a position then somebody else who is a lot more skilled, efficient, and smarter at their responsibilities. Acxiom Digital lost its focus on email when it was taken over by Acxiom. Compared to other companies in the industry, Acxiom Digital charges too much for their services and do not deliver as well as their competitors. Their turnover rate is high and company morale in down.

    Advice to ManagementAdvice

    Get rid of the Associate Account Manager role and have one role combining the Content Specialist and Associate Account Manager. Pay that role more, require more skills to get the job, and give more responsibilities.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Not a very challenging work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Architect  in  San Mateo, CA
    Current Employee - Architect in San Mateo, CA

    Pros

    The benefits are excellent, work hours are flexible (in fact people come in and out as they please). The Foster City office is very nice, with amenities such as a gym.

    Cons

    Very bureaucratic organization, very little ever gets done because so many people have to be involved in any decision. The corporate culture fosters a lack of accountability, it is easy to pick up bad habits. Acxiom's IT is particularly bad due to poor choice of vendors. The crappy non-standard F5 Firepass VPN makes it very difficult to telecommute.

    Advice to ManagementAdvice

    Focus on accountability. The new matrix organization announced by incoming CEO John Meyer is not a step in the right direction, but the renewed emphasis on fiscal discipline is a welcome change.

    Approves of CEO
  3.  

    Good for out of college, not much else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA

    Pros

    You get a chance to gain experience in the email marketing field

    Cons

    The salaries are not competitive, upward mobility is limited. Promotions based on tenure not skill

    Advice to ManagementAdvice

    They need to value their lower level employees more to reduce turnover. The turnover hurts the quality of our product and the morale of the workers

    Doesn't Recommend
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    Acxiom Digital - a terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Associate Account Manager  in  Nashville, TN
    Former Employee - Associate Account Manager in Nashville, TN

    Pros

    The salary and benefits were pretty great. Also, work dress was casual and you could listen to music while you worked during the day.

    Cons

    Management at every level is horrible; completely out of touch with day-to-day workings of the business. Excellence is NOT rewarded. It is more important for you to be in your seat from 8-noon and noon-5 than it is for you to actually do excellent, creative work. The changes the company as a whole is going through make it near impossible for an average, entry-level employee to ever advance because every time they restructure, it's like your previous time with the company is wiped clean. I've never worked in a place with so much drama, nor in a place where they expected me to "have fun." I was there to work and develop myself professionally, not to gossip or play dizzy bat races in the back. This place is a horrible place to work. I had to switch industries, sadly, to leave. I would warn anyone who is competent, intelligent and creative to STAY AWAY.

    Advice to ManagementAdvice

    It is critical to develop clear service agreements with clients. Most of the terrible days I had at work were caused by the fact we had NO clear service agreement with our clients and therefore spent a lot of time having to hide things from the client.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Good place to learn....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Learning everything you can about the Digital realm.

    Cons

    No leadership.

    No serious management.
    No promotions

    No opinion of CEO
  7.  

    Good entry level opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Content Specialist
    Current Employee - Content Specialist

    Pros

    Although some people are dissatisfied with the health benefits, compared to the previous company I worked for, the Acxiom medical & dental benefits can be considered average for a company in this field. If you are single and are looking for benefits that will cover preventative care, the benefits will work well. The people I work with are great and the free sodas, bagels and fruits are good too.

    Cons

    Not too many career growth opportunities. Employee retention rate is horrible. Pay cuts, pay freeze with no end in sight and no communication about it from higher ups.

    Advice to ManagementAdvice

    Although money is not the most important factor in a job, there comes a point where people will need a salary that will allow them to be able to keep up with the cost of living and the associates will eventually need their salary increases. At the very least, please communicate as to when this will happen. Please realize that this is one of the main reasons if not the main reason why Acxiom has become a revolving door for associates.

    No opinion of CEO
  8.  

    Serious disappointment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great benefits. Good amount of PTO. Somewhat flexible in working from home (though some people take advantage of it and ruin it for everyone).

    Cons

    An unbelievable amount of nepotism. It's all about who you know, not what you know. There are people that are "lifers" here, and it's very hard to break into their "inner circle".

    Advice to ManagementAdvice

    Provide adequate and ongoing training to your people managers. Try to have more open communication from the top down, not just to a select few.

    Doesn't Recommend
    Disapproves of CEO
  9. 1 person found this helpful  

    Good for recent college grads, but move elsewhere after a while

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The people in my office are great to work with.

    Cons

    However, recent decisions by upper management have left me unhappy as entire teams have been laid off after we were told that there would be no layoffs. There are not may opportunities available and it is easy to get 'stuck' ... in rank and in pay. Pay is frozen, 401K's aren't funded, and all employees are underpaid.

    Advice to ManagementAdvice

    Please increase compensation. Retaining those who earn less and laying off those who earn more isn't fair either. Stop talking about "Rock Stars" when employees are unhappy, and actual be honest.

    Doesn't Recommend
    Disapproves of CEO

Worked for Acxiom Digital? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.