Acxiom

  www.acxiom.com
  www.acxiom.com

Acxiom Reviews in San Francisco, CA

Updated November 6, 2014
Updated November 6, 2014
341 Reviews
2.9
341 Reviews
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Acxiom President & CEO Scott E. Howe
Scott E. Howe
143 Ratings

Review Highlights

Pros
  • Good work life balance with the ability to work from home when imperative (in 48 reviews)

  • Work/life balance is the best part of the job (in 23 reviews)


Cons
  • Upper management can get very paranoid about their job security (in 15 reviews)

  • This only furthers my belief that the lay offs are due to poor planning (in 10 reviews)

More Highlights

10 Employee Reviews Back to all reviews

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  1.  

    Software Engineer Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Redwood City, CA
    Current Employee - Software Engineer in Redwood City, CA

    I have been working at Acxiom as an intern (less than an year)

    Pros

    1. Good working environment, new office.
    2. Brillant co-workers, dynamic development environment.
    3. Great place for intern.

    Cons

    Sometimes cut off people. Otherwise no Cons.

    Advice to ManagementAdvice

    Make improvement ..

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Large Corporation, Struggles at Times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Foster City, CA
    Former Employee - Project Manager in Foster City, CA

    I worked at Acxiom full-time (more than 8 years)

    Pros

    I met some of the brightest people I had the fortune to work with at Acxiom. However, the majority of those left, frustrated at the complexity of navigating a large corporate hierarchy. However, offices were good, free drinks, free bagels on a Wednesday (Foster City office) and good opportunities if you pushed hard enough. Hours were guaranteed to be long; but in return you had flexible working.

    Cons

    Team was remotely managed and uncontrolled; hard to progress unless you know the right person. Action tended to be reactionary rather than proactive - as a result, technologies easily became outdated and made difficult to repair - a significant problem in a technology company. Department overall went through a major transformation while I was there - communication and overall execution was rough and heavy handed which had a major impact on staff morale. Compensation was rare and tended to be given when employees unhappy, rather than as a reward for good work and overall, staff retention poor as a result.

    Advice to ManagementAdvice

    Invest more time in good people management - it will work wonders and perhaps bring some pizazz back to Acxiom.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Product Marketer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Marketer in Foster City, CA
    Former Employee - Product Marketer in Foster City, CA

    I worked at Acxiom full-time (more than 3 years)

    Pros

    Flexibility, competitive salary, lots of learning/training opportunities

    Cons

    Terrible HR experience - individuals are fine, but mediocre management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Was a great employer, but lost all sense of direction and tried to veer to far from successful core products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in San Francisco, CA
    Former Employee - Product Manager in San Francisco, CA

    I worked at Acxiom full-time (more than 5 years)

    Pros

    Work life balance and benefits

    Cons

    Poor management, many of the managers have never managed before and are very poor communicators and completely violate policies on an ongoing basis. Managers on the Product team are caught up in looking good and producing nothing meaningful. HR is poor at best and the CEO trusts all the wrong people...just because they came from Google doesn't mean they can run your company!

    Advice to ManagementAdvice

    Clean out the product team the right way, this past week all you did was get rid of more mid level team members when you should have cleaned out the VPs and Directors in Product Management. Pick a direction and stick with it based on products that earn money now, you cannot count on the promises from product that new products will make the company great again.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Working for Acxiom in the Bay Area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Expert Architect in Redwood City, CA
    Current Employee - Expert Architect in Redwood City, CA

    I have been working at Acxiom full-time (more than 8 years)

    Pros

    There is a real desire to modernize Acxiom's many software products so they are web based, rather than offline. This gives the opportunity to work with some interesting technology
    Scott Howe has a compelling vision for what Acxiom can be, but see the Cons
    Decent pay
    Good allocation of PDO

    Cons

    Although Scott Howe has a great vision, the execution is spotty and there are too many changes in direction.
    Some corporate processes are archaic; examples are provisioning new hardware (even virtual machines), Change Management and particularly anything involving spending money (I've known it take 2 months to justify spending $200 on a software tool).
    New office in Redwood Shores has the least desk space of anywhere I've ever worked.

    Advice to ManagementAdvice

    Modernize your business processes
    Consider what your employees want before moving to a cool new office.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Plenty of Work, A Lot of Problems due to a 40 year old company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in Redwood City, CA
    Current Employee - Product Manager in Redwood City, CA

    I have been working at Acxiom full-time (more than an year)

    Pros

    Great Product
    Excellent Executive Leadership
    Great ideas

    Cons

    Company is 40+ years old and many of the people have been there from the beginning - these people don't like change or new people.
    Lots of lay-offs and company restructuring
    Many of the staff on the Campus in Arkansas work against newer, better technological updates.
    Poor pay and merit increases

    Advice to ManagementAdvice

    Look at your newer staff and take ideas from them. Stop getting rid of people and replacing them with more expensive contractors.

    Pay your staff appropriately for their location and the type of work they do. Directors need to work with their staff and not against their staff.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Chaos reigns

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in Foster City, CA
    Current Employee - Product Manager in Foster City, CA

    I have been working at Acxiom full-time (more than 3 years)

    Pros

    Used to be a great company that treated its employees well and offered lots of mobility. Emphasis on used to be.

    Cons

    New leadership has destroyed the company culture and laid off or drove off a lot of the top talent. Politics, favouritism, and confusion define the culture now. If you don't work in NY or the Bay Area, don't expect to have any career path.

    Advice to ManagementAdvice

    1) Develop a clearer, more consistent strategy... and stick to it!
    2) Value your top talent and be objective in your assessments.
    3) Encourage and value professional, collegiate debate rather than punishing people who disagree with your POV

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    A Global Marketing Leader -

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Foster City, CA
    Current Employee - Project Manager in Foster City, CA

    I have been working at Acxiom full-time (more than an year)

    Pros

    Growing Company - Stock going higher

    Cons

    Still restructuring going on in all areas of the company

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great experience and stepping stone to advancing your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Digital Solutions Coordinator in Foster City, CA
    Current Employee - Associate Digital Solutions Coordinator in Foster City, CA

    I have been working at Acxiom full-time (more than an year)

    Pros

    -Young energetic staff
    -Training programs to enhance knowledge base
    -Work closely with managers
    -Develop client relationship skills
    -Good work environment culture

    Cons

    -Pay scale not as competitive in industry salaries
    -Recent re-orgs have caused confusion in company direction
    -Could use a cafeteria

    Recommends
    Positive Outlook
    Approves of CEO
  11. 4 people found this helpful  

    Priority is profit, not clients, not shareholders, not employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA

    I have been working at Acxiom

    Pros

    I'm challenged to complete this section. Many of the people that are still at Acxiom are great. They have very good data. Good analytics. Big ideas. Good technology. Good exposure to F500 client base.

    Cons

    No training. No career path. No feedback - good or bad. Constant re-orgs. Attrition rate hovers from 12-15% consistently. HR is a mouthpiece that never delivers. No investment in people or technology. Company's solution to profits is to lay off. People left are doing the jobs of 3-4. Employees are often placed in uncomfortable situations with clients where technology isn't delivering and they need to dance around delivery to meet client needs. Senior management = old boy network. Elitist. They show up in many offices and do not interact at all with any of the employees who are sweating and are making things happen - making things function via work-arounds considering technological deficiencies. No diversity in employees. Very few woman or minorities in any position of power. Employees are thrown into different roles whether they have experience or not. No support for success. And if you fail, you are criticized and demoted. No integration encouraged between lines of business, yet their theme song is multi-channel marketing. Individuals are discouraged from bringing in other lines of business for client benefit b/c that would compromise the profits of that individual line of business. Just plain ridiculous. Oh and they claim to be a marketing company. Just take a look at what the messaging has been at recent shows. No consistency. And no fun. Nothing special for employees. 401k matching cut. Pay cuts for everyone too, with no criteria for attaining again. The only fun we have is employee-driven pot luck lunches from time to time. Company very rarely contributes to anything.

    Advice to ManagementAdvice

    Roll up your sleeves and get dirty. Talk to the people making it happen. And commit to improvement and keep your word. Recognize your company value is tied to your talent. You ignore your talent, you ignore your opportunity. The big talk may work short-term with F500 clients, but if you don't have a team empowered to deliver, you're nothing. And another lay off won't fix the situation either. Wake up.

    Doesn't Recommend
    Disapproves of CEO

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